Investigating the Emotional Response to COVID-19 News on Twitter: A Topic Modeling and Emotion Classification Approach

Article


Oliveira, Francisco Braulio, Haque, Amanul, Mougouei, Davoud, Evans, Simon, Sichman, Jaime Simao and Singh, Munindar P.. 2022. "Investigating the Emotional Response to COVID-19 News on Twitter: A Topic Modeling and Emotion Classification Approach." IEEE Access. 10, pp. 16883-16897. https://doi.org/10.1109/ACCESS.2022.3150329
Article Title

Investigating the Emotional Response to COVID-19 News on Twitter: A Topic Modeling and Emotion Classification Approach

ERA Journal ID210567
Article CategoryArticle
AuthorsOliveira, Francisco Braulio (Author), Haque, Amanul (Author), Mougouei, Davoud (Author), Evans, Simon (Author), Sichman, Jaime Simao (Author) and Singh, Munindar P. (Author)
Journal TitleIEEE Access
Journal Citation10, pp. 16883-16897
Number of Pages15
Year2022
PublisherIEEE (Institute of Electrical and Electronics Engineers)
Place of PublicationUnited States
ISSN2169-3536
Digital Object Identifier (DOI)https://doi.org/10.1109/ACCESS.2022.3150329
Web Address (URL)https://ieeexplore.ieee.org/document/9709267
Abstract

Media has played an important role in public information on COVID-19. But distressing news, e.g., COVID-19 death tolls, may trigger negative emotions in public, discouraging them from following the news, which, in turn, can limit the effectiveness of the media. To understand people’s emotional response to the COVID-19 news, we have investigated the prevalence of basic human emotions in around 19 million user responses to 1.7 million COVID-19 news posts on Twitter from (English-speaking) media across 12 countries from January 2020 to April 2021. We have used Latent Dirichlet Allocation (LDA) to identify news themes on Twitter. Also, the Robustly Optimized BERT Pretraining Approach (RoBERTa) model was used to identify emotions in the tweets. Our analysis of the Twitter data revealed that anger was the most prevalent emotion in user responses to the news coverage of COVID-19. That was followed by sadness, optimism, and joy, steadily over the period of the study. The prevalence of anger (in user responses) was higher for the news about authorities and politics while optimism and joy were more prevalent for the news about vaccination and educational impacts of COVID-19 respectively. The prevalence of sadness in user responses, however, was the highest for the news about COVID-19 cases and deaths and the impacts on the families, mental health, jails, and nursing homes. We also observed a higher level of anger in the user responses to the (COVID-19) news posted by the USA media accounts (e.g., CNN Politics, Fox News, MSNBC). Optimism, on the other hand, was found to be the highest for Filipino media accounts.

KeywordsBlogs; COVID-19; COVID-19; Emotion; Emotion recognition; Emotional responses; Media; Media; News; NLP; Pandemics; RoBERTa Model; Social networking (online); Topic Modeling; Twitter
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020460502. Data mining and knowledge discovery
461103. Deep learning
Byline AffiliationsSao Paulo State University, Brazil
North Carolina State University, United States
School of Mathematics, Physics and Computing
University of Surrey, United Kingdom
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q7198/investigating-the-emotional-response-to-covid-19-news-on-twitter-a-topic-modeling-and-emotion-classification-approach

  • 69
    total views
  • 75
    total downloads
  • 1
    views this month
  • 0
    downloads this month

Export as

Related outputs

Dependency-aware software requirements selection using fuzzy graphs and integer programming
Mougouei, Davoud and Powers, David M.W.. 2021. "Dependency-aware software requirements selection using fuzzy graphs and integer programming." Expert Systems with Applications. 167, pp. 1-23. https://doi.org/10.1016/j.eswa.2020.113748
Dependency-aware release planning for software projects using fuzzy graphs and integer programming
Mougouei, Davoud and Powers, David M. W.. 2019. "Dependency-aware release planning for software projects using fuzzy graphs and integer programming." Journal of Intelligent and Fuzzy Systems. 37 (3), pp. 3693-3707. https://doi.org/10.3233/JIFS-182810
A fuzzy framework for prioritization and partial selection of security requirements in software projects
Mougouei, Davoud, Powers, David M.W. and Mougouei, Elahe. 2019. "A fuzzy framework for prioritization and partial selection of security requirements in software projects." Journal of Intelligent and Fuzzy Systems. 37 (2), pp. 2671-2686. https://doi.org/10.3233/JIFS-182907
Dependency-aware software release planning through mining user preferences
Mougouei, Davoud and Powers, David M. W.. 2020. "Dependency-aware software release planning through mining user preferences." Soft Computing. 24 (15), pp. 11673-11693. https://doi.org/10.1007/s00500-019-04630-y
A model-driven approach to reengineering processes in cloud computing
Fahmideh, Mahdi, Grundy, John, Beydoun, Ghassan, Zowghi, Didar, Susilo, Willy and Mougouei, Davoud. 2022. "A model-driven approach to reengineering processes in cloud computing." Information and Software Technology. 144, pp. 1-18. https://doi.org/10.1016/j.infsof.2021.106795
Understanding the emotional response to COVID-19 information in news and social media: A mental health perspective
Jones, Rosalind, Mougouei, Davoud and Evans, Simon L.. 2021. "Understanding the emotional response to COVID-19 information in news and social media: A mental health perspective." Human Behavior and Emerging Technologies. 3 (5), pp. 832-842. https://doi.org/10.1002/hbe2.304
An integer linear programming model for binary knapsack problem with dependent item values
Mougouei, Davoud, Powers, David M.W. and Moeini, Ashgar. 2017. "An integer linear programming model for binary knapsack problem with dependent item values." Peng, Wei, Alahakoon, Damminda and Li, Xiaodong (ed.) 30th Australasian Joint Conference on Artificial Intelligence (AI 2017). Melbourne, Australia 19 - 20 Aug 2017 Switzerland. https://doi.org/10.1007/978-3-319-63004-5_12
Operationalizing human values in software: A research roadmap
Mougouei, Davoud, Perera, Harsha, Hussain, Waqar, Shams, Rifat and Whittle, Jon. 2018. "Operationalizing human values in software: A research roadmap." Leavens, Gary T., Garcia, Alessandro and Pasareanu, Corina S. (ed.) 26th ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (ESEC/FSE 2018). Lake Buena Vista, United States 04 - 09 Nov 2018 United States. https://doi.org/10.1145/3236024.3264843
Integrating Social Values into Software Design Patterns
Hussain, Waqar, Mougouei, Davoud and Whittle, Jon. 2018. "Integrating Social Values into Software Design Patterns." 2018 ACM/IEEE International Workshop on Software Fairness: Fairware (ACM 2018). Gothenburg, Sweden 29 May 2018 United States. https://doi.org/10.1145/3194770.3194777
Modeling and Selection of Interdependent Software Requirements Using Fuzzy Graphs
Mougouei, Davoud and Powers, David M. W.. 2017. "Modeling and Selection of Interdependent Software Requirements Using Fuzzy Graphs." International Journal of Fuzzy Systems. 19 (6), pp. 1812-1828. https://doi.org/10.1007/s40815-017-0364-4
Towards Integrating Human Values into Software: Mapping Principles and Rights of GDPR to Values
Perera, Harsha, Hussain, Waqar, Mougouei, Davoud, Shams, Rifat Ara, Nurwidyantoro, Arif and Whittle, Jon. 2019. "Towards Integrating Human Values into Software: Mapping Principles and Rights of GDPR to Values." Damian, Daniela, Perini, Anna and Lee, Seok-Won (ed.) IEEE 27th International Requirements Engineering Conference (RE 2019). Jeju Island, Korea United States. https://doi.org/10.1109/RE.2019.00053
Engineering human values in software through value programming
Mougouei, Davoud. 2020. "Engineering human values in software through value programming." 42nd IEEE/ACM International Conference on Software Engineering Workshops (ICSEW 2020). Seoul, South Korea 27 Jun - 19 Jul 2020 United States. https://doi.org/10.1145/3387940.3392242
A study on the prevalence of human values in software engineering publications, 2015 - 2018
Perera, Harsha, Hussain, Waqar, Whittle, Jon, Nurwidyantoro, Arif, Mougouei, David, Shams, Rifat Ara and Oliver, Gillian. 2020. "A study on the prevalence of human values in software engineering publications, 2015 - 2018." 42nd IEEE/ACM International Conference on Software Engineering Workshops (ICSEW 2020). Seoul, South Korea 27 Jun - 19 Jul 2020 United States. https://doi.org/10.1145/3377811.3380393
A fuzzy-based requirement selection method for considering value dependencies in software release planning
Mougouei, Davoud, Ghose, Aditya, Dam, Hoa, Fahmideh, Mahdi and Powers, David. 2021. "A fuzzy-based requirement selection method for considering value dependencies in software release planning." 30th IEEE International Conference on Fuzzy Systems (FUZZ-IEEE 2021). Luxembourg 11 - 14 Jul 2021 United States. https://doi.org/10.1109/FUZZ45933.2021.9494422
Partial Selection of Software Requirements: A Fuzzy Method
Mougouei, Davoud, Mougouei, Elahe and Powers, David M. W.. 2021. "Partial Selection of Software Requirements: A Fuzzy Method." International Journal of Fuzzy Systems. 23 (7), pp. 2067-2079. https://doi.org/10.1007/s40815-021-01093-y
Dependency-Aware Software Release Planning
Mougouei, Davoud, Powers, David M. W. and Moeini, Asghar. 2017. "Dependency-Aware Software Release Planning." 39th IEEE/ACM International Conference on Software Engineering Companion (ICSE-C 2017). Buenos Aires, Argentina 20 - 28 May 2017 United States. IEEE (Institute of Electrical and Electronics Engineers). pp. 198-200 https://doi.org/10.1109/ICSE-C.2017.74
Factoring Requirement Dependencies in Software Requirement Selection using Graphs and Integer Programming
Mougouei, Davoud. 2016. "Factoring Requirement Dependencies in Software Requirement Selection using Graphs and Integer Programming." 31st IEEE/ACM International Conference on Automated Software Engineering (ASE 2016). Singapore 03 - 07 Sep 2016 United States. IEEE (Institute of Electrical and Electronics Engineers). pp. 884-887 https://doi.org/10.1145/2970276.2975936
Partial selection of agile software requirements
Mougouei, Davoud, Shen, Haifeng and Babar, Muhammad Ali. 2015. "Partial selection of agile software requirements." International Journal of Software Engineering and Its Applications. 9 (1), pp. 113-126. https://doi.org/10.14257/ijseia.2015.9.1.10
Visibility Requirements Engineering for Commercial Websites
Mougouei, Davoud and Yeung, Man Kwan. 2014. "Visibility Requirements Engineering for Commercial Websites." International Journal of Software Engineering and Its Applications. 8 (8), pp. 11-18. https://doi.org/10.14257/ijseia.2014.8.8,02
A Fuzzy-Based Technique for Describing Security Requirements of Intrusion Tolerant Systems
Mougouei, Davoud and Ab. Rahman, Wan Nurhayati Wan. 2013. "A Fuzzy-Based Technique for Describing Security Requirements of Intrusion Tolerant Systems." International Journal of Software Engineering and Its Applications. 7 (2), pp. 99-112.
Goal-Based Requirement Engineering for Fault Tolerant Security-Critical Systems
Mougouei, Davoud. 2013. "Goal-Based Requirement Engineering for Fault Tolerant Security-Critical Systems." International Journal of Software Engineering and Its Applications. 7 (5), pp. 1-14. https://doi.org/10.14257/ijseia.2013.7.5.01
Evaluating Fault Tolerance in Security Requirements of Web Services
Mougouei, Davoud, Ab. Rahman, Wan Nurhayati Wan and Almasi, Mohammad Moein. 2012. "Evaluating Fault Tolerance in Security Requirements of Web Services." 2012 International Conference on Cyber Security, Cyber Warfare and Digital Forensic (CyberSec 2012). Kuala Lumpur, Malaysia 26 - 28 Jun 2012 United States. IEEE (Institute of Electrical and Electronics Engineers). pp. 111-116 https://doi.org/10.1109/CyberSec.2012.6246125
A Goal-Based Modeling Approach to Develop Security Requirements of Fault Tolerant Security-Critical Systems
Mougouei, Davoud, Moghtadaei, Mohammad and Moradmand, Somayeh. 2012. "A Goal-Based Modeling Approach to Develop Security Requirements of Fault Tolerant Security-Critical Systems." 2012 International Conference on Computer and Communication Engineering (ICCCE 2012). Kuala Lumpur, Malaysia 03 - 05 Jul 2012 United States. IEEE (Institute of Electrical and Electronics Engineers). pp. 200-205 https://doi.org/10.1109/ICCCE.2012.6271180