Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand

Paper

Mahaorand, Thamrong and Al-Hakim, Latif. 2008. "Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand ." Kachitvichyanukul, Voratas, Yenradee, Pisal and Gong, Da-Chuan (ed.) ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development. Bangkok, Thailand 26 - 28 Nov 2008 Bangkok, Thailand.
Paper/Presentation Title

Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand

Presentation TypePaper
AuthorsMahaorand, Thamrong (Author) and Al-Hakim, Latif (Author)
EditorsKachitvichyanukul, Voratas, Yenradee, Pisal and Gong, Da-Chuan
Journal or Proceedings TitleProceedings of the 4th International Congress on Logistics and SCM Systems (ICLS 2008)
Number of Pages6
Year2008
Place of PublicationBangkok, Thailand
ISBN9789748257563
Web Address (URL) of Paperhttp://icls2008.ait.ac.th
Conference/EventICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development
Event Details
ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development
Event Date
26 to end of 28 Nov 2008
Event Location
Bangkok, Thailand
Abstract

Outsourcing represents one of the key issues to have emerged in manufacturing strategy. The paper addresses the perspectives of outsourcing option and the impact of outsourcing on a firm's competency. The paper provides a theoretical framework based on the perception gap between the organisations willing to outsource some of their activities (customers) and the outsourcing providers. The paper reports the results of a wide survey comprises 213 responses from Thailand firms. The research identifies the main drivers affecting the outsourcing in Thailand.

Keywordsoutsource driver; outsourcing; perception gap
ANZSRC Field of Research 2020350710. Organisational behaviour
380109. Industry economics and industrial organisation
350999. Transportation, logistics and supply chains not elsewhere classified
Public Notes

No evidence of copyright restrictions.

Byline AffiliationsPTT Polymer Logistics Company, Thailand
School of Management and Marketing
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Abdullah, Nik Ab Halim Nik and Al-Hakim, Latif. 2006. "The influence of technology attributes, trust and dependency on e-procurement adoption decisions in supply chain relationships." Logistics Strategies and Technologies for Global Business (LCSM 2006). Hong Kong, China 05 - 07 Jan 2006 Hong Kong.
Data quality and work alignment: do IT professionals think differently?
Al-Hakim, Latif and Xu, Hongjiang. 2005. "Data quality and work alignment: do IT professionals think differently?" Sarmento, Anabela (ed.) Issues of human computer interaction. Hershey, PA, United States. IRM Press (IGI Global). pp. 291-320
Beam search for sequencing point operations in flat plate manufacturing
Shayan, E. and Al-Hakim, Latif. 2002. "Beam search for sequencing point operations in flat plate manufacturing." Computers and Industrial Engineering. 42 (2-4), pp. 309-315. https://doi.org/10.1016/S0360-8352(02)00016-5
The effect of information quality on surgery process variation
Al-Hakim, Latif. 2007. "The effect of information quality on surgery process variation." Khosrow-Pour, Mehdi (ed.) IRMA 2007: Managing Worldwide Operations and Communications with Information Technology. Vancouver, Canada 19 - 23 May 2007 Hershey, PA, United States. https://doi.org/10.4018/978-1-59904-929-8.ch401
IDEF3-based framework for web-based hospital information system
Al-Hakim, Latif. 2007. "IDEF3-based framework for web-based hospital information system." Al-Hakim, Latif (ed.) Web mobile based applications for healthcare management. Hershey, PA, USA. IRM Press (IGI Global). pp. 376-401
Procedure for modeling and improving e-SCM processes
Boonyathan, Patcharee and Al-Hakim, Latif. 2007. "Procedure for modeling and improving e-SCM processes." Zhang, Qingyu (ed.) E-supply chain technologies and management. Hershey, PA, United States. IGI Global. pp. 1-21
Make or buy decisions: perception gap analysis
Mahaorand, Thamrong and Al-Hakim, Latif. 2005. "Make or buy decisions: perception gap analysis." 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
Identification of waste zones associated with supply chain management
Al-Hakim, Latif. 2005. "Identification of waste zones associated with supply chain management." Boswell, Vince (ed.) SAPICS 2005: Supply Chains in Rhythm. Sun City, South Africa 05 - 08 Jun 2005 South Africa.
Trust and technology diffusion within the meat supply chain: a conceptual framework
Chua, Roberta and Al-Hakim, Latif. 2005. "Trust and technology diffusion within the meat supply chain: a conceptual framework." 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
Waste identification: a supply chain strategy perspective
Al-Hakim, Latif. 2005. "Waste identification: a supply chain strategy perspective." Tang, Kwei (ed.) 2005 International Conference on Business and Information (BAI 2005). Hong Kong, China 14 - 15 Jul 2005 Hong Kong.
IT outsourcing: an assessment of relative failure factor complexity
Al-Hakim, Latif. 2005. "IT outsourcing: an assessment of relative failure factor complexity." Appicello, Amanda, Neidig, Jennifer, Roth, Kristin and Davies, Renee (ed.) IRMA 2005: Managing Modern Organisations With Information Technology. San Diego, United States 15 - 18 May 2005 Hershey, PA, USA.
Modelling interdependencies for electronic supply chain management
Al-Hakim, Latif. 2005. "Modelling interdependencies for electronic supply chain management." Appicello, Amanda, Neidig, Jennifer, Roth, Kristin and Davies, Renee (ed.) IRMA 2005: Managing Modern Organisations With Information Technology. San Diego, United States 15 - 18 May 2005 Hershey, USA.