A positive approach to change: the role of appreciative inquiry in library and information organisations

Article


Kelly, Tricia. 2010. "A positive approach to change: the role of appreciative inquiry in library and information organisations." Australian Academic and Research Libraries. 41 (3), pp. 163-177. https://doi.org/10.1080/00048623.2010.10721461
Article Title

A positive approach to change: the role of appreciative inquiry in library and information organisations

ERA Journal ID10637
Article CategoryArticle
Authors
AuthorKelly, Tricia
Journal TitleAustralian Academic and Research Libraries
Journal Citation41 (3), pp. 163-177
Number of Pages15
Year2010
PublisherRoutledge
Place of PublicationUnited Kingdom
ISSN0004-8623
1839-471X
Digital Object Identifier (DOI)https://doi.org/10.1080/00048623.2010.10721461
Web Address (URL)http://www.alia.org.au/sites/default/files/documents/Publishing/AARL/2010-AARL/AARL.V41.03.2010.pdf
Abstract

Library and information management (LIM) organisations are on an almost continual path of change driven by changes in technology, service models, staffing structures, and financial allocations. The way in which LIM organisations approach change varies, as does the success rate of change management procedures undertaken. One particular approach to change management is Appreciative Inquiry (AI). AI has been gaining in popularity since its inception over two decades ago. This technique seeks to identify what works with individuals, teams, or whole organisations and then build on those elements, a digression from the common approach of looking for a problem that needs to be fixed. This paper explores the AI technique and its potential for application by LIM organisations.

Keywordschange management, libraries, library, appreciative inquiry
ANZSRC Field of Research 2020461099. Library and information studies not elsewhere classified
350711. Organisational planning and management
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Byline AffiliationsCommonwealth Scientific and Industrial Research Organisation (CSIRO), Australia
Institution of OriginUniversity of Southern Queensland
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