Libraries and knowledge management: an industry case study of Web 2.0 implementation

Paper

Matthews, K. and Cronan, D.. 2010. "Libraries and knowledge management: an industry case study of Web 2.0 implementation." 2010 Australian Library and information Association Conference (ALIA 2010). Brisbane, Australia 01 - 03 Sep 2010 Canberra, Australia.
Paper/Presentation Title

Libraries and knowledge management: an industry case study of Web 2.0 implementation

Presentation TypePaper
AuthorsMatthews, K. (Author) and Cronan, D. (Author)
Journal or Proceedings TitleProceedings of the Australian Library and Information Association Conference (ALIA 2010)
Number of Pages8
Year2010
Place of PublicationCanberra, Australia
Conference/Event2010 Australian Library and information Association Conference (ALIA 2010)
Event Details
2010 Australian Library and information Association Conference (ALIA 2010)
Event Date
01 to end of 03 Sep 2010
Event Location
Brisbane, Australia
Abstract

This paper presents a case study of recent knowledge management capability developments at the Cerebral Palsy League (CPL). The CPL Strategic Plan 2009/2010 determined that the CPL Library Service and Knowledge Development would apply best practice knowledge management (KM), and the
resulting actions are presented in two sections. Firstly, to provide a frame for structured conceptualisation and discussion of KM capability development, a literature review supports the construction of the CIS-US KM architecture. Secondly, the paper presents a discussion on KM implementation progress, including an outline of the CPL business, and progress made on the resulting KM strategies CPL Library developed.
Overall, this case study applies the CIS-US KM architecture to frame the implementation of web 2.0 technologies for CPL information literacy and strategic advantage. This systemic case study perspective thus adds to contemporary KM capability development discussion and literature.

Keywordsknowledge management; strategic planning; conceptualising; Web 2.0
ANZSRC Field of Research 2020461008. Organisation of information and knowledge resources
460911. Inter-organisational, extra-organisational and global information systems
460905. Information systems development methodologies and practice
Byline AffiliationsFaculty of Education
Cerebral Palsy League, Australia
Institution of OriginUniversity of Southern Queensland
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