An Informal Conversation With Three Hospitality Postgraduate Students

Presentation


Mears, Stephen R.. 2021. "An Informal Conversation With Three Hospitality Postgraduate Students." 31st Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2021). Virtual conference 09 - 12 Feb 2021 Australia.
Paper/Presentation Title

An Informal Conversation With Three Hospitality Postgraduate Students

Presentation TypePresentation
Authors
AuthorMears, Stephen R.
Journal or Proceedings TitleProceedings of the 31st Annual Council for Australasian University Tourism and Hospitality Education Conference (CAUTHE 2021)
ERA Conference ID50223
Number of Pages11
Year2021
Place of PublicationAustralia
ISBN9780994514158
Web Address (URL) of Paperhttps://cauthe.org/services/conferences/cauthe-2021-conference/
Conference/Event31st Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2021)
Annual Council for Australasian Tourism and Hospitality Education (CAUTHE) Conference
Event Details
31st Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2021)
Parent
Annual Council for Australasian Tourism and Hospitality Education (CAUTHE) Conference
Delivery
Online
Event Date
09 to end of 12 Feb 2021
Event Location
Virtual conference
Event Details
Annual Council for Australasian Tourism and Hospitality Education (CAUTHE) Conference
Annual CAUTHE Conference
Abstract

Conversation Analysis (CA) examines spoken discourse through the use of a variety of tools. Some of these include: adjacency pairs, turn taking, conversational opening and closings and others. Its strength is with analysing recordings of spoken data (Paltridge, 2012). However, as an approach to the analysis of spoken discourse, CA's detail becomes 'less-accentuated' in the absence of implicature. This working paper, will briefly address the relevance of implicature-particularly the maxim of relation, and how other discourse considerations (channels) contribute to furthering the 'informal' representation of spoken words with meaning. The methodology and discourse considerations advocated in this working paper, contribute to research quality and acquisition of knowledge in meaning-making-being explored in a mixed methods study currently undertaken by the author2. As such, this working paper provides evidence towards validating this phenomenon of meaning-making. In providing insight to this argument, a CA analysis was undertaken with three postgraduate hospitality students. To acknowledge the sample size (n), a sample methodology using 'quality of information power' was used to gain insight into CA discourse and other discourse considerations as identified above. All three participants were aware of the study's intent, signed disclosure statements and remained anonymous in the reporting of this study. It should be noted, that attributes relating to inequality, power, social and cultural differences, whilst relevant, are beyond the scope of this working paper (Wooffitt, 2005). The findings of the study, through analysis of turn taking between participants, suggested a representation of meaning given to implicature (maxim of relation) and communication through adjacency of pairs. Whilst these are of interest, and further the capability of CA as a discourse tool, it is the 'opportunity' to incorporate other analysis tools that gives meaning to an 'informal conversation'.

Keywordscritical approaches discourse analysis, interviews, qualitative research, students
ANZSRC Field of Research 2020479999. Other language, communication and culture not elsewhere classified
359999. Other commerce, management, tourism and services not elsewhere classified
390303. Higher education
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Byline AffiliationsUniversity of Southern Queensland
Institution of OriginUniversity of Southern Queensland
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