Information systems evaluation and the search for success: lessons for LIS research

Article

Ferguson, Stuart, Hider, Philip and Kelly, Tricia. 2005. "Information systems evaluation and the search for success: lessons for LIS research." Australian Library Journal. 54 (3), pp. 245-256. https://doi.org/10.1080/00049670.2005.10721762
Article Title

Information systems evaluation and the search for success: lessons for LIS research

ERA Journal ID10638
Article CategoryArticle
AuthorsFerguson, Stuart (Author), Hider, Philip (Author) and Kelly, Tricia (Author)
Journal TitleAustralian Library Journal
Journal Citation54 (3), pp. 245-256
Number of Pages12
Year2005
Place of PublicationUnited Kingdom
ISSN0004-9670
Digital Object Identifier (DOI)https://doi.org/10.1080/00049670.2005.10721762
Web Address (URL)https://www.tandfonline.com/doi/pdf/10.1080/00049670.2005.10721762
Abstract

Libraries and other information agencies have highly developed systems, skills, and techniques for delivering information to users. There is, nevertheless, a need to improve the delivery systems and discusses the means by which web-based systems in particular can be evaluated. The authors review systems evaluation in recent LIS literature and identify some of the common measures and methodologies employed.

Keywordsinformation systems, LIS, library, libraries, user satisfaction, system success
ANZSRC Field of Research 2020461099. Library and information studies not elsewhere classified
460905. Information systems development methodologies and practice
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Byline AffiliationsCharles Sturt University
Commonwealth Scientific and Industrial Research Organisation (CSIRO), Australia
Institution of OriginUniversity of Southern Queensland
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