A systemic lessons learned and captured knowledge (SLLCK) model for project organizations

Paper

Duffield, Stephen and Whitty, Jonathan. 2012. "A systemic lessons learned and captured knowledge (SLLCK) model for project organizations." 9th Annual Project Management Australia Conference (PMOz 2012). Melbourne, Australia 15 - 16 Aug 2012 South Brisbane, Australia.
Paper/Presentation Title

A systemic lessons learned and captured knowledge (SLLCK) model for project organizations

Presentation TypePaper
AuthorsDuffield, Stephen (Author) and Whitty, Jonathan (Author)
Journal or Proceedings TitleProceedings of the 9th Annual Project Management Australia Conference (PMOz 2012)
ERA Conference ID44002
Number of Pages15
Year2012
Place of PublicationSouth Brisbane, Australia
ISBN9780980768060
Web Address (URL) of Paperhttp://wired.ivvy.com/event/PM2012/speaker
Conference/Event9th Annual Project Management Australia Conference (PMOz 2012)
Project Management conference
Event Details
Project Management conference
PMOZ
Rank
B
B
B
B
B
B
Event Details
9th Annual Project Management Australia Conference (PMOz 2012)
Event Date
15 to end of 16 Aug 2012
Event Location
Melbourne, Australia
Abstract

A significant challenge for government and business project organisations is to ensure that lessons are learned and that mistakes of the past are not repeated. Both the knowledge and project management literature suggests that the lessons learned process in practice rarely happens, and when it does it fails to deliver the intended results. This paper proposes a conceptual systemic project management lessons learned and captured knowledge model derived from the Swiss cheese model for safety and systemic failures, where captured knowledge from lesson learned is distributed and applied across a network of variables such as individual learning, culture, social, technology, process and infrastructure.

Keywordsproject knowledge management; lessons learned; organisational learning; organisational culture
ANZSRC Field of Research 2020350709. Organisation and management theory
350715. Quality management
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsSchool of Management and Marketing
Faculty of Business and Law
Institution of OriginUniversity of Southern Queensland
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