The curvilinear effect of professional faultlines on team innovation: The pivotal role of professional identity threat

Article


Mitchell, Rebecca, Boyle, Brendan and Snell, Lanchi. 2021. "The curvilinear effect of professional faultlines on team innovation: The pivotal role of professional identity threat." Applied Psychology: an international review. 71 (1), pp. 1-16. https://doi.org/10.1111/apps.12322
Article Title

The curvilinear effect of professional faultlines on team innovation: The pivotal role of professional identity threat

ERA Journal ID6098
Article CategoryArticle
AuthorsMitchell, Rebecca (Author), Boyle, Brendan (Author) and Snell, Lanchi (Author)
Journal TitleApplied Psychology: an international review
Journal Citation71 (1), pp. 1-16
Number of Pages16
Year2021
Place of PublicationUnited Kingdom
ISSN0269-994X
1464-0597
Digital Object Identifier (DOI)https://doi.org/10.1111/apps.12322
Web Address (URL)https://iaap-journals.onlinelibrary.wiley.com/doi/ftr/10.1111/apps.12322
Abstract

Past research into team faultlines has provided important insights, however, as with other aspects of compositional diversity, findings are somewhat ambiguous. This suggests the need to examine more complex and interactive effects. We draw on theorising in social categorisation and subgroups to argue that, under specific circumstances, a positive relationship between professional faultlines and innovation may exist beyond moderate (threshold) faultline strength. We posit that below this threshold, weaker faultlines have no positive impact on innovation. Further, we argue that this curvilinear relationship will be contingent on professional identity threat, such that, only when teams are characterised by identity threat will strong faultlines have a U-shaped impact on innovation. Thus, we build and investigate a model in which professional faultlines have a contingent curvilinear (U-shaped) effect on innovation, moderated by professional identity threat. Based on quantitative data from two surveys completed by leaders and members from 70 UK healthcare teams, our analyses support our hypothesised moderated curvilinear model.

Keywordsfaultlines; healthcare teams; professional identity; threat
ANZSRC Field of Research 2020350611. Service marketing
Byline AffiliationsMacquarie University
University of Newcastle
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q6v50/the-curvilinear-effect-of-professional-faultlines-on-team-innovation-the-pivotal-role-of-professional-identity-threat

  • 62
    total views
  • 3
    total downloads
  • 1
    views this month
  • 0
    downloads this month

Export as

Related outputs

Exploring Tenets of Data Democratization
Samarasinghe, Sasari, Lokuge, Sachithra and Snell, Lan. 2022. "Exploring Tenets of Data Democratization." 26th Pacific Asia Conference on Information Systems (PACIS 2022). Taipei, Taiwan 05 - 09 Jul 2022
An Exploratory Study of the Application of Internal Marketing in Professional Service Organizations
Snell, Lan and White, Lesley. 2009. "An Exploratory Study of the Application of Internal Marketing in Professional Service Organizations." Services Marketing Quarterly. 30 (3), pp. 195-211. https://doi.org/10.1080/15332960902993460
A Sociocognitive Approach to Service Quality and Adherence Amongst Elderly Patients: A Pilot Study
Snell, Lan and White, Lesley. 2011. "A Sociocognitive Approach to Service Quality and Adherence Amongst Elderly Patients: A Pilot Study." Health Marketing Quarterly. 28 (2), pp. 99-115. https://doi.org/10.1080/07359683.2011.545332
An Exploratory Study of the Role of Emotional Intelligence and Self-Efficacy on Service Quality and Adherence in a Weight Loss Setting
Snell, Lan and White, Lesley. 2011. "An Exploratory Study of the Role of Emotional Intelligence and Self-Efficacy on Service Quality and Adherence in a Weight Loss Setting." Services Marketing Quarterly. 32 (3), pp. 228-246. https://doi.org/10.1080/15332969.2011.581973
Achieving growth-quality of work life ambidexterity in small firms
Snell, Lan, Sok, Phyra and Danaher, Tracey S.. 2015. "Achieving growth-quality of work life ambidexterity in small firms." Journal of Service Theory and Practice. 25 (5), pp. 529-550. https://doi.org/10.1108/JSTP-04-2014-0064
Linking entrepreneurial orientation and small service firm performance through marketing resources and marketing capability: A moderated mediation model
Sok, Phyra, Snell, Lan, Lee, Wai Jin (Thomas) and Sok, Keo Mony. 2017. "Linking entrepreneurial orientation and small service firm performance through marketing resources and marketing capability: A moderated mediation model." Journal of Service Theory and Practice. 27 (1), pp. 231-249. https://doi.org/10.1108/JSTP-01-2016-0001
Does transformational leadership always matter in frontline service roles?
Sok, Keo Mony, Sok, Phyra, Snell, Lan and Qiu, Pingping. 2018. "Does transformational leadership always matter in frontline service roles?" Journal of Service Theory and Practice. 28 (6), pp. 733-751. https://doi.org/10.1108/JSTP-03-2018-0053
The contribution of the composite of clinical process indicators as a measure of hospital performance in the management of acute coronary syndromes—insights from the CONCORDANCE registry
Aliprandi-Costa, Bernadette, Sockler, James, Kritharides, Leonard, Morgan, Lucy, Snell, Lan-Chi, Gullick, Janice, Brieger, David and Ranasinghe, Isuru. 2016. "The contribution of the composite of clinical process indicators as a measure of hospital performance in the management of acute coronary syndromes—insights from the CONCORDANCE registry." European Heart Journal Quality of Care and Clinical Outcomes. 3 (1), pp. 37-46. https://doi.org/10.1093/ehjqcco/qcw023
ST-Elevation Acute Myocardial Infarction in Australia—Temporal Trends in Patient Management and Outcomes 1999–2016
Aliprandi-Costa, Bernadette, Morgan, Lucy, Snell, Lan Chi, Souza, Mario D., Kritharides, Leonard, French, John, Brieger, David and Ranasinghe, Isuru. 2019. "ST-Elevation Acute Myocardial Infarction in Australia—Temporal Trends in Patient Management and Outcomes 1999–2016." Heart Lung and Circulation. 28 (7), pp. 1000-1008. https://doi.org/10.1016/j.hlc.2018.05.191
A socio-cognitive approach to customer adherence in health care
Snell, Lan, White, Lesley and Dagger, Tracey. 2014. "A socio-cognitive approach to customer adherence in health care." European Journal of Marketing. 48 (3-4), pp. 496-521. https://doi.org/10.1108/EJM-05-2012-0290