Constructing capacity through knowledge management practice: a research team case study

Edited book (chapter)


Matthews, Karl J.. 2012. "Constructing capacity through knowledge management practice: a research team case study." Danaher, Patrick Alan, De George-Walker, Linda, Henderson, Robyn, Matthews, Karl J., Midgley, Warren, Noble, Karen, Tyler, Mark A. and Arden, Catherine H. (ed.) Constructing capacities: building capabilities through learning and engagement. Newcastle upon Tyne, United Kingdom. Cambridge Scholars Publishing. pp. 200-217
Chapter Title

Constructing capacity through knowledge management practice: a research team case study

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID1417
Book TitleConstructing capacities: building capabilities through learning and engagement
Authors
AuthorMatthews, Karl J.
EditorsDanaher, Patrick Alan, De George-Walker, Linda, Henderson, Robyn, Matthews, Karl J., Midgley, Warren, Noble, Karen, Tyler, Mark A. and Arden, Catherine H.
Page Range200-217
Number of Pages18
Year2012
PublisherCambridge Scholars Publishing
Place of PublicationNewcastle upon Tyne, United Kingdom
ISBN144384179X
Web Address (URL)http://www.c-s-p.org/flyers/Constructing-Capacities--Building-Capabilities-through-Learning-and-Engagement1-4438-4179-X.htm
Abstract

This chapter provides one perspective on how a research team constructs capacity through knowledge management practices, and supports the observation that individual differences in practice do exist. This research suggests that a diversity of knowledge management practices could benefit the construction of capacity in individuals, teams and organisations.

A synthesis of the literature is used to develop the CISUS knowledge management architecture (Matthews, 2010) to account for the Create, Improve, Store, Use and Share processes that comprise knowledge management practice. This CISUS knowledge management architecture provides a conceptual and theoretical foundation to inform a case study research project into one research team’s knowledge management practices, and to explore how this research team constructs capacity in knowledge management. An outline of the case study research methodology is provided, followed by an overview of preliminary results with reference to the CISUS architecture.

Analysis of the case study research results reveals that each member of the research team employs slightly different CISUS knowledge management practices, yet all of the approaches were effective for both the individual and the team. The conclusion drawn from this is that knowledge management practice is an individual, personal capacity, and that what works for one individual may be counter-productive for another. It is suggested that further research be undertaken to understand influences on this practice diversity, including researching the influence that individual personality preferences may have on knowledge management practice.

Keywordsknowledge management, architecture, practice, research
ANZSRC Field of Research 2020350302. Business information management (incl. records, knowledge and intelligence)
Public Notes

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Byline AffiliationsFaculty of Education
Central Queensland University
Griffith University
Institution of OriginUniversity of Southern Queensland
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