School of Management and Marketing


Latest research outputs

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The WiRE Start-up, Scale-up and Going Global Project: final report
Wiesner, Retha. 2019. The WiRE Start-up, Scale-up and Going Global Project: final report. Toowoomba, Australia. University of Southern Queensland.

Project report

Determinants of attitudinal and behavioral loyalty among Vietnamese overseas students: the role of disconfirmation, satisfaction and switching cost
Pham, Hiep-Hung, Lai, Sueling, Vuong, Quan-Hoang and Nguyen, The Cuong. 2018. "Determinants of attitudinal and behavioral loyalty among Vietnamese overseas students: the role of disconfirmation, satisfaction and switching cost." 11th Vietnam Economist Annual Meeting(VEAM 2018). Hanoi, Vietnam 11 - 12 Jun 2018

Paper

Toward Sustainable Overseas Mobility of Vietnamese Students: Understanding Determinants of Attitudinal and Behavioral Loyalty in Students of Higher Education
Lai, Sue Ling, Pham, Hiep-Hung, Nguyen, Hong-Kong To, Nguyen, The-Cuong and Le, Anh-Vinh. 2019. "Toward Sustainable Overseas Mobility of Vietnamese Students: Understanding Determinants of Attitudinal and Behavioral Loyalty in Students of Higher Education." Sustainability. 11 (2), pp. 1-17. https://doi.org/10.3390/su11020383

Article

Is religiosity an important consideration in Muslim consumer behavior: exploratory study in the context of western imported food in Pakistan
Bukhari, Syed Faheem Hasan, Woodside, Frances M., Hassan, Rumman, Shaikh, Ayesha Latifa, Hussain, Saima and Mazhar, Waqas. 2019. "Is religiosity an important consideration in Muslim consumer behavior: exploratory study in the context of western imported food in Pakistan." Journal of Islamic Marketing. 10 (4), pp. 1288-1307. https://doi.org/10.1108/JIMA-01-2018-0006

Article

The effects of cooperative learning on students’ perceptions of empowerment in accounting course
Zraa, Wahida, Kavanagh, Marie and Johnson Morgan, Melissa. 2012. "The effects of cooperative learning on students’ perceptions of empowerment in accounting course." 16th International Business Research Conference. Dubai, UAE 12 - 13 Apr 2012 Melbourne, Australia.

Paper

Strategic cross-sector collaboration in disaster response
Kong, Eric. 2012. "Strategic cross-sector collaboration in disaster response." Hoque, Tanzil (ed.) 6th Asian Business Research Conference. Bangkok, Thailand 08 - 10 Apr 2012 Melbourne, Australia.

Paper

Consumer behaviour: implications for marketing strategy, 5th ed.
Summers, Jane, Johnson Morgan, Melissa and Volkov, Michael. 2007. "Consumer behaviour: implications for marketing strategy, 5th ed." Quester, Pascale, Neal, Cathy, Pettigrew, Simone, Grimmer, Martin, Davis, Teresa and Hawkins, Del I. (ed.) Consumer behaviour: implications for marketing strategy, 5th ed.. Sydney, Australia. McGraw-Hill Australia.

Textbook (chapter)

How well are Australian business graduates prepared for the workplace?
McClymont, Hoda, Volkov, Michael, Behjat, Nura and Gardiner, Michael. 2006. "How well are Australian business graduates prepared for the workplace?" Ogunmokun, Gabriel and Gabbay, Rony (ed.) AWBMAMD 2006: Academy of World Business, Marketing and Management Development Conference. Paris, France 10 - 13 Jul 2006 Paris, France.

Paper

Critical success factors for regional community portals: a preliminary model
Lawley, Meredith, Summers, Jane, Koronios, Andy and Gardiner, Michael. 2001. "Critical success factors for regional community portals: a preliminary model." Chetty, Sylvie and Collins, Brett (ed.) ANZMAC 2001: Bridging Marketing Theory and Practice. Auckland, New Zealand 01 - 05 Dec 2001 Auckland, New Zealand.

Paper

Teaching marketing research: preaching what we practice
Lawley, Meredith and Gardiner, Michael. 1999. "Teaching marketing research: preaching what we practice." Cadeaux, Jack and Uncles, Mark (ed.) ANZMAC 1999: Marketing in the Third Millennium. Sydney, Australia 28 Nov - 01 Dec 1999 Sydney.

Paper

Services marketing
Fisk, Raymond and Hume, Margee. 2007. Services marketing. John Wiley & Sons.

Authored book

SCOR-based supply chain improvement program
Boonyathan, P. and Al-Hakim, L.. 2003. "SCOR-based supply chain improvement program." 7th International Pacific Conference on Manufacturing & Management. 27 - 29 Nov 2003

Paper

Strategically managing projects in a regional government organisation
Bulgarelli, R. and Al-Hakim, L.. 2003. "Strategically managing projects in a regional government organisation." 7th International Pacific Conference on Manufacturing & Management. 27 - 29 Nov 2003

Paper

Factors affecting the performance of supply chain management
Al-Hakim, Latif and Rafferty, Tom. 2003. "Factors affecting the performance of supply chain management." 7th International Pacific Conference on Manufacturing & Management. 27 - 29 Nov 2003

Paper

A self-evaluation system of quality planning for tourist attractions in Taiwan: an integrated AHP-Delphi approach from career professionals
Chen, Luan, Ng, Eric, Huang, Shyh-Chang and Fang, Wei-Ta. 2017. "A self-evaluation system of quality planning for tourist attractions in Taiwan: an integrated AHP-Delphi approach from career professionals." Sustainability. 9 (10). https://doi.org/10.3390/su9101751

Article

Adapting videoconferencing as a medium conducive to the promotion of learning and teaching
Hingst, Raymond D.. 2005. "Adapting videoconferencing as a medium conducive to the promotion of learning and teaching." Association of the Pacific Rim Universities Distance and the Internet Conference 2005. Vladivostok, Russia 06 Oct 2005

Paper

How do Australian SMEs plan?
Wiesner, Retha and Millett, Bruce. 2009. "How do Australian SMEs plan?" 22nd Annual Small Enterprise Association of Australia and New Zealand Conference (SEAANZ 2009). Wellington, New Zealand 31 Aug - 02 Sep 2009 Wellington, New Zealand.

Paper

Building sustainable and effective assurance of learning process in a changing higher education environment
French, Erica, Lawson, Romy, Taylor, Tracy, Herbert, James, Fallshaw, Eveline, Hall, Cathy, Kinash, Shelley and Summers, Jane. 2012. "Building sustainable and effective assurance of learning process in a changing higher education environment." 26th Australian and New Zealand Academy of Management Conference (ANZAM 2012). Perth, Australia 05 - 07 Dec 2012 Perth, Australia.

Paper

Representation of intellectual capital’s components amongst Italian social enterprises
Benevene, Paula, Kong, Eric, Barbieri, Barbara, Lucchesi, Massimiliano and Cortini, Michela. 2017. "Representation of intellectual capital’s components amongst Italian social enterprises." Journal of Intellectual Capital. 18 (3), pp. 564-587. https://doi.org/10.1108/JIC-12-2016-0127

Article

Carbon offsetting and mitigation by Queensland tourism enterprises
Zeppel, Heather and Beaumont, Narelle. 2012. Carbon offsetting and mitigation by Queensland tourism enterprises. Toowoomba, Australia. University of Southern Queensland.

Project report

Top management team and external knowledge acquisition for sustainability in Indian startup firms
Kong, Eric. 2011. "Top management team and external knowledge acquisition for sustainability in Indian startup firms." IHRD 2011: Human Resource Development for Sustainability . Taipei, Taiwan 28 - 30 Sep 2011 Taipei, Taiwan.

Paper

Leadership and individual cognitive differences in followers: lessons from a consideration of distributed leadership
Rose, Dennis Michael and Gordon, Raymond. 2011. "Leadership and individual cognitive differences in followers: lessons from a consideration of distributed leadership." 25th Australian and New Zealand Academy of Management Conference (ANZAM 2011). Wellington, New Zealand 07 - 09 Dec 2011 Brisbane, Australia.

Paper

Marketing planning challenges in international business: a managerial analysis framework for regional and global strategy development considerations
Mills, Michael K.. 2012. "Marketing planning challenges in international business: a managerial analysis framework for regional and global strategy development considerations." 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities Workshop. Brisbane, Australia 20 Jun 2012 Toowoomba, Australia.

Paper

Green tourism futures: climate change responses by Australian government tourism agencies
Zeppel, Heather and Beaumont, Narelle. 2011. "Green tourism futures: climate change responses by Australian government tourism agencies ." Gross, Michael J. (ed.) 21st Annual Council for Australasian Tourism and Hospitality Education Conference (CAUTHE 2011). Adelaide, Australia 08 - 11 Feb 2011 Brisbane, Australia.

Paper

Organisational behaviour: core concepts and applications, Australasia
Wood, Jack, Zeffane, Rachid, Fromholtz, Michelle, Wiesner, Retha, Morrison, Rachel and Seet, Phi-Shen. 2012. Organisational behaviour: core concepts and applications, Australasia. Milton, Australia. John Wiley & Sons.

Textbook

Identifying and managing drift-changes
Usher, Greg and Whitty, Stephen J.. 2017. "Identifying and managing drift-changes." International Journal of Project Management. 35 (4), pp. 586-603. https://doi.org/10.1016/j.ijproman.2017.02.015

Article

Differences between high and low performing exporting firms in a developing country
Sibanda, Khutula, Erwee, Ronel and Ng, Eric. 2011. "Differences between high and low performing exporting firms in a developing country." Zou, Shaoming and Fu, Huifen (ed.) International marketing: emerging markets. Emerald. pp. 207-228

Edited book (chapter)

The private life of project managers - the social struggle
Whitty, S. Jonathan. 2011. "The private life of project managers - the social struggle." PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light. Sydney, Australia Sydney, Australia.

Paper

Surgical flow disruption: measurement and impact of stressful events in the operating room
Al-Hakim, Latif. 2011. "Surgical flow disruption: measurement and impact of stressful events in the operating room." World Journal of Surgery. 35 (4), pp. 929-930. https://doi.org/10.1007/s00268-010-0841-5

Article

The relationships between students' empowerment, students' performance, accounting course perceptions and classroom instruction in accounting
Zraa, Wahida, Imran, Sophia, Kavanagh, Marie and Morgan, Melissa. 2011. "The relationships between students' empowerment, students' performance, accounting course perceptions and classroom instruction in accounting." 15th International Business Research Conference. Sydney, Australia 21 - 23 Nov 2011 Melbourne, Australia.

Paper

Learning behaviour, team contexts and team performance
Murray, Peter A. and Millett, Bruce. 2011. "Learning behaviour, team contexts and team performance." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.

Paper

Developing human capital through neuro-linguistic programming
Kong, Eric. 2011. "Developing human capital through neuro-linguistic programming." Ribiere, Vincent and Worasinchai, Lugkana (ed.) ICICKM 2011: 8th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning . Bangkok, Thailand 27 - 28 Oct 2011 Reading, United Kingdom.

Paper

Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts
Hume, Margee. 2009. Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts . Koln, Germany. Lambert Academic Publishing.

Other

Reconceptualising project management methodologies for a post-postmodern era
McKenna, Terry and Whitty, S. Jonathan. 2012. "Reconceptualising project management methodologies for a post-postmodern era." PMOz 2012 Incorporating the PMI Australia National Conference. Melbourne, Australia 15 - 16 Aug 2012 South Brisbane, Australia.

Paper

A systemic lessons learned and captured knowledge (SLLCK) model for project organizations
Duffield, Stephen and Whitty, Jonathan. 2012. "A systemic lessons learned and captured knowledge (SLLCK) model for project organizations." 9th Annual Project Management Australia Conference (PMOz 2012). Melbourne, Australia 15 - 16 Aug 2012 South Brisbane, Australia.

Paper

Australian higher education evaluation through assurance of learning
Kinash, Shelley, Mathew, Trishita, Lawson, Romy, Herbert, James, French, Erica, Taylor, Tracy, Hall, Cathy, Fallshaw, Eveline and Summers, Jane. 2012. "Australian higher education evaluation through assurance of learning." Kalliola, Satu, Kettunen, Pekka, Eskelinen, Ossi, Kosonen, Kati-Jasmin, Rostila, Ilmari and Leander, Anu (ed.) 8th International Conference on Evaluation for Practice. Pori, Finland 18 - 20 Jun 2012 Pori, Finland.

Paper

Globalization and gender in south Asia
Murray, Peter A. and Syed, Jawad. 2013. "Globalization and gender in south Asia." Yamak, Sibel (ed.) 13th Annual Conference of the European Academy of Management (EURAM 2013) . Istanbul, Turkey 26 - 29 Jun 2013 Istanbul, Turkey.

Paper

Challenges and benefits of learning a new language for the business professional visiting another country
Nooriafshar, Mehryar. 2013. "Challenges and benefits of learning a new language for the business professional visiting another country ." 4th Asian Conference on Arts and Humanities (ACAH 2013): Connectedness, Identity and Alienation . Osaka, Japan 04 - 07 Apr 2013 Osaka, Japan.

Paper

If a picture is worth a thousand words, how do you value a thousand memories?
Todhunter, Barrie. 2012. "If a picture is worth a thousand words, how do you value a thousand memories? " 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities Workshop. Brisbane, Australia 20 Jun 2012 Toowoomba, Australia.

Paper

A comparison study of Libyan and Australian accounting students in their perceptions of empowerment
Zraa, Wahida, Kavanagh, Marie and Johnson Morgan, Melissa. 2012. "A comparison study of Libyan and Australian accounting students in their perceptions of empowerment." 2012 Accounting and Finance Association of Australia and New Zealand Conference (2012 AFAANZ). Melbourne, Australia 01 - 03 Jul 2012 Melbourne, Australia. Accounting & Finance Association of Australia and New Zealand.

Paper

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