Effectiveness of strategy implementation using the balanced scorecard in local government authorities

Article


Mwijuma, Shufaa Omar, Omido, Karim, Garashi, Hamadi Musa, Odera, Odhiambo and Akerele, Emmanuel Kayode. 2013. "Effectiveness of strategy implementation using the balanced scorecard in local government authorities." International Journal of Management & Business Studies. 3 (1), pp. 146-151.
Article Title

Effectiveness of strategy implementation using the balanced scorecard in local government authorities

Article CategoryArticle
AuthorsMwijuma, Shufaa Omar (Author), Omido, Karim (Author), Garashi, Hamadi Musa (Author), Odera, Odhiambo (Author) and Akerele, Emmanuel Kayode (Author)
Journal TitleInternational Journal of Management & Business Studies
Journal Citation3 (1), pp. 146-151
Number of Pages6
Year2013
Place of PublicationHaryana, India
Web Address (URL)http://www.ijmbs.com
Abstract

This study focuses on two issues; first is to examine how Local Government Authorities (LGAs) implement their strategies and secondly how the Balanced Scorecard is adopted as a tool for measuring effectiveness of strategy implementation in public organizations. In an effort to understand strategy usage in local government authorities, this study adapts the Balanced Scorecard as an approach for assessing an organization's performance and its motion toward the objectives in four major perspectives: Financial
perspective, Customer-Market perspective, Internal Processes
perspective and Learning & Growth perspective. The research
was conducted in five (5) selected local authorities in the Kenyan Coast region. This study gathered data on the extent to which the selected LGAs have achieved their set objectives in the four perspectives of organizational performance using the Balanced Score Card approach. The results suggest that local authorities are successful in achieving their objectives in various degrees.

Keywordsbalanced scorecard; strategy; local government authorities
ANZSRC Field of Research 2020350710. Organisational behaviour
350105. Management accounting
440708. Public administration
Public Notes

© Copyright by ISJSE. Journal is peer reviewed, and open access for download.

Byline AffiliationsJomo Kenyatta University of Agriculture and Technology, Kenya
School of Accounting, Economics and Finance
University of Lagos, Nigeria
Institution of OriginUniversity of Southern Queensland
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