Theoretical framework for mapping information of social- technical processes: a case of operating theatre waiting list management process
Paper
Paper/Presentation Title | Theoretical framework for mapping information of social- technical processes: a case of operating theatre waiting list management process |
---|---|
Presentation Type | Paper |
Authors | Foo, Gerhardine (Author) and Al-Hakim, Latif (Author) |
Editors | Khosrow-Pour, Mehdi |
Journal or Proceedings Title | Emerging Trends and Challenges in Information Technology Management |
Number of Pages | 5 |
Year | 2006 |
Place of Publication | Hershey, PA, USA |
ISBN | 1599040190 |
Web Address (URL) of Paper | http://www.irma-international.org/viewtitle/32892/ |
Conference/Event | 2006 Information Resources Management Association International Conference (IRMA 2006) |
Event Details | 2006 Information Resources Management Association International Conference (IRMA 2006) Parent Information Resources Management Association International Conference (IRMA) Delivery In person Event Date 21 to end of 24 May 2006 Event Location Washington, United States |
Abstract | This paper develops a theoretical framework for mapping the social-technical process and in specific the Operating Theatre Waiting List process. It uses the technique IDEF0 and employs coordination theory and Sociotechnical systems theory. It concludes that the developed theoretical framework is useful for redesigning social-technical processes particularly those of the Operating Theatre Waiting List's. The motivation for this research is to find an effective information mapping tool that can provide a valid platform for evaluating different OTWL scenarios to enable the most applicable design to be selected. It is hoped that with better design of information flow that allows effective coordination of activities of the OTWL process, the quality of healthcare will improve. |
Keywords | information mapping; operating theatre waiting list management |
ANZSRC Field of Research 2020 | 420399. Health services and systems not elsewhere classified |
420306. Health care administration | |
350709. Organisation and management theory | |
Public Notes | This paper appears in the book, Emerging Trends and Challenges in Information Technology Management, Volume 1 and Volume 2 edited by Mehdi Khosrow-Pour © 2006, Idea Group Inc. |
Byline Affiliations | School of Management and Marketing |
Book Title | Emerging trends and challenges in technology management |
https://research.usq.edu.au/item/9zv72/theoretical-framework-for-mapping-information-of-social-technical-processes-a-case-of-operating-theatre-waiting-list-management-process
1818
total views8
total downloads0
views this month0
downloads this month