Identifying and managing drift-changes
Article
Article Title | Identifying and managing drift-changes |
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ERA Journal ID | 3498 |
Article Category | Article |
Authors | Usher, Greg (Author) and Whitty, Stephen J. (Author) |
Journal Title | International Journal of Project Management |
Journal Citation | 35 (4), pp. 586-603 |
Number of Pages | 18 |
Year | 2017 |
Publisher | Elsevier |
Place of Publication | United Kingdom |
ISSN | 0263-7863 |
1873-4634 | |
Digital Object Identifier (DOI) | https://doi.org/10.1016/j.ijproman.2017.02.015 |
Web Address (URL) | https://www.sciencedirect.com/science/article/abs/pii/S0263786316301582 |
Abstract | This paper contributes to the body of knowledge regarding the project management of unexpected events by exploring a phenomenon which it terms Drift-changes. Drift-changes occur when external influences impact on a project causing it to deliver outcomes that were not originally requested or envisaged by the stakeholders. Using a Grounded Theory methodology, our research finds that Drift-changes are distinct from two previously identified change typologies, Plan-changes and Goal-changes. Our research provides clear criteria for the identification of Drift-changes and demonstrates that Drift-changes should be managed by using a Revision or Re-opening to shift the project to a goal-seeking mode, before establishing new project trajectories and shifting the project back to a goal-oriented mode. |
Keywords | drift-changes; stakeholder satisfaction; unexpected project events; expectation management |
ANZSRC Field of Research 2020 | 350799. Strategy, management and organisational behaviour not elsewhere classified |
Public Notes | Student Award Winner, USQ Publication Excellence Awards for Journal Articles (April - June 2017). Permanent restricted access to Published version, in accordance with the copyright policy of the publisher. |
Byline Affiliations | School of Management and Enterprise |
School of Management and Marketing | |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q3yvx/identifying-and-managing-drift-changes
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