Addressing Barriers To Accessing Financial Advice: Identifying Benefits Through Process Improvements
PhD by Publication
Title | Addressing Barriers To Accessing Financial Advice: Identifying Benefits Through Process Improvements |
---|---|
Type | PhD by Publication |
Authors | Neilson, Ben |
Supervisor | |
1. First | Lujer Santacruz |
2. Second | A/Pr Abdul Hafeez-Baig |
Institution of Origin | University of Southern Queensland |
Qualification Name | Doctor of Professional Studies |
Number of Pages | 156 |
Year | 2024 |
Publisher | University of Southern Queensland |
Place of Publication | Australia |
Digital Object Identifier (DOI) | https://doi.org/10.26192/zqyq1 |
Abstract | Financial advice plays a critical role in enhancing financial literacy, resilience, and decision-making capabilities. However, increasing barriers to accessing financial advice in Australia pose significant challenges for consumers and sector professionals. This thesis identifies these barriers and offers actionable solutions to enhance accessibility in professional practice. The research findings specifically outline innovative methods to reduce the costs of accessing financial advice, as well as reducing the time required for its delivery, while improving accuracy and regulatory adherence. By addressing the gap in scholarly research on the Australian financial planning sector, the thesis contributes to a deeper understanding of operational challenges in financial advice delivery. Through a mixed-methods approach, including semi-structured interviews, quantitative analysis, and literature review, key barriers are identified, and their impact measured using tailored assessment tools. The findings provide valuable insights into the current state of financial services in Australia and offer practical strategies to reduce barriers, streamline processes, and improve efficiency, with significant implications for government policy and professional practice aimed at enhancing access to financial advice. |
Keywords | Financial Planning; Statement of Advice; Education; Artificial Intelligence |
Related Output | |
Has part | Progress towards Recognised Professional Status: The Australian Financial Planning Landscape in 2022 |
Has part | Artificial Intelligence Authoring Financial Recommendations: Comparative Australian Evidence |
Has part | Revising data collection methodology - evidence from the Australian financial sector |
Has part | Investigating the impact financial content structure has on consumer appreciation: An empirical study of Australian statement of advice documents |
Has part | Investigating the relationship between processes and profit: A work-based assessment of process used in Australian financial planning firms |
Has part | Identifying the properties and impact of education on misconduct: Evidence from Australian financial advisers |
Contains Sensitive Content | Does not contain sensitive content |
ANZSRC Field of Research 2020 | 3599. Other commerce, management, tourism and services |
Public Notes | File reproduced in accordance with the copyright policy of the publisher/author/creator. |
Byline Affiliations | School of Business |
https://research.usq.edu.au/item/zqyq1/addressing-barriers-to-accessing-financial-advice-identifying-benefits-through-process-improvements
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