Academic advising delivered differently: building an advising capability for regional Australian universities

Article

Reimers, B. M.. 2022. "Academic advising delivered differently: building an advising capability for regional Australian universities." Journal of Higher Education Policy and Management. 44 (5), pp. 498-512. https://doi.org/10.1080/1360080X.2022.2109556
Article Title

Academic advising delivered differently: building an advising capability for regional Australian universities

ERA Journal ID19921
Article CategoryArticle
AuthorsReimers, B. M.
Journal TitleJournal of Higher Education Policy and Management
Journal Citation44 (5), pp. 498-512
Number of Pages15
Year2022
PublisherTaylor & Francis
ISSN1360-080X
1469-9508
Digital Object Identifier (DOI)https://doi.org/10.1080/1360080X.2022.2109556
Web Address (URL)https://www.tandfonline.com/doi/full/10.1080/1360080X.2022.2109556
Abstract

Facing increased pressure to improve participation and attainment, and significant constraints in available revenue and resources, regional Australian universities are seeking opportunities to enhance student retention in a way that is sustainable and addresses the unique circumstances of regional universities. Whilst advising models, nationally and internationally, are predominantly concentrated on an expensive and time-poor academic workforce, it is proposed that there exists an opportunity to create an advising workforce from existing institutional support services. This paper provides an analysis of competencies required for academic advisors and suggests that a model that builds on the comprehensive knowledge about course structures and institutional rules, policy, and processes already endemic to staff providing student support services, could create an effective student success advising service using existing professional services staff.

KeywordsAcademic advisor; regional university; retention; competencies; student success; advising
ANZSRC Field of Research 20203902. Education policy, sociology and philosophy
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Byline AffiliationsAcademic Division
Student Administrative and Academic Support
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https://research.usq.edu.au/item/z019y/academic-advising-delivered-differently-building-an-advising-capability-for-regional-australian-universities

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