350402. Hospitality management
| Title | 350402. Hospitality management |
|---|---|
| Parent | 3504. Commercial services |
Latest research outputs
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Work-life imbalance, burning out, feeling down, I will quit, but quietly–the case of hospitality employees
Prentice, Catherine, Dominique-Ferreira, Sergio, Wang, Xuequn, Tuominen, Jesse, Duarte, Márcia and Rocha, Helena. 2024. "Work-life imbalance, burning out, feeling down, I will quit, but quietly–the case of hospitality employees." Journal of Hospitality Marketing and Management. https://doi.org/10.1080/19368623.2024.2389074Article
Understanding the Effects of Reservation Systems and Online Transaction Capacity on the Competitiveness of Travel Agencies
Iskin, Merve, Prentice, Catherine, Eker, Nuray and Sengel, Umit. 2024. "Understanding the Effects of Reservation Systems and Online Transaction Capacity on the Competitiveness of Travel Agencies." European Journal of Tourism, Hospitality and Recreation. 14 (1), pp. 55-70. https://doi.org/10.2478/ejthr-2024-0004Article
Transforming Workplace Wellness in the Next-Generation Hospitality Industry by Leveraging Transformational Digital Technologies and Tools
Priya, Namita, Satpathy, Ipseeta, Patnaik, B.C.M. and Thaichon, Park. 2024. "Transforming Workplace Wellness in the Next-Generation Hospitality Industry by Leveraging Transformational Digital Technologies and Tools." Thaichon, Park, Dutta, Pushan Kumar, Chelliah, Pethuru Raj and Gupta, Sachin (ed.) Technology and Luxury Hospitality: AI, Blockchain and the Metaverse. United Kingdom. Taylor & Francis. pp. 295-313Edited book (chapter)
Experience-driven well-being and purchase: An alternative model of memorable wine tourism experiences
Sthapit, Erose, Prentice, Catherine, Ji, Chunli, Yang, Ping, Garrod, Brian and Björk, Peter. 2024. "Experience-driven well-being and purchase: An alternative model of memorable wine tourism experiences." International Journal of Tourism Research. 26 (2). https://doi.org/10.1002/jtr.2645Article
Experience-driven well-being: the case of unmanned smart hotels
Sthapit, Erose, Ji, Chunli, Yang, Yang, Prentice, Catherine, Garrod, Brian and Yang, Huijun. 2024. "Experience-driven well-being: the case of unmanned smart hotels." International Journal of Contemporary Hospitality Management. 36 (13). https://doi.org/10.1108/IJCHM-07-2023-1063Article
Build trust, they will come: the case of casino high rollers!
Ji, Chunli, Prentice, Catherine, Sthapit, Erose and Lei, Inman. 2024. "Build trust, they will come: the case of casino high rollers!" International Journal of Contemporary Hospitality Management. 36 (10), pp. 3361-3377. https://doi.org/10.1108/IJCHM-07-2023-0929Article
Symmetrical and asymmetrical analysis of the complex relationship between perceived environmental uncertainty and creative performance: exploring a competency formula
Darvishmotevali, Mahlagha, Prentice, Catherine and Altinay, Levent. 2024. "Symmetrical and asymmetrical analysis of the complex relationship between perceived environmental uncertainty and creative performance: exploring a competency formula." International Journal of Contemporary Hospitality Management. 36 (10), pp. 3453-3473. https://doi.org/10.1108/IJCHM-06-2023-0776Article
Addressing data quality in Airbnb research
Prentice, Catherine and Pawlicz, Adam. 2024. "Addressing data quality in Airbnb research." International Journal of Contemporary Hospitality Management. 36 (3), pp. 812-832. https://doi.org/10.1108/IJCHM-10-2022-1207Article
Managing burnout from engagement-derived acting strategy
Prentice, Catherine, Snell, Lan and Sok, Phyra. 2023. "Managing burnout from engagement-derived acting strategy." Journal of Service Theory and Practice. 33 (4), pp. 577-597. https://doi.org/10.1108/JSTP-07-2022-0144Article
Sustainability during the COVID pandemic: analysis of hotel association communication
Zutshi, Ambika, Creed, Andrew, Bhattacharya,, Croy, Glen and Dahms, Sven. 2022. "Sustainability during the COVID pandemic: analysis of hotel association communication." Current Issues in Tourism. 25 (23), pp. 3840-3853. https://doi.org/10.1080/13683500.2022.2057842Article
Impact of social media in service innovations: an empirical study on the Australian hotel industry
Ng, Eric and Lien, Ching-Yu. 2014. "Impact of social media in service innovations: an empirical study on the Australian hotel industry." Al-Hakim, Latif and Jin, Chen (ed.) Quality innovation: knowledge, theory, and practices. Hershey, PA. United States. IGI Global. pp. 390-405Edited book (chapter)
The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions
Dallimore, Karen and Sparks, Beverley. 2008. "The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions." EIRASS 2008: Recent Advances in Retailing and Services Science. Zagreb, Croatia 14 - 17 Jul 2008Paper
The impact of tangible rewards on empowerment in the hotel sector
Birch, Dawn. 2002. "The impact of tangible rewards on empowerment in the hotel sector." ServSIG 2001: New Horizons in Services Marketing. Sydney, Australia 26 - 28 May 2001Paper