Banking in the bush (1993-2003): a decade of change

Article

Beal, Diana and Delpachitra, Sarath. 2005. "Banking in the bush (1993-2003): a decade of change." Economic Papers: a journal of applied economics and policy. 24 (1), pp. 61-74.

Article Title	Banking in the bush (1993-2003): a decade of change
ERA Journal ID	18207
Article Category	Article
Authors	Beal, Diana (Author) and Delpachitra, Sarath (Author)
Journal Title	Economic Papers: a journal of applied economics and policy
Journal Citation	24 (1), pp. 61-74
Number of Pages	14
Year	2005
Publisher	John Wiley & Sons
Place of Publication	Melbourne, Australia
ISSN	0812-0439
	1759-3441
Web Address (URL)	http://search.informit.com.au/fullText;dn=200503756;res=APAFT
Abstract	Financial-services delivery in Australia has undergone rapid change in the last two decades with the closure of full-service face-to-face branch outlets being a particular facet of change in the last decade. The brunt of these closures has been borne by residents of non-metropolitan and more remote areas. The research described in this paper has investigated how Australians living in regional and moderately remote areas have adjusted to changes in financial-services delivery. Respondents to a survey reported the decreased use of cheques, in common with national trends, and increasing use of electronic delivery methods. However, abandoning cheques in favour of other methods has not been taken up as rapidly as is practically possible. Respondents reported being most satisfied with saving and investing services and least satisfied with business-banking services.
Keywords	fincancial-services delivery; electronic banking
ANZSRC Field of Research 2020	380118. Urban and regional economics
	350204. Financial institutions (incl. banking)
	520599. Social and personality psychology not elsewhere classified
Public Notes	File reproduced in accordance with the copyright policy of the publisher/author.
Byline Affiliations	Centre for Australian Financial Institutions

Permalink -

https://research.usq.edu.au/item/9x7z8/banking-in-the-bush-1993-2003-a-decade-of-change

Download files

Submitted Version

	Beal_Delpachitra_2005_PV.pdf
File access level: Anyone

2125
total views
355
total downloads
0
views this month
0
downloads this month

Export as

Related outputs

A travel cost analysis of the value of Carnarvon Gorge National Park for recreational use: reprise

Beal, Diana. 1998. "A travel cost analysis of the value of Carnarvon Gorge National Park for recreational use: reprise." The Australian Journal of Agricultural and Resource Economics. 42 (3), pp. 267-268. https://doi.org/10.1111/1467-8489.00051

Introducing corporate finance

Beal, Diana and Goyen, Michelle. 2005. Introducing corporate finance. Brisbane, Australia. John Wiley & Sons.

A travel cost analysis of the value of Carnarvon Gorge National Park for recreational use

Beal, Diana. 1995. "A travel cost analysis of the value of Carnarvon Gorge National Park for recreational use ." Review of Marketing and Agricultural Economics. 63 (2), pp. 292-303.

Accounting: business reporting for decision making

Birt, Jacqueline, Chalmers, Keryn, Beal, Diana, Brooks, Albie, Byrne, Suzanne and Oliver, Judy. 2008. Accounting: business reporting for decision making. Brisbane, Australia. John Wiley & Sons.

Which consumer debtors decide to enter a Part IX agreement?

Beal, Diana, Delpachitra, Sarath, Mason, Rosalind and Troedson, David. 2004. "Which consumer debtors decide to enter a Part IX agreement?" Australian Business Law Review. 32 (1), pp. 7-16.

Activity-based costing and process benchmarking: an application to general insurance

Delpachitra, Sarath. 2008. "Activity-based costing and process benchmarking: an application to general insurance." Benchmarking: an international journal. 15 (2), pp. 137-147. https://doi.org/10.1108/14635770810864857

Putting your money where your mouth is: a profile of ethical investors

Beal, Diana and Goyen, Michelle. 1998. "Putting your money where your mouth is: a profile of ethical investors." Financial Services Review. 7 (2), pp. 129-143.

Are ethical investors real?

Beal, Diana and Goyen, Michelle. 1998. "Are ethical investors real?" Bruce, Brian R. (ed.) The investment research guide to socially responsible investing. Plano, Texas. Colloquium on Socially Responsible Investing, Center for Investment Research.

Process benchmarking: an application to lending products

Delpachitra, Sarath and Beal, Diana. 2002. "Process benchmarking: an application to lending products." Benchmarking: an international journal. 9 (4), pp. 409-420. https://doi.org/10.1108/14635770210442725

Rural communities: adjusting to a future without bank branches

Ralston, Deborah and Beal, Diana. 2000. "Rural communities: adjusting to a future without bank branches." Economic Papers: a journal of applied economics and policy. 19 (4), pp. 79-94. https://doi.org/10.1111/j.1759-3441.2000.tb00977.x

On risk-return relationship: an application of GARCH (p,q)-M model to Asia _ Pacific region

Yakob, Noor Azuddin and Delpachitra, Sarath. 2007. "On risk-return relationship: an application of GARCH (p,q)-M model to Asia _ Pacific region." International Journal of Science and Research. 2 (1), pp. 33-39.

Factors influencing planning for retirement

Delpachitra, Sarath and Beal, Diana. 2002. "Factors influencing planning for retirement." Economic Papers: a journal of applied economics and policy. 21 (3), pp. 1-13.

Financial literacy among Australian university students

Beal, Diana and Delpachitra, Sarath. 2003. "Financial literacy among Australian university students." Economic Papers: a journal of applied economics and policy. 22 (1), pp. 65-78.

An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal

Lane, Michael S., Van Der Vyver, Glen, Delpachitra, Sarath and Howard, Srecko. 2004. "An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal." The Electronic Journal of Information Systems in Developing Countries. 16 (1), pp. 1-18.