Data quality issues in implementing an ERP

Article


Xu, Hongjiang, Nord, Jeretta Horn, Brown, Noel and Nord, G. Daryl. 2002. "Data quality issues in implementing an ERP." Industrial Management + Data Systems. 102 (1), pp. 47-58. https://doi.org/10.1108/02635570210414668
Article Title

Data quality issues in implementing an ERP

ERA Journal ID19213
Article CategoryArticle
AuthorsXu, Hongjiang, Nord, Jeretta Horn, Brown, Noel and Nord, G. Daryl
Journal TitleIndustrial Management + Data Systems
Journal Citation102 (1), pp. 47-58
Number of Pages12
Year2002
Place of PublicationUnited Kingdom
ISSN0263-5577
1758-5783
Digital Object Identifier (DOI)https://doi.org/10.1108/02635570210414668
Web Address (URL)https://www.emerald.com/insight/content/doi/10.1108/02635570210414668/full/html
Abstract

Data quality is a critical issue during the implementation of an enterprise resource planning (ERP) system. Data quality problems can have a significant impact on an organisation's information system. Therefore, it is essential to understand data quality issues to ensure success in implementing ERP systems. This paper uses SAP as an example of an ERP system and describes a study, which explores data quality problems with existing systems, and identifies critical success factors that impact data quality. The study resulted in the development of a framework for understanding data quality issues in implementing an ERP, and application of this framework in a case study in two large Australian organisations. The findings of the study suggest that the importance of data quality needs to be widely understood in implementing an ERP, as well as providing recommendations that may be useful to practitioners.

KeywordsDatabase management; Information systems; Quality
Public Notes

There are no files associated with this item.

Byline AffiliationsUniversity of Southern Queensland
Oklahoma State University, United States
Library Services
Permalink -

https://research.usq.edu.au/item/w7482/data-quality-issues-in-implementing-an-erp

  • 51
    total views
  • 0
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

Resolving the troubled IT-business relationship from a cultural perspective
Cormack, Sandra, Cater-Steel, Aileen, Nord, Jeretta Horn and Nord, G. Daryl. 2001. "Resolving the troubled IT-business relationship from a cultural perspective." 12th Australasian Conference on Information Systems (ACIS 2001). Coffs Harbour, Australia 04 - 07 Dec 2001 Brisbane, Australia.
Propeller heads - handle with care: improving the IT-business relationship through cultural awareness
Cormack, Sandra, Cater-Steel, Aileen, Nord, Jeretta Horn and Nord, G. Daryl. 2001. "Propeller heads - handle with care: improving the IT-business relationship through cultural awareness." BITWorld Conference 2001. Cairo, Egypt 04 - 06 Jun 2001 Kowloon, Hong Kong.
IT culture: its impact on communication and work relationships in business
Nord, Jeretta Horn, Nord, G. Daryl, Cormack, Sandra and Cater-Steel, Aileen. 2007. "IT culture: its impact on communication and work relationships in business ." International Journal of Intercultural Information Management. 1 (1), pp. 85-107. https://doi.org/10.1504/IJIIM.2007.014373
Criticality of factors affecting data quality of accounting information systems: how perceptions of importance and performance can differ
Xu, H. and Al-Hakim, Latif. 2005. "Criticality of factors affecting data quality of accounting information systems: how perceptions of importance and performance can differ." Wang, Richard Y., Pierce, Elizabeth M., Madnick, Stuart E. and Fisher, Craig W. (ed.) Information Quality. New York, USA. M E Sharpe Inc. pp. 197-214
Do IT professionals think differently?
Xu, Hongjiang and Al-Hakim, Latif. 2003. "Do IT professionals think differently?" Khosrow-Pour, Mehdi (ed.) 2003 Information Resources Management Association International Conference (IRMA 2003). Philadelphia, United States of America 18 - 21 May 2003 Hershey, PA, USA.
Leaf respiratory CO2 is 13C-enriched relative to leaf organic components in five species of C3 plants
Xu, Cheng-Yuan, Lin, Guang-Hui, Griffin, Kevin L. and Sambrotto, Raymond N.. 2004. "Leaf respiratory CO2 is 13C-enriched relative to leaf organic components in five species of C3 plants." New Phytologist. 163 (3), pp. 499-505. https://doi.org/10.1111/j.1469-8137.2004.01153.x
Data quality and work alignment: do IT professionals think differently?
Al-Hakim, Latif and Xu, Hongjiang. 2005. "Data quality and work alignment: do IT professionals think differently?" Sarmento, Anabela (ed.) Issues of human computer interaction. Hershey, PA, United States. IRM Press (IGI Global). pp. 291-320
The IT-business partnership: exploring a troubled relationship
Cormack, Sandra, Cater-Steel, Aileen, Nord, Jeretta Horn and Nord, G. Daryl. 2002. "The IT-business partnership: exploring a troubled relationship." ISOneWorld Conference (2002). Las Vegas, United States 04 - 05 Apr 2002
An investigation of the effect of information technology (IT) culture on the relationship between IT and business professionals
Nord, Jeretta Horn, Nord, G. Daryl, Cormack, Sandra and Cater-Steel, Aileen. 2007. "An investigation of the effect of information technology (IT) culture on the relationship between IT and business professionals." International Journal of Management and Enterprise Development. 4 (3), pp. 265-292.
The public disclosure of environmental performance information - a dual test of media agenda setting theory and legitimacy theory
Brown, Noel and Deegan, Craig. 1998. "The public disclosure of environmental performance information - a dual test of media agenda setting theory and legitimacy theory." Accounting and Business Research. 29 (1), pp. 21-41. https://doi.org/10.1080/00014788.1998.9729564