A model to explain information seeking behaviour by individuals in the response phase of a disaster

Article


Ryan, Barbara. 2018. "A model to explain information seeking behaviour by individuals in the response phase of a disaster." Library and Information Science Research. 40 (2), pp. 73-85. https://doi.org/10.1016/j.lisr.2018.05.001
Article Title

A model to explain information seeking behaviour by individuals in the response phase of a disaster

ERA Journal ID39757
Article CategoryArticle
Authors
AuthorRyan, Barbara
Journal TitleLibrary and Information Science Research
Journal Citation40 (2), pp. 73-85
Number of Pages13
Year2018
Place of PublicationUnited Kingdom
ISSN0740-8188
1873-1848
Digital Object Identifier (DOI)https://doi.org/10.1016/j.lisr.2018.05.001
Web Address (URL)https://www.sciencedirect.com/science/article/pii/S0740818817301044
Abstract

This Australian study establishes a model that provides a foundation for communication channels and tools selection by agencies in the post-warning response phase of a disaster. The model, developed from disaster and information seeking literature, attempts to predict information source and channel selection by people after their community has received a warning for a disaster. It provides the coding framework for analysis of 51 semi-structured interviews with disaster-affected Australians. The interviews tested the model for accommodation of channels and sources that people chose, found most useful, and used most in bushfire, slow flood, flash flood, and cyclone situations. The order of initial sources was investigated and preliminary information seeking pathways established across disaster types. The disaster information seeking model supports this investigation of information seeking behaviour, though improvements are suggested. The resulting model could guide agency response communication for different disaster types.

Keywordsflood, bushfire, wildfire, cyclone, disaster, information-seeking, information seeking
ANZSRC Field of Research 2020470199. Communication and media studies not elsewhere classified
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Byline AffiliationsSchool of Arts and Communication
Institution of OriginUniversity of Southern Queensland
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