Procedure for mapping information flow: a case of surgery management process

Edited book (chapter)

Al-Hakim, Latif. 2007. "Procedure for mapping information flow: a case of surgery management process." Al-Hakim, Latif (ed.) Information quality management: theory and applications. Hershey, PA, United States. Idea Group Publishing . pp. 168-188
Chapter Title

Procedure for mapping information flow: a case of surgery management process

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleInformation quality management: theory and applications
Authors
AuthorAl-Hakim, Latif
EditorsAl-Hakim, Latif
Page Range168-188
SeriesInformation Quality Management
Number of Pages21
Year2007
PublisherIdea Group Publishing
Place of PublicationHershey, PA, United States
ISBN1599040247
Web Address (URL)http://www.igi-global.com/bookstore/titledetails.aspx?TitleId=562
Abstract

[Abstract]:
This chapter considers information flow an important dimension of information quality and proposes a procedure for mapping information flow. The surgery management process (SMP) of a public hospital is used as a case in which to illustrate the steps of the developed procedure.
The chapter discusses the issues that make information mapping of SMP a challenging task and explains the difficulties associated with traditional process mapping techniques in determining the interdependencies and information flow within and between various elements
of SMP activities. The proposed procedure integrates a structured process mapping technique known as IDEFO with another structured technique referred to as dependency structured matrix (DSM) to map the information flow within SMP. The chapter indicates that it is possible to reduce feedback from other activities that affect the performance of SMP by administratively controlling the information flow through certain activities of SMP.

Keywordsinformation quality; tracking; processes
ANZSRC Field of Research 2020350709. Organisation and management theory
350715. Quality management
350711. Organisational planning and management
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Byline AffiliationsSchool of Management and Marketing
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Al-Hakim, Latif and Xu, Hongjiang. 2005. "Data quality and work alignment: do IT professionals think differently?" Sarmento, Anabela (ed.) Issues of human computer interaction. Hershey, PA, United States. IRM Press (IGI Global). pp. 291-320
Beam search for sequencing point operations in flat plate manufacturing
Shayan, E. and Al-Hakim, Latif. 2002. "Beam search for sequencing point operations in flat plate manufacturing." Computers and Industrial Engineering. 42 (2-4), pp. 309-315. https://doi.org/10.1016/S0360-8352(02)00016-5
The effect of information quality on surgery process variation
Al-Hakim, Latif. 2007. "The effect of information quality on surgery process variation." Khosrow-Pour, Mehdi (ed.) IRMA 2007: Managing Worldwide Operations and Communications with Information Technology. Vancouver, Canada 19 - 23 May 2007 Hershey, PA, United States. https://doi.org/10.4018/978-1-59904-929-8.ch401
IDEF3-based framework for web-based hospital information system
Al-Hakim, Latif. 2007. "IDEF3-based framework for web-based hospital information system." Al-Hakim, Latif (ed.) Web mobile based applications for healthcare management. Hershey, PA, USA. IRM Press (IGI Global). pp. 376-401
Procedure for modeling and improving e-SCM processes
Boonyathan, Patcharee and Al-Hakim, Latif. 2007. "Procedure for modeling and improving e-SCM processes." Zhang, Qingyu (ed.) E-supply chain technologies and management. Hershey, PA, United States. IGI Global. pp. 1-21
Make or buy decisions: perception gap analysis
Mahaorand, Thamrong and Al-Hakim, Latif. 2005. "Make or buy decisions: perception gap analysis." 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
Identification of waste zones associated with supply chain management
Al-Hakim, Latif. 2005. "Identification of waste zones associated with supply chain management." Boswell, Vince (ed.) SAPICS 2005: Supply Chains in Rhythm. Sun City, South Africa 05 - 08 Jun 2005 South Africa.
Trust and technology diffusion within the meat supply chain: a conceptual framework
Chua, Roberta and Al-Hakim, Latif. 2005. "Trust and technology diffusion within the meat supply chain: a conceptual framework." 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
Waste identification: a supply chain strategy perspective
Al-Hakim, Latif. 2005. "Waste identification: a supply chain strategy perspective." Tang, Kwei (ed.) 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
IT outsourcing: an assessment of relative failure factor complexity
Al-Hakim, Latif. 2005. "IT outsourcing: an assessment of relative failure factor complexity." Appicello, Amanda, Neidig, Jennifer, Roth, Kristin and Davies, Renee (ed.) IRMA 2005: Managing Modern Organisations With Information Technology. San Diego, United States 15 - 18 May 2005 Hershey, PA, USA.
Modelling interdependencies for electronic supply chain management
Al-Hakim, Latif. 2005. "Modelling interdependencies for electronic supply chain management." Appicello, Amanda, Neidig, Jennifer, Roth, Kristin and Davies, Renee (ed.) IRMA 2005: Managing Modern Organisations With Information Technology. San Diego, United States 15 - 18 May 2005 Hershey, USA.