Technology, restructuring and the changing role of office support staff
Paper
Maguire, Heather J.. 1996. "Technology, restructuring and the changing role of office support staff." Antonio, Nelson Santos and Steele, Henry (ed.) 2nd South China International Business Symposium: Managing International Business in the Twenty First Century. Macau, China 1996 Macau.
Paper/Presentation Title | Technology, restructuring and the changing role of office support staff |
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Presentation Type | Paper |
Authors | |
Author | Maguire, Heather J. |
Editors | Antonio, Nelson Santos and Steele, Henry |
Journal or Proceedings Title | Proceedings of the 2nd South China International Business Symposium |
Journal Citation | 2, pp. 995-1010 |
Number of Pages | 17 |
Year | 1996 |
Place of Publication | Macau |
Conference/Event | 2nd South China International Business Symposium: Managing International Business in the Twenty First Century |
Event Details | 2nd South China International Business Symposium: Managing International Business in the Twenty First Century Event Date 1996 Event Location Macau, China |
Abstract | Successful organisations are increasingly becoming those with the 'information advantage'. The increasing recognition of the link between information and success has brought about a new focus on employees who process information. This paper reports an international study of one such group of workers ie secretaries and suggests a number of reasons why, at a time when demand for efficient office support staff is increasing, the supply of this type of employee is decreasing. |
Keywords | secretarial work; information advantage; supply and demand |
ANZSRC Field of Research 2020 | 350302. Business information management (incl. records, knowledge and intelligence) |
359999. Other commerce, management, tourism and services not elsewhere classified | |
350709. Organisation and management theory | |
Public Notes | No evidence of copyright restrictions. |
Byline Affiliations | School of Management and Marketing |
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