Financial planning value proposition: Laying the groundwork based on clients’ perspective

Paper

Santacruz, Lujer and Brimble, Mark. 2014. "Financial planning value proposition: Laying the groundwork based on clients’ perspective." 3rd Annual Personal Finance and Investment Symposium. Adelaide, South Australia 11 Nov 2015
Paper/Presentation Title

Financial planning value proposition: Laying the groundwork based on clients’ perspective

Presentation TypePaper
AuthorsSantacruz, Lujer (Author) and Brimble, Mark (Author)
Year2014
Conference/Event3rd Annual Personal Finance and Investment Symposium
Event Details
3rd Annual Personal Finance and Investment Symposium
Event Date
11 Nov 2015
Event Location
Adelaide, South Australia
Abstract

The research lays some groundwork for developing value propositions for personal financial planning services. The research utilises qualitative and quantitative research methods in two phases. The first phase involves a review of the current research and commentary on this topic and semi-structured interviews with financial planning clients to develop a series of questions that will be used in a survey in phase two. The survey is administered among personal financial planning advisers and clients across Australia. The interviews and the survey identify the current state of personal financial planning value propositions as well as the key success factors in successful adviser-client relationships throughout the various stages of the relationship. The outcomes of this research will make an important contribution to the academic literature and serve as an aid in the development of strong value propositions for financial planning practices and policy makers.

Keywordsfinancial planning, value proposition
ANZSRC Field of Research 2020350299. Banking, finance and investment not elsewhere classified
Public Notes

The version submitted is a research-in-progress at the time of the conference.

Byline AffiliationsSchool of Commerce
Griffith University
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q2xw7/financial-planning-value-proposition-laying-the-groundwork-based-on-clients-perspective

Log in to edit
  • 1706
    total views
  • 8
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

Asset class return connectedness during the last two global shocks GFC and Covid
Santacruz, Lujer. 2021. "Asset class return connectedness during the last two global shocks GFC and Covid." 2021 Financial Planning Academics Forum. Brisbane, Australia 26 Nov 2021
Toward a practical measure of firm risk-taking: revisiting Bowman’s paradox
Santacruz, Lujer. 2018. "Toward a practical measure of firm risk-taking: revisiting Bowman’s paradox ." 31st Australasian Finance and Banking Conference. Sydney, Australia 13 - 15 Dec 2018 Sydney, Australia.
Wealth management and financial advisory services in the Asia-Pacific region
Santacruz, Lujer. 2017. "Wealth management and financial advisory services in the Asia-Pacific region." 8th Global Business and Finance Research Conference. Taipei, Taiwan 26 - 28 Oct 2017
Measures of firm risk-taking: revisiting Bowman’s paradox
Santacruz, Lujer. 2020. "Measures of firm risk-taking: revisiting Bowman’s paradox." Managerial Finance. 46 (3), pp. 421-434. https://doi.org/10.1108/MF-09-2019-0466
Wealth management and financial advisory services in the Asia-Pacific region
Santacruz, Lujer. 2018. "Wealth management and financial advisory services in the Asia-Pacific region." The Journal of Wealth Management. 21 (3), pp. 95-115. https://doi.org/10.3905/jwm.2018.1.066
Asset allocation: analysis of theory and practice in the Australian investment management industry
Santacruz, Lujer. 2014. "Asset allocation: analysis of theory and practice in the Australian investment management industry." 27th Australasian Finance and Banking Conference (AFBC 2014). Sydney, Australia 16 - 18 Dec 2014 Sydney, Australia.
Dealer group or financial planning group? A brief technical note
Santacruz, Lujer. 2011. "Dealer group or financial planning group? A brief technical note." Australasian Accounting Business and Finance Journal. 5 (2), pp. 127-134.
Tax literacy of Australian small businesses
Freudenberg, Brett, Chardon, Toni, Brimble, Mark and Belle Isle, Melissa. 2017. "Tax literacy of Australian small businesses." Journal of Australian Taxation. 18 (2), pp. 21-61.
Dealer group or financial planning group?
Santacruz, Lujer. 2011. "Dealer group or financial planning group?" Financial Planning. 23 (10), pp. 42-45.
Tax and superannuation literacy: Australian and New Zealand perspectives [Part 2]
Chardon, Toni, Brimble, Mark and Freudenberg, Brett. 2017. "Tax and superannuation literacy: Australian and New Zealand perspectives [Part 2]." Taxation Today.
Tax and superannuation literacy: Australian and New Zealand perspectives [Part 1]
Chardon, Toni, Brimble, Mark and Freudenberg, Brett. 2017. "Tax and superannuation literacy: Australian and New Zealand perspectives [Part 1]." Taxation Today.
Strategic asset allocation and portfolio performance
Santacruz, Lujer. 2012. "Strategic asset allocation and portfolio performance." 18th International Business Research Conference. Las Vegas, NV. United States 28 - 30 Oct 2012 Australia.
Corporate risk returns and economic outlook, Australian data
Santacruz, Lujer. 2016. "Corporate risk returns and economic outlook, Australian data." 29th Australasian Finance and Banking Conference (AFBC 2016). Sydney, Australia 14 - 16 Dec 2016 Sydney, Australia.
Are Australians under or over confident when it comes to tax literacy, and why does it matter?
Chardon, Toni, Freudenberg, Brett and Brimble, Mark. 2016. "Are Australians under or over confident when it comes to tax literacy, and why does it matter?" eJournal of Tax Research. 14 (3), pp. 650-682.
Tax and superannuation literacy: Australian and New Zealand perspectives
Chardon, Toni, Brimble, Mark and Freudenberg, Brett. 2016. "Tax and superannuation literacy: Australian and New Zealand perspectives." New Zealand Journal of Taxation Law and Policy. 22, pp. 327-345.
Asset allocation theory and practice in Australian investment management: reasons for the dichotomy
Santacruz, Lujer. 2016. "Asset allocation theory and practice in Australian investment management: reasons for the dichotomy." The Journal of Wealth Management. 19 (3), pp. 31-48. https://doi.org/10.3905/jwm.2016.19.3.031
Asset allocation theory and practice in Australian investment management
Santacruz, Lujer. 2016. "Asset allocation theory and practice in Australian investment management." The Journal of Wealth Management. 19 (2), pp. 47-67.
Asset allocation: analysis of theory and practice in the Australian investment management industry
Santacruz, Lujer. 2015. Asset allocation: analysis of theory and practice in the Australian investment management industry. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
Tax literacy in Australia: not knowing your deduction from your offset
Chardon, Toni, Freudenberg, Brett and Brimble, Mark. 2016. "Tax literacy in Australia: not knowing your deduction from your offset." Australian Tax Forum: a journal of taxation policy, law and reform. 31 (2), pp. 321-362.
What do academics think of asset allocation theory?
Santacruz, Lujer. 2014. "What do academics think of asset allocation theory?" Bhuiyan, Md. Mahbubul Hoque (ed.) World Business, Finance and Management Conference (WBFM 2014): Research for Progress. Auckland, New Zealand 08 - 09 Dec 2014 Melbourne, Australia.
The importance of strategic asset allocation
Santacruz, Lujer. 2013. "The importance of strategic asset allocation." Journal of Business and Economics. 4 (3), pp. 242-247.
Investor risk tolerance and general economic mood
Santacruz, Lujer. 2008. "Investor risk tolerance and general economic mood." Hoque, Mohammad Ziaul (ed.) 9th International Business Research Conference. Melbourne, Australia 24 - 26 Nov 2008 Melbourne, Australia.
Dealer group or financial planning group? A case for changing the industry terminology
Santacruz, Lujer. 2010. "Dealer group or financial planning group? A case for changing the industry terminology." Jahan, Nuha (ed.) 13th International Business Research Conference. Melbourne, Australia 22 - 24 Nov 2010 Melbourne, Australia.
Personal financial planning in Australia: an industry analysis
Santacruz, Lujer and Lukashenok, Aleksej. 2009. "Personal financial planning in Australia: an industry analysis." Benson, Karen and Ding, David (ed.) AsianFA 2009: Asian Finance Association International Conference. Brisbane, Australia 30 Jun - 03 Jul 2009 Brisbane, Australia.
Effect of general economic mood on investor risk tolerance - implications for financial planning
Santacruz, Lujer. 2009. "Effect of general economic mood on investor risk tolerance - implications for financial planning." JASSA. 2009 (1), pp. 35-42.
Are benchmark asset allocations for Australian private investors optimal?
Santacruz, Lujer and Phillips, Peter J.. 2009. "Are benchmark asset allocations for Australian private investors optimal?" The Journal of Wealth Management. 12 (2), pp. 60-70. https://doi.org/10.3905/JWM.2009.12.2.060
Optimality of financial planning clients' strategic asset allocation
Santacruz, Lujer and Phillips, Peter J.. 2007. "Optimality of financial planning clients' strategic asset allocation." Moshirian, Fariborz (ed.) 20th Annual Australasian Finance and Banking Conference (AFBC 2007). Sydney, Australia 12 - 14 Dec 2007 Sydney, Australia.
Direct share ownership as a diffusion phenomenon
Santacruz, Lujer. 2007. "Direct share ownership as a diffusion phenomenon." Hoque, Mohammad Ziaul (ed.) 7th International Business Research Conference. Sydney, Australia 03 - 06 Dec 2007 Melbourne, Australia.