A study on student and staff awareness, acceptance and usage of e-books at two Queensland universities

Paper


Borchert, Martin, Hunter, Alison, Macdonald, Debby and Tittel, Clare. 2009. "A study on student and staff awareness, acceptance and usage of e-books at two Queensland universities ." Information Online 2009, 14th ALIA Exhibition and Conference. Sydney, Australia 20 - 22 Jan 2009 Australia.
Paper/Presentation Title

A study on student and staff awareness, acceptance and usage of e-books at two Queensland universities

Presentation TypePaper
AuthorsBorchert, Martin (Author), Hunter, Alison (Author), Macdonald, Debby (Author) and Tittel, Clare (Author)
Number of Pages40
Year2009
Place of PublicationAustralia
Web Address (URL) of Paperhttp://www.information-online.com.au/sb_clients/iog/data/content_item_files/000001/PresentationA1.pdf
Conference/EventInformation Online 2009, 14th ALIA Exhibition and Conference
Event Details
Information Online 2009, 14th ALIA Exhibition and Conference
Parent
ALIA Information Online Conference & Exhibition
Event Date
20 to end of 22 Jan 2009
Event Location
Sydney, Australia
Abstract

Previous research on e-books has generally focused on business models and content delivery. This investigation, sponsored by the Queensland University Librarians Office of Cooperation (QULOC) aims to verify the quantitative and qualitative aspects of client awareness (or non-awareness), acceptance (or non-acceptance), usage levels (or non-use) and usage patterns of electronic books amongst students and staff at selected local universities. Results will inform library marketing, information literacy and collection development priorities.

Griffith University and University of Southern Queensland developed and made available online surveys via the institutions’ library web sites and catalogues. Print versions of the survey were also distributed in libraries. Various e-book publishers were approached to provide deep log usage statistics. Responses to multiple choice and textual responses were quantitatively and qualitatively analysed.

Over 2,200 students and staff responded and survey responses indicated a high level of awareness of ebooks amongst both staff and students, but relatively low usage, with the library catalogue being the major access point. Both students and staff generally liked ebooks and many had used ebooks in their subject area, but not within the context of resources for courses. Most preferred the library to purchase books in both print and electronic format with 24x7 access and ebook database searching being the most popular reasons for liking ebooks, while difficulty in reading from the screen for extended periods of time was the main reason for disliking ebooks. Few would read an entire ebook on the screen. Printing before reading was common. Usage log statistics from sample publishers were used to verify findings.

Results are discussed in the context of the available literature. Responses can be used in collection development to ensure ebooks are appropriately considered within collection development strategies and that ebooks are well received and used by clients.

Keywordselectronic books, ebook, ebooks, course resources, usage
ANZSRC Field of Research 2020461006. Library studies
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsGriffith University
Library Services
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