Rural communities: adjusting to a future without bank branches

Article


Ralston, Deborah and Beal, Diana. 2000. "Rural communities: adjusting to a future without bank branches." Economic Papers: a journal of applied economics and policy. 19 (4), pp. 79-94. https://doi.org/10.1111/j.1759-3441.2000.tb00977.x
Article Title

Rural communities: adjusting to a future without bank branches

ERA Journal ID18207
Article CategoryArticle
AuthorsRalston, Deborah (Author) and Beal, Diana (Author)
Journal TitleEconomic Papers: a journal of applied economics and policy
Journal Citation19 (4), pp. 79-94
Number of Pages16
Year2000
PublisherJohn Wiley & Sons
Place of PublicationAustralia
ISSN0812-0439
1759-3441
Digital Object Identifier (DOI)https://doi.org/10.1111/j.1759-3441.2000.tb00977.x
Web Address (URL)http://onlinelibrary.wiley.com/doi/10.1111/j.1759-3441.2000.tb00977.x/pdf
Abstract

This paper reports on a study carried out on the changing nature of financial service delivery in six rural communities in New South Wales and Queensland. All of these towns were revisited to examine changes that had taken place since a previous study undertaken two years earlier when these towns had lost their last bank branch (Beal and Ralston, 1998). The remainder of this paper is in five parts. First, it reviews the background to the major issue concerning the Hawker Inquiry, the closure of bank branches in rural communities, and second, briefly discusses some alternative face-to-face delivery methods. Third, the paper reports on the findings of the survey, including the use of different service providers for savings and investment, transaction services and loans, and the impact of service provision on cash withdrawal and on the shopping habits of residents. This section also reports on respondents' overall satisfaction with the convenience, range and cost of financial services. Fourth, policy implications of the changing nature of financial services provision are discussed and the final section concludes.

Keywordsbanks; financial services; rural communities; bank closures
ANZSRC Field of Research 2020380118. Urban and regional economics
441003. Rural sociology
350204. Financial institutions (incl. banking)
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsFaculty of Business
Institution of OriginUniversity of Southern Queensland
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