Reviewing and Refining the RGR Model for Quality Management: A Generic Blueprint

Paper


Abeysekera, Vasantha and Shelke, Mayur. 2019. "Reviewing and Refining the RGR Model for Quality Management: A Generic Blueprint." Ahmed, Syed M., Hampton, Paul, Saul, Amelia D., Azhar, Salman, Smith, Norma A., Campbell, Shaunna C. and Mahaffy, Kelly L. (ed.) CITC Global Construction in the 21st Century 11th International Conference (CITC-11). London, United Kingdom 09 - 11 Sep 2019 United Kingdom. https://doi.org/10.1007/978-3-030-48465-1_107
Paper/Presentation Title

Reviewing and Refining the RGR Model for Quality Management: A Generic Blueprint

Presentation TypePaper
AuthorsAbeysekera, Vasantha (Author) and Shelke, Mayur (Author)
EditorsAhmed, Syed M., Hampton, Paul, Saul, Amelia D., Azhar, Salman, Smith, Norma A., Campbell, Shaunna C. and Mahaffy, Kelly L.
Journal or Proceedings TitleProceedings of the 11th International Conference on Construction in the 21st Century (CITC-11)
ERA Conference ID42674
Number of Pages8
Year2019
Place of PublicationUnited Kingdom
ISBN9781732441620
Digital Object Identifier (DOI)https://doi.org/10.1007/978-3-030-48465-1_107
Web Address (URL) of Paperhttps://link.springer.com/chapter/10.1007/978-3-030-48465-1_107
Conference/EventCITC Global Construction in the 21st Century 11th International Conference (CITC-11)
Construction in the Twenty-first Century Conferences
Event Details
Construction in the Twenty-first Century Conferences
CITC
Rank
B
B
B
B
B
B
B
B
B
B
B
Event Details
CITC Global Construction in the 21st Century 11th International Conference (CITC-11)
Event Date
09 to end of 11 Sep 2019
Event Location
London, United Kingdom
Abstract

The RGR framework was synthesized using the ‘Construction as Simile’ framework with specific reflections on ‘construction as biological cells’ simile. A generic blueprint of the model vis-à-vis a write-up was developed to explore its relevance, validity, and applicability as a precursor to an industry survey. The purpose of this study was to assess the comprehensibility of the blueprint. Seven professionals from Tier 1 construction companies, large client organisations, and regulatory authorities were chosen to review the blueprint. Three rounds of reviews were conducted each involving two reviewers at a time integrating feedback received in subsequent reviews. Feedback received identified the need to tone the descriptions to a neutral, non-construction, non-verbiage blueprint. This resulted in further reflections of the concepts and leading to further refinement. Additionally, this analysis led to the rationalization of a global set of ‘tools’ (concepts) for cellular replication effectiveness and efficiency which are to be explored in the near future. The peer review indicates progress is in the right trajectory with some reviewers already describing the implementation aspect of this framework to construction encouraging. While the authors profess likely wider application of this model to construction, this study is limited to the issue of developing a generic and a refined blueprint of the RGR framework so to as develop a construction-specific blueprint for application in the construction industry post a detailed industry survey.

KeywordsCellular, Global, Quality Management, Replication, RGR framework
ANZSRC Field of Research 2020350715. Quality management
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Byline AffiliationsSchool of Civil Engineering and Surveying
Tier 1 Construction Company, Australia
Institution of OriginUniversity of Southern Queensland
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