Getting agile about wicked problems: An outcomes framework for local council community development initiatives
Paper
Paper/Presentation Title | Getting agile about wicked problems: An outcomes framework for local council community development initiatives |
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Presentation Type | Paper |
Authors | van der Hoorn, Bronte (Author), Richards, Abbey (Author), Downes, Brent (Author) and Whitty, S. Jonathan (Author) |
Journal or Proceedings Title | 33rd Annual Australian & New Zealand Academy of Management Conference: Wicked Solutions to Wicked Problems: The Challenges Facing Management Research and Practice |
ERA Conference ID | 76593 |
Article Number | Paper 22 |
Number of Pages | 16 |
Year | 2019 |
Place of Publication | Southport, Australia |
ISBN | 9780648110958 |
Web Address (URL) of Paper | https://www.anzam.org/wp-content/uploads/2020/01/ANZ5696-ANZAM-Conference-Proceedings-Abstracts-2019-17-January-2020.pdf |
Conference/Event | 33rd Australian and New Zealand Academy of Management Conference (ANZAM 2019) |
Australian and New Zealand Academy of Management Conference | |
Event Details | Australian and New Zealand Academy of Management Conference ANZAM Rank C C C C C |
Event Details | 33rd Australian and New Zealand Academy of Management Conference (ANZAM 2019) Parent Australian and New Zealand Academy of Management Conference Delivery In person Event Date 03 to end of 06 Dec 2019 Event Location Cairns, Australia |
Abstract | This paper provides an outcomes framework for local councils attempting to resolve wicked problems. Learning from the adoption of agile approaches in the project management discipline, the framework’s pillars take into account community development considerations, the strengths and weaknesses of community development’s theory of change approach, and the twelve principles underpinning the agile manifesto. The framework is a systematic, iterative, evidence-based and highly participatory management approach. This participatory approach is proposed to be particularly important when working with vulnerable or disadvantaged communities, and the iterative nature avoids the futility of attempting to predict the behaviour of complex societal issues. While a variety of benefits are anticipated to be derived from the use of the framework, it is also acknowledged that it is a significant shift away from traditional, less participatory ‘waterfall’ approaches and this will not be without challenges. |
Keywords | Community development; local council; agile project management; wicked problems; outcomes management |
ANZSRC Field of Research 2020 | 359999. Other commerce, management, tourism and services not elsewhere classified |
Byline Affiliations | School of Management and Enterprise |
Ipswich City Council, Australia | |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q5831/getting-agile-about-wicked-problems-an-outcomes-framework-for-local-council-community-development-initiatives
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