Insights from the coalface: barriers to accessing medicines and pharmacy services for resettled refugees from Africa
Article
Bellamy, Kim, Ostini, Remo, Martini, Nataly and Kairuz, Therese. 2019. "Insights from the coalface: barriers to accessing medicines and pharmacy services for resettled refugees from Africa." Australian Journal of Primary Health. 25 (2), pp. 118-124. https://doi.org/10.1071/PY18092
| Article Title | Insights from the coalface: barriers to accessing medicines and pharmacy services for resettled refugees from Africa |
|---|---|
| ERA Journal ID | 40235 |
| Article Category | Article |
| Authors | Bellamy, Kim, Ostini, Remo, Martini, Nataly and Kairuz, Therese |
| Journal Title | Australian Journal of Primary Health |
| Journal Citation | 25 (2), pp. 118-124 |
| Number of Pages | 7 |
| Year | 2019 |
| Place of Publication | Australia |
| ISSN | 1324-2296 |
| 1448-7527 | |
| 1836-7399 | |
| Digital Object Identifier (DOI) | https://doi.org/10.1071/PY18092 |
| Web Address (URL) | https://www.publish.csiro.au/py/py18092 |
| Abstract | Resettled refugees in Australia have been shown to exhibit a high prevalence of limited health literacy and are at greater risk of mismanaging their medication and not being able to access the healthcare services they need. The aim of the current study is to explore the barriers to accessing medicines and pharmacy services in Queensland, Australia, among resettled refugees from Africa; this research was conducted from the perspectives of healthcare professionals and people who help the refugees to resettle in their adopted country (resettlement workers). A 'generic qualitative' approach was used in this study. In-depth interviews were conducted among healthcare professionals (two GPs, nine pharmacists and three nurse practitioners) and resettlement workers. Participants were recruited via a purposive snowball sampling method in the cities of Brisbane and Townsville, Queensland, Australia. Twenty-four in-depth interviews were conducted; 14 with healthcare professionals. Three key themes emerged from the data: (1) Communication Barriers; (2) Navigating the Health System; and (3) Belief Systems and Culture. Perceptions of those 'at the coalface'-healthcare professionals and people who are responsible for assisting refugees to resettle in Australia-provide insight into the language and cultural challenges experienced by resettled refugees from Africa regarding access to the Australian health system, including medicines and pharmacy services. |
| Keywords | primary health care |
| Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
| Byline Affiliations | University of Queensland |
| University of Auckland, New Zealand | |
| University of Newcastle | |
| Library Services |
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