Information technology governance and service management: frameworks and adaptations

Edited book

Cater-Steel, Aileen (ed.) 2009. Information technology governance and service management: frameworks and adaptations. Hershey PA, USA. IGI Global.

Book Title	Information technology governance and service management: frameworks and adaptations
Book Category	Edited book
ERA Publisher ID	2177
Editors	Cater-Steel, Aileen
Page Range	xvii-xxii
Number of Pages	6
Year	2009
Publisher	IGI Global
Place of Publication	Hershey PA, USA
ISBN	9781605660080
Web Address (URL)	http://www.igi-global.com/reference/details.asp?id=7964
Abstract	Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. This work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.
Keywords	information technology governance; corporate governance; standards; Australian Standard 8015; AS8015; Corporate Governance of Information & Communications Technology
ANZSRC Field of Research 2020	350799. Strategy, management and organisational behaviour not elsewhere classified
	359999. Other commerce, management, tourism and services not elsewhere classified
Public Notes	Files associated with this item cannot be displayed due to copyright restrictions.
Book Title	Information technology governance and service management: frameworks and adaptations

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