470108. Organisational, interpersonal and intercultural communication


Title470108. Organisational, interpersonal and intercultural communication
Parent4701. Communication and media studies

Latest research outputs

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The David and Goliath principle: cultural, ideological, and attitudinal underpinnings of the normative protection of low-status groups from criticism
Jeffries, Carla H., Hornsey, Matthew J., Sutton, Robbie M., Douglas, Karen M. and Bain, Paul G.. 2012. "The David and Goliath principle: cultural, ideological, and attitudinal underpinnings of the normative protection of low-status groups from criticism ." Personality and Social Psychology Bulletin. 38 (8), pp. 1053-1065. https://doi.org/10.1177/0146167212444454

Article

The desirable qualities of future doctors: a study of medical student perceptions
Hurwitz, Steven, Kelly, Brian, Powis, David, Smyth, Robyn and Lewin, Terry. 2013. "The desirable qualities of future doctors: a study of medical student perceptions ." Medical Teacher. 35 (7), pp. 1332-1339. https://doi.org/10.3109/0142159X.2013.770130

Article

The development of friendships and sociality: exploring the friendships of people with autism
Brownlow, Charlotte, O'Dell, Lindsay and Bertilsdotter Rosqvist, Hanna. 2012. "The development of friendships and sociality: exploring the friendships of people with autism." 47th Annual Australasian Society for Intellectual Development Conference (ASID 2012): Research to Practice. Wellington, New Zealand 07 - 09 Nov 2012 Keswick, SA. Australia.

Poster

The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions
Dallimore, Karen and Sparks, Beverley. 2008. "The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions." EIRASS 2008: Recent Advances in Retailing and Services Science. Zagreb, Croatia 14 - 17 Jul 2008

Paper

The effect of mood states on the dyadic service encounter
McPhail, Janelle and Mattson, Jan. 1996. "The effect of mood states on the dyadic service encounter." Belk , Russel and Groves, Ronald (ed.) 2nd Asia Pacific Conference of the Association for Consumer Research. Perth, Australia 12 - 13 Jul 1996 Provo, UT. United States.

Paper

The global diffusion of a community media practice: digital storytelling online
McWilliam, Kelly. 2009. "The global diffusion of a community media practice: digital storytelling online." Hartley, John and McWilliam, Kelly (ed.) Story circle: digital storytelling around the world. United Kingdom. Wiley-Blackwell. pp. 37-75

Edited book (chapter)

The impact of price satisfaction on supplier relationship performance
Somogyi, Simon and Gyau, Amos. 2009. "The impact of price satisfaction on supplier relationship performance." Luxton, Sandra (ed.) ANZMAC 2009: Sustainable Management and Marketing. Melbourne, Australia 30 Nov - 02 Dec 2009 Canning Bridge, Western Australia.

Paper

The impact of workplace incivility on the satisfaction of basic needs: the role of past experience
Machin, M. A. and Jeffries, C. H.. 2013. "The impact of workplace incivility on the satisfaction of basic needs: the role of past experience." 48th Australian Psychological Society Annual Conference (APS 2013): Psychology for a Healthy Nation. Cairns, Australia 08 - 12 Oct 2013 Melbourne, Australia.

Paper

The importance of individual mental models for strategic thinking in organisations
Malan, Renee, Erwee, Ronel and Rose, Dennis M.. 2009. "The importance of individual mental models for strategic thinking in organisations." Beaumont, Nicholas (ed.) 23rd Australian and New Zealand Academy of Management Conference (ANZAM 2009). Melbourne, Australia 01 - 04 Dec 2009 Melbourne, Australia.

Paper

The many faces of framing in negotiation
Druckman, Daniel and Druckman, James N.. 2011. "The many faces of framing in negotiation." Donohue, William A., Kaufman, Sanda and Rogan, Randall G. (ed.) Framing matters: perspectives on negotiation research and practice in communication. New York, NY. USA. Peter Lang Publishing. pp. 255-267

Edited book (chapter)

The power of nonverbal communication
Kiernan, Eleanor. 2013. "The power of nonverbal communication." Kossen, Christopher, Kiernan, Eleanor F. and Lawrence, Jill E. (ed.) Communicating for success. Sydney, Australia. Pearson Australia Group. pp. 223-259

Textbook (chapter)

The relationship between interpersonal relational competence and employee performance: a developmental model
Carter, Leanne, Murray, Peter and Gray, David. 2011. "The relationship between interpersonal relational competence and employee performance: a developmental model." International Journal of Interdisciplinary Social Sciences. 6 (3), pp. 213-229.

Article

The relationship of trait EI with academic performance: a meta-analytic review
Perera, Harsha and Athanasou, James. 2012. "The relationship of trait EI with academic performance: a meta-analytic review." Wright, Jan (ed.) Joint International Conference of the Australian Association for Research in Education and the Asia Pacific Educational Research Association (AARE 2012): Regional and Global Cooperation in Educational Research. Sydney, Australia 02 - 06 Dec 2012 Sydney, Australia.

Paper

The soft side of supply chain management: the importance of trust
Maguire, Heather, Paterson, Ian and Al-Hakim, Latif. 2007. "The soft side of supply chain management: the importance of trust." Chapman, Ross (ed.) 21st Australian and New Zealand Academy of Management Conference (ANZAM 2007). Sydney, Australia 04 - 07 Dec 2007 Sydney, Australia.

Paper

Think smarter: critical thinking and argument
Kiernan, Eleanor. 2013. "Think smarter: critical thinking and argument." Kossen, Christopher, Kiernan, Eleanor F. and Lawrence, Jill E. (ed.) Communicating for success. Sydney, Australia. Pearson Australia Group. pp. 260-281

Edited book (chapter)

Threat and opportunity: the impact of social inclusion and feedback recipient likeability on feedback, self-esteem and belonging
Machin, T. M. and Jeffries, C. H.. 2013. "Threat and opportunity: the impact of social inclusion and feedback recipient likeability on feedback, self-esteem and belonging." 48th Australian Psychological Society Annual Conference (APS 2013): Psychology for a Healthy Nation. Cairns, Australia 08 - 12 Oct 2013 Australia.

Paper

Towards an adolescent friendly methodology: accessing the authentic through collective reflection
Keeffe, Mary and Andrews, Dorothy. 2015. "Towards an adolescent friendly methodology: accessing the authentic through collective reflection." International Journal of Research and Method in Education. 38 (4), pp. 357-370. https://doi.org/10.1080/1743727X.2014.931367

Article

Training, development and learning
Murray, Peter A.. 2012. "Training, development and learning." Kramar, Robin and Syed, Jawad (ed.) Human resource management in a global context: a critical approach. New York. Palgrave Macmillan. pp. 285-311

Textbook (chapter)

Turning points in negotiation
Druckman, Daniel and Olekalns, Mara. 2011. "Turning points in negotiation ." Negotiation and Conflict Management Research. 4 (1), pp. 1-7. https://doi.org/10.1111/j.1750-4716.2010.00068.x

Article

Two Aboriginal registered nurses show us why black nurses caring for black patients is good medicine
Stuart, Lynne and Nielsen, Anne-Maree. 2010. "Two Aboriginal registered nurses show us why black nurses caring for black patients is good medicine." Contemporary Nurse. 37 (1), pp. 96-101. https://doi.org/10.5172/conu.2011.37.1.096

Article

Unofficial international conflict resolution: is there a track one and a half? Are there best practices?
Nan, Susan Allen, Druckman, Daniel and Horr, Jana El. 2009. "Unofficial international conflict resolution: is there a track one and a half? Are there best practices?" Conflict Resolution Quarterly. 27 (1), pp. 65-82. https://doi.org/10.1002/crq.248

Article

What is the future of sales executives in the travel industry
Cassidy, Frances. 2001. "What is the future of sales executives in the travel industry." Pforr, Christof and Janeczko, Ben (ed.) 11th Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2001). Canberra, Austalia 07 - 10 Feb 2001 Canberra, Australia.

Paper

Why has 'taking a knee' failed as athlete activism?
Radavoi, Ciprian N and Bromdal, Annette. 2025. "Why has 'taking a knee' failed as athlete activism? " International Journal of Sport Policy and Politics. https://doi.org/10.1080/19406940.2025.2515165

Article

Why practising Vygotsky is more than the ZPD
Faragher, Lynette. 2012. "Why practising Vygotsky is more than the ZPD." Key Thinkers, Key Theories (AALL 2012): The Contribution of Theory to Academic Language and Learning Practice . Lilydale, Australia 22 - 23 Nov 2012 Australia.

Poster

Wine and metaphor: cross-cultural [dis]harmony
Creed, Allison. 2013. "Wine and metaphor: cross-cultural [dis]harmony." Midgley, Warren, Trimmer, Karen and Davies, Andy (ed.) Metaphors for, in and of education research . Newcastle Upon Tyne, United Kingdom. Cambridge Scholars Publishing. pp. 10-25

Edited book (chapter)

Wine communication in a global market: a study of metaphor through the genre of Australian wine reviews
Creed, Allison. 2016. Wine communication in a global market: a study of metaphor through the genre of Australian wine reviews. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

PhD Thesis

Work choices and the negotiation challenge confronting employees
Southey, Kim. 2007. "Work choices and the negotiation challenge confronting employees." Abbott, K., Hearn MacKinnon, B., Morris, L., Saville, K. and Waddell, D. (ed.) Work choices: evolution or revolution. Victoria, Australia. Heidelberg Press.

Edited book (chapter)

Working with Australian Defence Force Intrepreters in Timor 1999 and Aceh 2005: Reflections Drawn from Personal Experience
Grant, Matt. 2020. "Working with Australian Defence Force Intrepreters in Timor 1999 and Aceh 2005: Reflections Drawn from Personal Experience." Laugesen, Amanda and Gehrmann, Richard (ed.) Communication, Interpreting and Language in Wartime: Historical and Contemporary Perspectives. Cham, Switzerland. Palgrave Macmillan. pp. 207-221

Edited book (chapter)

‘You’re not just learning it, you’re living it!’: Constructing the ‘good life’ in Australian university online promotional videos
Gottschall, Kristina and Saltmarsh, Sue. 2017. "‘You’re not just learning it, you’re living it!’: Constructing the ‘good life’ in Australian university online promotional videos." Discourse: studies in the cultural politics of education. 38 (5), pp. 768-781. https://doi.org/10.1080/01596306.2016.1158155

Article

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