350715. Quality management


Title350715. Quality management
Parent3507. Strategy, management and organisational behaviour

Latest research outputs

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Investigating dynamic capabilities for sustainability-driven competitive advantage
Bari, Nadeem. 2023. Investigating dynamic capabilities for sustainability-driven competitive advantage. Doctorate other than PhD Doctor of Business Administration. University of Southern Queensland. https://doi.org/10.26192/z3vx9

Doctorate other than PhD

Quantifying the cost of quality in construction projects: an insight into the base of the iceberg
Khadim, Nouman, Thaheem, Muhammad Jamaluddin, Ullah, Fahim and Mahmood, Muhammad Nateque. 2023. "Quantifying the cost of quality in construction projects: an insight into the base of the iceberg." Quality and Quantity: international journal of methodology. 57, p. 5403–5429. https://doi.org/10.1007/s11135-022-01574-8

Article

A novel conceptual approach to lean: value, psychological conditions for engagement with work and perceived organizational support in hospital care
Al-Hakim, Latif and Sevdalis, Nick. 2021. "A novel conceptual approach to lean: value, psychological conditions for engagement with work and perceived organizational support in hospital care." International Journal for Quality in Health Care. 33 (4), pp. 1-8. https://doi.org/10.1093/intqhc/mzab148

Article

Developing an integrated Kano-QFD-SWOT approach to recommend prioritised institutional requirements based on social and academic expectations of Arabic international students at three Queensland universities
Al-Makssoossi, Ahmed Mansour Mohsin. 2022. Developing an integrated Kano-QFD-SWOT approach to recommend prioritised institutional requirements based on social and academic expectations of Arabic international students at three Queensland universities. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/q7q61

PhD Thesis

Reviewing and Refining the RGR Model for Quality Management: A Generic Blueprint
Abeysekera, Vasantha and Shelke, Mayur. 2019. "Reviewing and Refining the RGR Model for Quality Management: A Generic Blueprint." Ahmed, Syed M., Hampton, Paul, Saul, Amelia D., Azhar, Salman, Smith, Norma A., Campbell, Shaunna C. and Mahaffy, Kelly L. (ed.) CITC Global Construction in the 21st Century 11th International Conference (CITC-11). London, United Kingdom 09 - 11 Sep 2019 United Kingdom. https://doi.org/10.1007/978-3-030-48465-1_107

Paper

TQM's presence within legal systems: example of impact on Australian higher education
Padro, Fernando F., Trimmer, Karen, Chang, Heejin and Green, Jonathan. 2020. "TQM's presence within legal systems: example of impact on Australian higher education." The TQM Journal. https://doi.org/10.1108/TQM-12-2019-0307

Article

TQM’s impact on the legal apparatus: informing and directing compliance practices
Padro, Fernando F. and Green, Jonathan H.. 2018. "TQM’s impact on the legal apparatus: informing and directing compliance practices." Trimmer, Karen, Dixon, Roselyn and Findlay, Yvonne S. (ed.) The Palgrave handbook of education law for schools. Cham, Switzerland. Palgrave Macmillan. pp. 167-196

Textbook (chapter)

Education administrators in wonderland: figuring out policy-making and regulatory compliance when making decisions
Padro, Fernando F. and Green, Jonathan H.. 2018. "Education administrators in wonderland: figuring out policy-making and regulatory compliance when making decisions." Trimmer, Karen, Dixon, Roselyn and Findlay, Yvonne S. (ed.) The Palgrave handbook of education law for schools. Cham, Switzerland. Palgrave Macmillan. pp. 141-166

Textbook (chapter)

Investigating website features quality using three online techniques on the lead generation website - a case study
Al-Gburi, Hamzah Mohammed Kadhim. 2020. Investigating website features quality using three online techniques on the lead generation website - a case study. PhD Thesis Doctor of Philosophy. University of Southern Queensland. https://doi.org/10.26192/q18g-3f53

PhD Thesis

How about professionalism, professions and standards: the creation of acculturated professionals
Padro, Fernando F., Kek, Megan Y. C. A., Press, Nona, Trimmer, Karen, Green, Jonathan H., Hawke, Michael F. and Hawke, Laurie. 2019. "How about professionalism, professions and standards: the creation of acculturated professionals." Trimmer, Karen, Newman, Tara and Padro, Fernando F. (ed.) Ensuring quality in professional education volume II: engineering pedagogy and international knowledge structures. Cham, Switzerland. Palgrave Macmillan. pp. 1-28

Edited book (chapter)

Benchmarking as an instrument for continuous improvement in a regulated higher education quality assurance environment
Padro, Fernando F. and Sankey, Michael. 2018. "Benchmarking as an instrument for continuous improvement in a regulated higher education quality assurance environment." Krishnan, Archana (ed.) Cases on quality initiatives for organizational longevity. Hershey, PA, USA. IGI Global. pp. 35-73

Edited book (chapter)

Use of airflow to improve the nanofibrous structure and quality of nanofibers from needleless electrospinning
Wang, Xin, Lin, Tong and Wang, Xungai. 2015. "Use of airflow to improve the nanofibrous structure and quality of nanofibers from needleless electrospinning." Journal of Industrial Textiles. 45 (2), pp. 310-320. https://doi.org/10.1177/1528083714537100

Article

The journey of exploring ‘construction as biological cells’ for improving construction quality: articulating the research paradigm
Abeysekera, Vasantha and Shelke, Mayur. 2018. "The journey of exploring ‘construction as biological cells’ for improving construction quality: articulating the research paradigm." Ahmed, Syed M., Shah, Attaullah, Azhar, Salman, Smith, Norma A., Campbell, Shauna, Mahaffy, Kelly and Saul, Amelia (ed.) 10th International Conference on Construction in the 21st Century (CITC-10) . Colombo, Sri Lanka 02 - 04 Jul 2018 Greenville, North Carolina, USA.

Paper

Biological cell surveillance: implication on construction cell
Shelke, Mayur and Abeysekera, Vasantha. 2018. "Biological cell surveillance: implication on construction cell ." Ahmed, Syed M., Shah, Attaullah, Azhar, Salman, Smith, Norma A., Campbell, Shauna, Mahaffy, Kelly and Saul, Amelia (ed.) 10th International Conference on Construction in the 21st Century (CITC-10) . Colombo, Sri Lanka 02 - 04 Jul 2018 Greenville, North Carolina, USA.

Paper

Benchmarking for technology enhanced learning: taking the next step in the journey
Sankey, Michael. 2014. "Benchmarking for technology enhanced learning: taking the next step in the journey." Hegarty, Bronwyn, McDonald, Jenny and Loke, Swee-Kin (ed.) 31st Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2014). Dunedin, New Zealand 23 - 26 Nov 2014 Sydney, Australia.

Paper

Addressing fruit exposure in Queensland winegrape vineyards over the 2009/2010 vintage
Kennedy, Ursula, Learmonth, Robert, Deegenaars, Mark, Rhymer, Dylan and Hassall, Tony. 2010. "Addressing fruit exposure in Queensland winegrape vineyards over the 2009/2010 vintage." Queensland Viticulture Seminar 2010. Stanthorpe, Australia 23 Jun 2010

Presentation

ETT special issue on ‘Quality of Experience in Wireless Multimedia Systems’
Fiedler, Markus, Jiang, Yuming, Zheng, Kan, Chatzimisios, Periklis and Xiang, Wei. 2013. "ETT special issue on ‘Quality of Experience in Wireless Multimedia Systems’ ." Transactions on Emerging Telecommunications Technologies. 24 (3), pp. 257-258. https://doi.org/10.1002/ett.2647

Editorial

Giving the body of knowledge a voice
Padro, Fernando F.. 2012. "Giving the body of knowledge a voice." Quality Approaches in Higher Education. 3 (2), pp. 2-6.

Editorial

Do the ACODE benchmarks still cut the mustard or is eLearning maturity just a dream? There is light at the end of the tunnel
Sankey, Michael, Brown, Mark and Uys, Philip. 2011. "Do the ACODE benchmarks still cut the mustard or is eLearning maturity just a dream? There is light at the end of the tunnel." Williams, Gary, Statham, Peta, Brown, Noel and Cleland, B. (ed.) 28th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2011). Hobart, Australia 04 - 07 Dec 2011 Gold Coast, Australia.

Other

Evidencing the development of distributed leadership capacity in the quality management of online learning environments (OLEs) in Australian higher education
Holt, Dale, Palmer, Stuart, Munro, Judy, Quealy, James, Solomonides, Ian, Gosper, Maree, Hicks, Margaret, Sankey, Michael, Louka, Amgad and Hollenbeck, Robert. 2011. "Evidencing the development of distributed leadership capacity in the quality management of online learning environments (OLEs) in Australian higher education." Williams, Gary, Statham, Peta, Brown, Noel and Cleland, B. (ed.) 28th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2011). Hobart, Australia 04 - 07 Dec 2011 Gold Coast, Australia.

Poster

Software-mediated process assessment in IT service management
Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark, Rout, Terry and Shrestha, Anup. 2013. "Software-mediated process assessment in IT service management." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_17

Paper

A systemic lessons learned and captured knowledge (SLLCK) model for project organizations
Duffield, Stephen and Whitty, Jonathan. 2012. "A systemic lessons learned and captured knowledge (SLLCK) model for project organizations." 9th Annual Project Management Australia Conference (PMOz 2012). Melbourne, Australia 15 - 16 Aug 2012 South Brisbane, Australia.

Paper

Australian Journal of Career Development, Vol. 20, No. 2
McIlveen, Peter. 2011. "Australian Journal of Career Development, Vol. 20, No. 2." Australian Journal of Career Development. 20 (2).

Editorial

A decision support tool to define scope in IT service management process assessment and improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2013. "A decision support tool to define scope in IT service management process assessment and improvement." vom Brocke, Jan, Hekkala, Riitta, Ram, Sudha and Rossi, Matti (ed.) 8th International Conference on Design Science at the Intersection of Physical and Virtual Design (DESRIST 2013). Helsinki, Finland 11 - 12 Jun 2013 Germany. Springer. https://doi.org/10.1007/978-3-642-38827-9_21

Paper

Building a software tool for transparent and efficient process assessments in IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "Building a software tool for transparent and efficient process assessments in IT service management." Tremblay, M. C., VanderMeer, D., Rothenberger, M., Gupta, A. and Yoon, V. (ed.) 9th International Conference on Design Science Research in Information Systems and Technologies (DESRIST 2014): Advancing the Impact of Design Science: Moving from Theory to Practice. Miami, United States 22 - 23 May 2014 Germany. Springer. https://doi.org/10.1007/978-3-319-06701-8_16

Paper

Discovering network community based on multi-objective optimization
Huang, Faliang, Zhang, Shichao and Zhu, Xiaofeng. 2013. "Discovering network community based on multi-objective optimization." Journal of Software. 24 (9), pp. 2062-2077. https://doi.org/10.3724/SP.J.1001.2013.04400

Article

ACODE benchmarking: plotting a bright future
Sankey, Michael D., Carter, Helen, Marshall, Stephen, Suddaby, Gordon and Phillips, Rob. 2013. "ACODE benchmarking: plotting a bright future." Carter, Helen, Gosper, Maree and Hedberg, John (ed.) 30th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2013). Sydney, Australia 01 - 04 Dec 2013 Sydney, Australia.

Other

ACODE benchmarks for Technology Enhanced Learning (TEL): findings from a 24 university benchmarking exercise regarding the benchmarks' fitness for purpose and capacity to generate useful quality assurance information
Sankey, Michael and Padro, Fernando. 2015. "ACODE benchmarks for Technology Enhanced Learning (TEL): findings from a 24 university benchmarking exercise regarding the benchmarks' fitness for purpose and capacity to generate useful quality assurance information." International Network for Quality Assurance Agencies in Higher Education Biennial Conference (INQAAHE 2015): Changing Landscape of higher Education: New Demands on Quality Assurance. Chicago, United States 30 Mar - 03 Apr 2015 Barcelona, Spain.

Poster

Assessing willingness to pay for health care quality improvements
Pavel, Md. Sadik, Chakrabarty, Sayan and Gow, Jeff. 2015. "Assessing willingness to pay for health care quality improvements." BMC Health Services Research. 15 (1), pp. 1-10. https://doi.org/10.1186/s12913-015-0678-6

Article

Towards transparent and efficient process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2014. "Towards transparent and efficient process assessments for IT service management." Communications in Computer and Information Science. 477, pp. 165-176. https://doi.org/10.1007/978-3-319-13036-1_15

Article

Consistent! Transparent! D.I.Y. ITSM process assessment approach
Shrestha, Anup and Kennedy, Graham. 2014. "Consistent! Transparent! D.I.Y. ITSM process assessment approach." iTSMF Australia Annual Conference (LEADit 2014): IT Service Management in a Connected World. Melbourne, Australia 13 - 15 Aug 2014 Melbourne, Australia.

Presentation

Benchmarks for technology enhanced learning
Sankey, Michael, Carter, Helen, Marshall, Stephen, Obexer, Regina, Russell, Carol and Lawson, Romy. 2014. Benchmarks for technology enhanced learning. Australasian Council on Online Distance and e-Learning (ACODE).

Manual/Instructions

A method to select IT service management processes for improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "A method to select IT service management processes for improvement." JITTA: an information systems journal. 15 (3), pp. 31-56.

Article

Hunting and gathering: new imperatives in mapping and collecting student learning data to assure quality outcomes
Lawson, Romy, Taylor, Tracy, French, Erica, Fallshaw, Eveline, Hall, Cathy, Kinash, Shelley and Summers, Jane. 2015. "Hunting and gathering: new imperatives in mapping and collecting student learning data to assure quality outcomes." Higher Education Research and Development. 34 (3), pp. 581-595. https://doi.org/10.1080/07294360.2014.911249

Article

Quality-of-experience assessment and its application to video services in LTE networks
Zheng, Kan, Zhang, Xiaoli, Zheng, Qiang, Xiang, Wei and Hanzo, Lajos. 2015. "Quality-of-experience assessment and its application to video services in LTE networks." IEEE Wireless Communications. 22 (1), pp. 70-78. https://doi.org/10.1109/MWC.2015.7054721

Article

The practice of quality in assuring learning in higher education
French, Erica, Summers, Jane, Kinash, Shelley, Lawson, Romy, Taylor, Tracy, Herbert, James, Fallshaw, Eveline and Hall, Cathy. 2014. "The practice of quality in assuring learning in higher education." Quality in Higher Education. 20 (1), pp. 24-43. https://doi.org/10.1080/13538322.2014.889432

Article

Pressure injury prevention success in a regional hospital
Hunter, Michelle, Kelly, Jennifer, Stanley, Norma, Stilley, Amy and Anderson, Lynn. 2014. "Pressure injury prevention success in a regional hospital." Contemporary Nurse. 49 (1), pp. 75-82. https://doi.org/10.1080/10376178.2014.11081956

Article

Framing and enhancing distributed leadership in the quality management of online learning environments in higher education
Holt, Dale, Palmer, Stuart, Gosper, Maree, Sankey, Michael and Allan, Garry. 2014. "Framing and enhancing distributed leadership in the quality management of online learning environments in higher education." Distance Education. 35 (3), pp. 382-399. https://doi.org/10.1080/01587919.2015.955261

Article

How can we increase the quality of private schools in Bangladesh from the perspectives of students and managers?
Salahuddin, Mohammad, Islam, Rabiul, Akbar, Delwar and Raihan, Khaled Mahmud. 2008. "How can we increase the quality of private schools in Bangladesh from the perspectives of students and managers?" International Journal of Management Perspectives. 1 (2), pp. 1-14.

Article

Experimental investigation on the effect of singeing on cotton yarn properties (+Erratum)
Xia, Zhigang, Wang, Xin, Ye, Wenxiang, Xu, Weilin, Zhang, Jianxiang and Zhao, Haito. 2009. "Experimental investigation on the effect of singeing on cotton yarn properties (+Erratum)." Textile Research Journal. 79 (17), pp. 1610-1615. https://doi.org/10.1177/0040517508099389

Article