The Impact of a Peer Support Program on the Social and Emotional Wellbeing of Postgraduate Health Students During COVID-19: A Qualitative Study

Article


Parmar, Jinal Shashin, Thapa, Poshan, Micheal, Sowbhagya, Dune, Tinashe, Lim, David, Alford, Stewart, Mistry, Sabuj Kanti and Arora, Amit. 2025. "The Impact of a Peer Support Program on the Social and Emotional Wellbeing of Postgraduate Health Students During COVID-19: A Qualitative Study." Education Sciences. 15 (3). https://doi.org/10.3390/educsci15030273
Article Title

The Impact of a Peer Support Program on the Social and Emotional Wellbeing of Postgraduate Health Students During COVID-19: A Qualitative Study

ERA Journal ID200411
Article CategoryArticle
AuthorsParmar, Jinal Shashin, Thapa, Poshan, Micheal, Sowbhagya, Dune, Tinashe, Lim, David, Alford, Stewart, Mistry, Sabuj Kanti and Arora, Amit
Journal TitleEducation Sciences
Journal Citation15 (3)
Number of Pages20
Year2025
PublisherMDPI AG
Place of PublicationSwitzerland
ISSN2227-7102
Digital Object Identifier (DOI)https://doi.org/10.3390/educsci15030273
Web Address (URL)https://www.mdpi.com/2227-7102/15/3/273
AbstractPeer support is a widely adopted strategy in higher education, facilitating student engagement in socially safe groups to enhance knowledge and social skills. While its benefits are recognized during in-person education, evidence supporting these benefits in an online format of study, especially among postgraduate health students, remains scarce. This study explored the impact of a peersupport program on the social and emotional well-being of postgraduate health students who were studying online during the COVID-19 pandemic. Peer support groups were implemented for a mixed group of local and international students enrolled in a postgraduate health subject delivered online in 2021 at Western Sydney University, Australia. Data were collected using four focus group discussions conducted via Zoom, transcribed verbatim, translated (as required), and analyzed through inductive thematic analysis. Three major themes were identified: (i) emotional well-being and social support; (ii) social interactions and forming friendships; and (iii) facilitators and barriers to engagement. This study highlights the positive impact of the peer support program in enhancing social and emotional well-being among post-graduate health students, with most being international students. Despite the challenges posed by online learning during COVID-19, students experienced significant social, emotional, and cultural benefits from participating in the peer support program.
KeywordsAustralia; peer support; student experience; social and emotional well-being; higher education; online studies; COVID-19 pandemic
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020390303. Higher education
Byline AffiliationsWestern Sydney University
Health Equity Across Lifespan Laboratory, Australia
McGill University, Canada
Charles Darwin University
University of Technology Sydney
Kaplan Australia, Australia
School of Health and Medical Sciences
University of New South Wales
Daffodil International University, Bangladesh
Sydney Local Health District and Sydney Dental Hospital, Australia
University of Sydney
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