Access without support is not opportunity...but stop singling them out!

Article


White, Christie. 2011. "Access without support is not opportunity...but stop singling them out!" Journal of the Australia and New Zealand Student Services Association.
Article Title

Access without support is not opportunity...but stop singling them out!

ERA Journal ID123114
Article CategoryArticle
Authors
AuthorWhite, Christie
Journal TitleJournal of the Australia and New Zealand Student Services Association
Number of Pages8
Year2011
Place of PublicationCanberra, Australia
ISSN0812-6569
1320-2480
Web Address (URL)http://www.adcet.edu.au/anzssa/View.aspx?id=7882
Abstract

There is renewed energy by universities in Australia to embark on a journey of social inclusion driven by the Federal Government’s widening participation agenda. Much research and attention is being given to access and outreach programs to raise the participation rates of students from low socioeconomic backgrounds (LSES) as well as learning and teaching initiatives to aid their success in higher education. While Student Services units in higher education are designed to build the personal resources of students, LSES students can bring with them unique and complex social, economic, and cultural factors that can affect Student Services’ capacity to support them effectively. It is important to reflect on the role Student Services units can play in the retention and success of invisible cohorts such as LSES students as well as the challenges they will face in supporting an increasingly diverse cohort. This paper proposes a strategy to build collaborative outreach models with multiple entry points into Student Services. Strategies based on universal design principles will enable Student Services units to respond effectively to an ever-changing and increasingly diverse student demographic.

Keywordshigher education; student services; low socioeconomic status; retention; students
ANZSRC Field of Research 2020390303. Higher education
390404. Educational counselling
350711. Organisational planning and management
Byline AffiliationsStudent Services
Institution of OriginUniversity of Southern Queensland
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https://research.usq.edu.au/item/q0z07/access-without-support-is-not-opportunity-but-stop-singling-them-out

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