LSES students and the theory of trusting networks: a whole of institution approach for Student Services

Paper


White, Christie J.. 2016. "LSES students and the theory of trusting networks: a whole of institution approach for Student Services." 2nd Students Transitions Achievement Retention & Success Conference (STARS 2016). Perth, Australia 29 Jun - 02 Jul 2016 Australia.
Paper/Presentation Title

LSES students and the theory of trusting networks: a whole of institution approach for Student Services

Presentation TypePaper
Authors
AuthorWhite, Christie J.
Journal or Proceedings TitleSTARS Conference Proceedings 2016
Number of Pages1
Year2016
Place of PublicationAustralia
Web Address (URL) of Paperhttp://unistars.org/papers/STARS2016/06B.pdf
Conference/Event2nd Students Transitions Achievement Retention & Success Conference (STARS 2016)
Event Details
2nd Students Transitions Achievement Retention & Success Conference (STARS 2016)
Parent
Students, Transitions, Achievement, Retention and Success (STARS) Conference
Delivery
In person
Event Date
29 Jun 2016 to end of 02 Jul 2016
Event Location
Perth, Australia
Abstract

What are the driving forces that influence students from low socioeconomic backgrounds (LSES students) to access support in higher education? Using a constructivist approach to grounded theory methodology, 20 interviews were conducted with LSES students and staff members at an Australian university. The aim was to develop a theory for Student Services departments to inform planning
and service delivery for supporting LSES students. Based on coding of transcribed interviews and a thematic analysis of those codes, the theory of trusting networks was constructed. The LSES students interviewed were more
likely to seek out support from individuals in their networks that had characteristics associated with being trustworthy. This theory provides insights for service delivery for Student Services departments reinforcing a whole of institution approach to supporting LSES students. This paper builds on an earlier paper that detailed selected findings from the research (White, 2014).

Keywordstrust; students; low socioeconomic status; university; higher education; widening participation; whole-of-institution; student engagement; grounded theory method; student services; student support; relationships; networks
ANZSRC Field of Research 2020390303. Higher education
Public Notes

Copyright retained by authors.

Byline AffiliationsStudent Services
Institution of OriginUniversity of Southern Queensland
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