Rural communities: adjusting to a future without bank branches

Article


Ralston, Deborah and Beal, Diana. 2000. "Rural communities: adjusting to a future without bank branches." Economic Papers: a journal of applied economics and policy. 19 (4), pp. 79-94. https://doi.org/10.1111/j.1759-3441.2000.tb00977.x
Article Title

Rural communities: adjusting to a future without bank branches

ERA Journal ID18207
Article CategoryArticle
AuthorsRalston, Deborah (Author) and Beal, Diana (Author)
Journal TitleEconomic Papers: a journal of applied economics and policy
Journal Citation19 (4), pp. 79-94
Number of Pages16
Year2000
PublisherJohn Wiley & Sons
Place of PublicationAustralia
ISSN0812-0439
1759-3441
Digital Object Identifier (DOI)https://doi.org/10.1111/j.1759-3441.2000.tb00977.x
Web Address (URL)http://onlinelibrary.wiley.com/doi/10.1111/j.1759-3441.2000.tb00977.x/pdf
Abstract

This paper reports on a study carried out on the changing nature of financial service delivery in six rural communities in New South Wales and Queensland. All of these towns were revisited to examine changes that had taken place since a previous study undertaken two years earlier when these towns had lost their last bank branch (Beal and Ralston, 1998). The remainder of this paper is in five parts. First, it reviews the background to the major issue concerning the Hawker Inquiry, the closure of bank branches in rural communities, and second, briefly discusses some alternative face-to-face delivery methods. Third, the paper reports on the findings of the survey, including the use of different service providers for savings and investment, transaction services and loans, and the impact of service provision on cash withdrawal and on the shopping habits of residents. This section also reports on respondents' overall satisfaction with the convenience, range and cost of financial services. Fourth, policy implications of the changing nature of financial services provision are discussed and the final section concludes.

Keywordsbanks; financial services; rural communities; bank closures
ANZSRC Field of Research 2020380118. Urban and regional economics
441003. Rural sociology
350204. Financial institutions (incl. banking)
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsFaculty of Business
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q061v/rural-communities-adjusting-to-a-future-without-bank-branches

  • 601
    total views
  • 6
    total downloads
  • 2
    views this month
  • 0
    downloads this month

Export as

Related outputs

Access to the payments system for non-bank players
Ralston, Deborah. 1998. "Access to the payments system for non-bank players." Forsyth, J., Smyth, R. and White, M. (ed.) 8th Melbourne Money and Finance Conference. Melbourne, Australia 1998 Sydney, Australia. John Wiley & Sons.
A travel cost analysis of the value of Carnarvon Gorge National Park for recreational use: reprise
Beal, Diana. 1998. "A travel cost analysis of the value of Carnarvon Gorge National Park for recreational use: reprise." The Australian Journal of Agricultural and Resource Economics. 42 (3), pp. 267-268. https://doi.org/10.1111/1467-8489.00051
Introducing corporate finance
Beal, Diana and Goyen, Michelle. 2005. Introducing corporate finance. Brisbane, Australia. John Wiley & Sons.
A travel cost analysis of the value of Carnarvon Gorge National Park for recreational use
Beal, Diana. 1995. "A travel cost analysis of the value of Carnarvon Gorge National Park for recreational use ." Review of Marketing and Agricultural Economics. 63 (2), pp. 292-303.
Accounting: business reporting for decision making
Birt, Jacqueline, Chalmers, Keryn, Beal, Diana, Brooks, Albie, Byrne, Suzanne and Oliver, Judy. 2008. Accounting: business reporting for decision making. Brisbane, Australia. John Wiley & Sons.
Which consumer debtors decide to enter a Part IX agreement?
Beal, Diana, Delpachitra, Sarath, Mason, Rosalind and Troedson, David. 2004. "Which consumer debtors decide to enter a Part IX agreement?" Australian Business Law Review. 32 (1), pp. 7-16.
Putting your money where your mouth is: a profile of ethical investors
Beal, Diana and Goyen, Michelle. 1998. "Putting your money where your mouth is: a profile of ethical investors." Financial Services Review. 7 (2), pp. 129-143.
Are ethical investors real?
Beal, Diana and Goyen, Michelle. 1998. "Are ethical investors real?" Bruce, Brian R. (ed.) The investment research guide to socially responsible investing. Plano, Texas. Colloquium on Socially Responsible Investing, Center for Investment Research.
Process benchmarking: an application to lending products
Delpachitra, Sarath and Beal, Diana. 2002. "Process benchmarking: an application to lending products." Benchmarking: an international journal. 9 (4), pp. 409-420. https://doi.org/10.1108/14635770210442725
Consumer bankruptcies: causes and implications for the credit industry
Kumar, Jaynendra, Mason, Rosalind and Ralston, Deborah. 1998. "Consumer bankruptcies: causes and implications for the credit industry." Economic Papers: a journal of applied economics and policy. 17 (3), pp. 18-27.
Factors influencing planning for retirement
Delpachitra, Sarath and Beal, Diana. 2002. "Factors influencing planning for retirement." Economic Papers: a journal of applied economics and policy. 21 (3), pp. 1-13.
Financial literacy among Australian university students
Beal, Diana and Delpachitra, Sarath. 2003. "Financial literacy among Australian university students." Economic Papers: a journal of applied economics and policy. 22 (1), pp. 65-78.
Seasonality in the Asia Pacific stock markets
Yakob, Noor Azuddin, Beal, Diana and Delpachitra, Sarath. 2005. "Seasonality in the Asia Pacific stock markets." The Journal of Asset Management. 6 (4), pp. 298-318.
Risk-return relationship from the Asia Pacific perspective
Yakob, Noor Azuddin, Beal, Diana and Delpachitra, Sarath. 2005. "Risk-return relationship from the Asia Pacific perspective." Daly, Kevin (ed.) 3rd Financial Markets Asia-Pacific Conference. Sydney, Australia 26 - 27 May 2005 Sydney, Australia.
Banking in the bush (1993-2003): a decade of change
Beal, Diana and Delpachitra, Sarath. 2005. "Banking in the bush (1993-2003): a decade of change." Economic Papers: a journal of applied economics and policy. 24 (1), pp. 61-74.
Why do we invest ethically?
Beal, Diana, Goyen, Michelle and Phillips, Peter J.. 2005. "Why do we invest ethically?" The Journal of Investing. 14 (3), pp. 66-77.
Disclosure, hidden charges and indexed pensions
Beal, Diana, Delpachitra, Sarath and Grundy, Bruce. 2005. "Disclosure, hidden charges and indexed pensions." Agenda: a journal of policy analysis and reform. 12 (1), pp. 33-46.