Data quality and work alignment: do IT professionals think differently?
Edited book (chapter)
Chapter Title | Data quality and work alignment: do IT professionals think differently? |
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Book Chapter Category | Edited book (chapter) |
Book Title | Issues of human computer interaction |
Authors | Al-Hakim, Latif (Author) and Xu, Hongjiang (Author) |
Editors | Sarmento, Anabela |
Page Range | 291-320 |
Number of Pages | 30 |
Year | 2005 |
Publisher | IRM Press (IGI Global) |
Place of Publication | Hershey, PA, United States |
ISBN | 1591401917 |
Abstract | Organisational decision-makers have experienced the adverse effects of decisions based on information of inferior quality. Millions of dollars have been spent on information systems to improve data quality (DQ) as well as the skills and capacity of IT professionals. It is an important issue that the IT professionals align their work within the expectation of the organisation's vision. This chapter provides some theoretical background to DQ and establishes a link between DQ, performance-importance analysis and work alignment. Four case studies are presented to support the theory developed in this chapter and to answer the question as to whether the IT professionals consider DQ issues differently from other information users. |
Keywords | data quality; end users; interpersonal communication; organisational needs |
ANZSRC Field of Research 2020 | 460806. Human-computer interaction |
469999. Other information and computing sciences not elsewhere classified | |
470108. Organisational, interpersonal and intercultural communication | |
359999. Other commerce, management, tourism and services not elsewhere classified | |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | School of Management and Marketing |
Office of Research | |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q0410/data-quality-and-work-alignment-do-it-professionals-think-differently
1951
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