Factors affecting trust within Australian beef supply chain
Paper
Paper/Presentation Title | Factors affecting trust within Australian beef supply chain |
---|---|
Presentation Type | Paper |
Authors | Chua, Roberta Li (Author), Cockfield, Geoff (Author) and Al-Hakim, Latif (Author) |
Editors | Kachitvichyanukul, Voratas, Yenradee, Pisal and Gong, Da-Chuan |
Journal or Proceedings Title | Proceedings of the 4th International Congress on Logistics and SCM Systems (ICLS 2008) |
Number of Pages | 9 |
Year | 2008 |
Place of Publication | Bangkok, Thailand |
ISBN | 9789748257563 |
Web Address (URL) of Paper | http://icls2008.ait.ac.th |
Conference/Event | ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development |
Event Details | ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development Event Date 26 to end of 28 Nov 2008 Event Location Bangkok, Thailand |
Abstract | This research explores the factors with impact on the level of trust within the Australian beef cattle supply chain. These factors are investigated in order to gauge the present expected importance and perceived performance rating of trust. The research presents results of a survey comprising 79 organisations and identifies the critical gap using three types of test; the paired-samples t-test, the weighted mean gap analysis method and the unweighted IPA method. The research recognises eight factors. These are; “Level of responsiveness”, “Products/services customization”, “Products/services as per agreement”, “Timely products/services”, “Predictable behaviour”, “Reliability of advice”, “Safety and quality standards” and “Standards and performance levels”. |
Keywords | beef supply chain; importance; performance; trust |
ANZSRC Field of Research 2020 | 300399. Animal production not elsewhere classified |
350999. Transportation, logistics and supply chains not elsewhere classified | |
350605. Marketing management (incl. strategy and customer relations) | |
Public Notes | No evidence of copyright restrictions on web site. |
Byline Affiliations | School of Accounting, Economics and Finance |
School of Management and Marketing |
https://research.usq.edu.au/item/9yyxx/factors-affecting-trust-within-australian-beef-supply-chain
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