Web-based supply chain integration model
Edited book (chapter)
Chapter Title | Web-based supply chain integration model |
---|---|
Book Chapter Category | Edited book (chapter) |
ERA Publisher ID | 2302 |
Book Title | Managing E-Commerce and Mobile Computing Technology |
Authors | |
Author | Al-Hakim, Latif |
Editors | Mariga, J |
Page Range | 183-207 |
Chapter Number | 14 |
Number of Pages | 25 |
Year | 2003 |
Publisher | IRM Press (IGI Global) |
IRM Press | |
Place of Publication | United States |
ISBN | 9781931777469 |
9781931777629 | |
Digital Object Identifier (DOI) | https://doi.org/10.4018/978-1-93177-746-9.ch014 |
Web Address (URL) | https://www.igi-global.com/chapter/web-based-supply-chain-integration/25784 |
Abstract | This chapter discusses various business process supply-chain models and emphasizes the need for organizations to apply CRM concepts and to integrate the Internet within the functions of the supply chain in order to be able to gain good customer expectations in the era of e-commerce. This chapter outlines a framework for developing a Web-based supply chain integrating model based on SCOR and key features of CPFR, and attempts to link this model with Business Process Reengineering, and with traditional productivity improvement programs. The development of a Web site at two levels is suggested. The first level is within the public domain and the other is limited to supply chain partners. The chapter incorporates fuzzy set theory into the dynamic of production scheduling to allow the integrating model to deal with vague constraints, and to enable conflicting multi-criteria objectives to be managed effectively in the production environment. |
Keywords | supply-chain models;CRM; SCOR |
ANZSRC Field of Research 2020 | 350999. Transportation, logistics and supply chains not elsewhere classified |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | Faculty of Business |
https://research.usq.edu.au/item/9zv71/web-based-supply-chain-integration-model
757
total views5
total downloads0
views this month0
downloads this month