Burnt out by underinvestment: Why university professional staff suffer amidst the Australian work-integrated learning system

Article

Wheeldon, Anita Louise, Whitty, Stephen Jonathan and van der Hoorn, Bronte. 2023. "Burnt out by underinvestment: Why university professional staff suffer amidst the Australian work-integrated learning system." International Journal of Work-Integrated Learning. 24 (1), pp. 99-115.
Article Title

Burnt out by underinvestment: Why university professional staff suffer amidst the Australian work-integrated learning system

Article CategoryArticle
AuthorsWheeldon, Anita Louise, Whitty, Stephen Jonathan and van der Hoorn, Bronte
Journal TitleInternational Journal of Work-Integrated Learning
Journal Citation24 (1), pp. 99-115
Number of Pages20
Year2023
Place of PublicationNew Zealand
Web Address (URL)https://www.ijwil.org/files/IJWIL_24_1_99_115.pdf
Abstract

Work-Integrated Learning (WIL) is perceived as important by universities and industry for equipping students with employability skills. This study contributes to the literature by using a methodological approach that visualises the sustained underinvestment in WIL by both universities and industry, which leaves professional staff who administer WIL placements with the burden of maintaining and stabilising the WIL system. Consequently, WIL administrators feel burnt out. Through a systems thinking methodology, extant literature is combined with empirical data collected from WIL administrative staff across multiple disciplines at 12 Australian universities. Influence diagramming visualises how WIL administrators are positioned in a burnout loop within a Growth and Underinvestment systems dynamic archetype. As such, no matter how hard WIL administrators strive to deliver quality WIL experiences, their efforts are systemically undermined by an underinvestment in job resources, insufficient industry placement opportunities, unproductive relationships with colleagues, and poor student preparedness for WIL.

KeywordsProfessional staff, burnout, systems thinking, Australian universities
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020390115. Work integrated learning (incl. internships)
390299. Education policy, sociology and philosophy not elsewhere classified
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Byline AffiliationsUniversity of Southern Queensland
University of Technology Sydney
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