Data quality issues in implementing an ERP
Article
Xu, Hongjiang, Nord, Jeretta Horn, Brown, Noel and Nord, G. Daryl. 2002. "Data quality issues in implementing an ERP." Industrial Management + Data Systems. 102 (1), pp. 47-58. https://doi.org/10.1108/02635570210414668
| Article Title | Data quality issues in implementing an ERP |
|---|---|
| ERA Journal ID | 19213 |
| Article Category | Article |
| Authors | Xu, Hongjiang, Nord, Jeretta Horn, Brown, Noel and Nord, G. Daryl |
| Journal Title | Industrial Management + Data Systems |
| Journal Citation | 102 (1), pp. 47-58 |
| Number of Pages | 12 |
| Year | 2002 |
| Place of Publication | United Kingdom |
| ISSN | 0263-5577 |
| 1758-5783 | |
| Digital Object Identifier (DOI) | https://doi.org/10.1108/02635570210414668 |
| Web Address (URL) | https://www.emerald.com/insight/content/doi/10.1108/02635570210414668/full/html |
| Abstract | Data quality is a critical issue during the implementation of an enterprise resource planning (ERP) system. Data quality problems can have a significant impact on an organisation's information system. Therefore, it is essential to understand data quality issues to ensure success in implementing ERP systems. This paper uses SAP as an example of an ERP system and describes a study, which explores data quality problems with existing systems, and identifies critical success factors that impact data quality. The study resulted in the development of a framework for understanding data quality issues in implementing an ERP, and application of this framework in a case study in two large Australian organisations. The findings of the study suggest that the importance of data quality needs to be widely understood in implementing an ERP, as well as providing recommendations that may be useful to practitioners. |
| Keywords | Database management; Information systems; Quality |
| Public Notes | There are no files associated with this item. |
| Byline Affiliations | University of Southern Queensland |
| Oklahoma State University, United States | |
| Library Services |
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