Data quality and work alignment: do IT professionals think differently?

Edited book (chapter)

Al-Hakim, Latif and Xu, Hongjiang. 2005. "Data quality and work alignment: do IT professionals think differently?" Sarmento, Anabela (ed.) Issues of human computer interaction. Hershey, PA, United States. IRM Press (IGI Global). pp. 291-320
Chapter Title

Data quality and work alignment: do IT professionals think differently?

Book Chapter CategoryEdited book (chapter)
Book TitleIssues of human computer interaction
AuthorsAl-Hakim, Latif (Author) and Xu, Hongjiang (Author)
EditorsSarmento, Anabela
Page Range291-320
Number of Pages30
Year2005
PublisherIRM Press (IGI Global)
Place of PublicationHershey, PA, United States
ISBN1591401917
Abstract

Organisational decision-makers have experienced the adverse effects of decisions based on information of inferior quality. Millions of dollars have been spent on information systems to improve data quality (DQ) as well as the skills and capacity of IT professionals. It is an important issue that the IT professionals align their work within the expectation of the organisation's vision. This chapter provides some theoretical background to DQ and establishes a link between DQ, performance-importance analysis and work alignment. Four case studies are presented to support the theory developed in this chapter and to answer the question as to whether the IT professionals consider DQ issues differently from other information users.

Keywordsdata quality; end users; interpersonal communication; organisational needs
ANZSRC Field of Research 2020460806. Human-computer interaction
469999. Other information and computing sciences not elsewhere classified
470108. Organisational, interpersonal and intercultural communication
359999. Other commerce, management, tourism and services not elsewhere classified
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Byline AffiliationsSchool of Management and Marketing
Office of Research
Institution of OriginUniversity of Southern Queensland
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Al-Hakim, Latif. 2007. "Operations and information quality management: current trends and future directions." Gupta, Omprakash, Saha, Gour and Agrawal, Shivprakash (ed.) Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions (2007). Bangkok, Thailand 17 - 20 Oct 2007 Houson, TX, United States.
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Al-Hakim, Latif. 2007. "Perception of students on performance of dual-mode education: information quality perspective." International Journal of Information Quality. 1 (3), pp. 314-325. https://doi.org/10.1504/IJIQ.2007.016394
The influence of technology attributes, trust and dependency on e-procurement adoption decisions in supply chain relationships
Abdullah, Nik Ab Halim Nik and Al-Hakim, Latif. 2006. "The influence of technology attributes, trust and dependency on e-procurement adoption decisions in supply chain relationships." Logistics Strategies and Technologies for Global Business (LCSM 2006). Hong Kong, China 05 - 07 Jan 2006 Hong Kong.
Beam search for sequencing point operations in flat plate manufacturing
Shayan, E. and Al-Hakim, Latif. 2002. "Beam search for sequencing point operations in flat plate manufacturing." Computers and Industrial Engineering. 42 (2-4), pp. 309-315. https://doi.org/10.1016/S0360-8352(02)00016-5
The effect of information quality on surgery process variation
Al-Hakim, Latif. 2007. "The effect of information quality on surgery process variation." Khosrow-Pour, Mehdi (ed.) IRMA 2007: Managing Worldwide Operations and Communications with Information Technology. Vancouver, Canada 19 - 23 May 2007 Hershey, PA, United States. https://doi.org/10.4018/978-1-59904-929-8.ch401
IDEF3-based framework for web-based hospital information system
Al-Hakim, Latif. 2007. "IDEF3-based framework for web-based hospital information system." Al-Hakim, Latif (ed.) Web mobile based applications for healthcare management. Hershey, PA, USA. IRM Press (IGI Global). pp. 376-401
Procedure for modeling and improving e-SCM processes
Boonyathan, Patcharee and Al-Hakim, Latif. 2007. "Procedure for modeling and improving e-SCM processes." Zhang, Qingyu (ed.) E-supply chain technologies and management. Hershey, PA, United States. IGI Global. pp. 1-21
Make or buy decisions: perception gap analysis
Mahaorand, Thamrong and Al-Hakim, Latif. 2005. "Make or buy decisions: perception gap analysis." 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
Identification of waste zones associated with supply chain management
Al-Hakim, Latif. 2005. "Identification of waste zones associated with supply chain management." Boswell, Vince (ed.) SAPICS 2005: Supply Chains in Rhythm. Sun City, South Africa 05 - 08 Jun 2005 South Africa.
Trust and technology diffusion within the meat supply chain: a conceptual framework
Chua, Roberta and Al-Hakim, Latif. 2005. "Trust and technology diffusion within the meat supply chain: a conceptual framework." 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
Waste identification: a supply chain strategy perspective
Al-Hakim, Latif. 2005. "Waste identification: a supply chain strategy perspective." Tang, Kwei (ed.) 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
IT outsourcing: an assessment of relative failure factor complexity
Al-Hakim, Latif. 2005. "IT outsourcing: an assessment of relative failure factor complexity." Appicello, Amanda, Neidig, Jennifer, Roth, Kristin and Davies, Renee (ed.) IRMA 2005: Managing Modern Organisations With Information Technology. San Diego, United States 15 - 18 May 2005 Hershey, PA, USA.
Modelling interdependencies for electronic supply chain management
Al-Hakim, Latif. 2005. "Modelling interdependencies for electronic supply chain management." Appicello, Amanda, Neidig, Jennifer, Roth, Kristin and Davies, Renee (ed.) IRMA 2005: Managing Modern Organisations With Information Technology. San Diego, United States 15 - 18 May 2005 Hershey, USA.
Data quality issues in implementing an ERP
Xu, Hongjiang, Nord, Jeretta Horn, Brown, Noel and Nord, G. Daryl. 2002. "Data quality issues in implementing an ERP." Industrial Management + Data Systems. 102 (1), pp. 47-58. https://doi.org/10.1108/02635570210414668