Decision-making performance in big data era: the role of actual business intelligence systems use and affecting external constraints

Paper


Trieu, Van-Hau, Cockcroft, Sophie and Perdana, Arif. 2018. "Decision-making performance in big data era: the role of actual business intelligence systems use and affecting external constraints." Bednar, Peter, Frank, Ulrich and Kautz, Karlheinz (ed.) 26th European Conference of Information Systems: Beyond Digitization - Facets of Socio-Technical Change (ECIS 2018). Portsmouth, United kingdom 23 - 28 Jun 2018
Paper/Presentation Title

Decision-making performance in big data era: the role of actual business intelligence systems use and affecting external constraints

Presentation TypePaper
AuthorsTrieu, Van-Hau (Author), Cockcroft, Sophie (Author) and Perdana, Arif (Author)
EditorsBednar, Peter, Frank, Ulrich and Kautz, Karlheinz
Journal or Proceedings TitleProceedings of the 26th European Conference on Information Systems (ECIS 2018)
ERA Conference ID42778
Number of Pages11
Year2018
ISBN9781861376671
Web Address (URL) of Paperhttp://ecis2018.eu/wp-content/uploads/2018/09/1691-doc.pdf
Conference/Event26th European Conference of Information Systems: Beyond Digitization - Facets of Socio-Technical Change (ECIS 2018)
European Conference on Information Systems
Event Details
European Conference on Information Systems
ECIS
Rank
A
A
A
A
A
A
A
Event Details
26th European Conference of Information Systems: Beyond Digitization - Facets of Socio-Technical Change (ECIS 2018)
Event Date
23 to end of 28 Jun 2018
Event Location
Portsmouth, United kingdom
Abstract

Business Intelligence (BI) has received wide recognition in the business world as a tool to address ‘big’ data-related problems, to help managers understand their businesses and to assist them in making effective decisions. To date, however, there have been few studies which have clearly articulated a theoretically grounded model that explains how the use of BI systems provides benefits to organisations, or explains what factors influence the actual use of BI systems. To fully achieve greater decision-making performance and effective use of BI, we contend that BI systems integration with a systems user’s work routine (dependence on the systems) is essential. Following this argument, we examine the effects of system dependent use along with effective use (infusion) on individual’s decision-making performance with BI. Additionally, we pro-pose that a fact-based decision-making culture, and data quality of source systems are constraints factors that impact on BI system dependence and infusion. We adopt a quantitative method approach. Specifically, we will conduct a two-wave cross-sectional survey targeting 400 North American BI users who describe themselves as both using a BI system and making decision using data from the system. We expect to make an important theoretical contribution to BI literature by providing a model that explains the dimensions of actual BI system use, and makes a practical contribution by providing insights into how organisational external constraints facilitate BI dependence and infusion in the pursuit of BI-enabled performance gain.

Keywordsbusiness intelligence system, infusion, dependent use, decision-making
ANZSRC Field of Research 2020460908. Information systems organisation and management
Public Notes

Paper #1691. No evidence of copyright restrictions preventing deposit of Accepted version. © 2018 European Conference on Information Systems. Permanent restricted access to published version in accordance with the copyright policy of the publisher.

Byline AffiliationsDeakin University
School of Management and Enterprise
Singapore Institute of Technology
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q4qw0/decision-making-performance-in-big-data-era-the-role-of-actual-business-intelligence-systems-use-and-affecting-external-constraints

Download files


Accepted Version
Trieu_Cockcroft_Perdana_AV.pdf
File access level: Anyone

  • 459
    total views
  • 408
    total downloads
  • 3
    views this month
  • 0
    downloads this month

Export as

Related outputs

Applying and extending the theory of effective use in a business intelligence context
Trieu, Van-Hau, Burton-Jones, Andrew, Green, Peter and Cockcroft, Sophie. 2022. "Applying and extending the theory of effective use in a business intelligence context." MIS Quarterly. 46 (1), pp. 645-678. https://doi.org/10.25300/MISQ/2022/14880
Systematic review of methodological approaches for designing, assessing and validating business analytics maturity models
Wong, Wai Yip Freddy, Lane, Michael and Cockcroft, Sophie. 2021. "Systematic review of methodological approaches for designing, assessing and validating business analytics maturity models." 2021 International Conference on Information Resources Management: Digital Transformation in a (Post-)Pandemic World. Linz, Austria 19 - 20 May 2021 Austria.
A taxonomy of spatial data integrity constraints
Cockcroft, Sophie. 1997. "A taxonomy of spatial data integrity constraints." Geoinformatica: an international journal on advances of computer science for geographic information systems. 1 (4), pp. 327-343.
A media analysis approach to evaluating national health information infrastructure development
Cockcroft, Sophie. 2009. "A media analysis approach to evaluating national health information infrastructure development." Journal of Systems and Information Technology. 11 (3), pp. 208-229. https://doi.org/10.1108/13287260910983605
A snapshot of data quality issues in Indonesian community health
Aisyah, Maulidyati and Cockcroft, Sophie. 2014. "A snapshot of data quality issues in Indonesian community health." International Journal of Networking and Virtual Organisations. 14 (3), pp. 280-297.
Big data in financial management a structured literature review and opportunities for IS research
Cockcroft, Sophie. 2016. "Big data in financial management a structured literature review and opportunities for IS research." Van Der Meer, Rosemary V. (ed.) 27th Australasian Conference on Information Systems (ACIS 2016). Wollongong, Australia 05 - 07 Dec 2016 Australia.
Exploring the impact of IS theory on health informatics
Cockcroft, Sophie. 2015. "Exploring the impact of IS theory on health informatics." Bui, Tung X. and Sprague, Ralph H. (ed.) 48th Hawaii International Conference on System Sciences (HICSS 2015). Kauai, Hawaii 05 - 08 Jan 2015 United States. https://doi.org/10.1109/HICSS.2015.585
The influence of privacy, trust, and national culture on internet transactions
Heales, Jon, Cockcroft, Sophie and Trieu, Van-Hau. 2017. "The influence of privacy, trust, and national culture on internet transactions." Meiselwitz, Gabriele (ed.) 9th International Conference on Social Computing and Social Media (SCSM 2017), held as part of the 19th International Conference on Human-Computer Interaction (HCI International). Vancouver, Canada 09 - 14 Jul 2017 Switzerland. https://doi.org/10.1007/978-3-319-58559-8_14
Telehealth adoption: three case studies at the organisational level
Cockcroft, Sophie and Hendy, Jane. 2018. "Telehealth adoption: three case studies at the organisational level." Lowe, Graham, Miliszewska, Iwona and Beydoun, Ghassan (ed.) 29th Australasian Conference on Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia.
Big data opportunities for accounting and finance practice and research
Cockcroft, Sophie and Russell, Mark. 2018. "Big data opportunities for accounting and finance practice and research." Australian Accounting Review. 28 (3), pp. 323-333. https://doi.org/10.1111/auar.12218
The relationship between culture and information privacy policy
Cockcroft, Sophie and Rekker, Saphira. 2016. "The relationship between culture and information privacy policy." Electronic Markets. 26 (1), pp. 55-72. https://doi.org/10.1007/s12525-015-0195-9
How do the design features of health hackathons contribute to participatory medicine?
Day, Karen, Humphrey, Gayl and Cockcroft, Sophie. 2017. "How do the design features of health hackathons contribute to participatory medicine?" Australasian Journal of Information Systems. 21, pp. 1-20. https://doi.org/10.3127/ajis.v21i0.1383
National health IT infrastructure through the media lens
Cockcroft, Sophie. 2013. "National health IT infrastructure through the media lens." Health Policy And Technology. 2 (4), pp. 203-215. https://doi.org/10.1016/j.hlpt.2013.07.003
Data quality in community health: an Indonesian study
Aisyah, Maulidyati and Cockcroft, Sophie. 2013. "Data quality in community health: an Indonesian study." Deng, Hepu and Standing, Craig (ed.) 24th Australasian Conference on Information Systems (ACIS 2013). Melbourne, Australia 04 - 06 Dec 2013 Melbourne, Australia.
How does national culture affect citizens’ rights of access to personal health information and informed consent?
Cockcroft, Sophie, Sandhu, Neelam and Norris, Anthony. 2009. "How does national culture affect citizens’ rights of access to personal health information and informed consent?" Health Informatics Journal. 15 (3), pp. 229-243. https://doi.org/10.1177/1460458209337444
Quantifying the advantage of secondary mathematics study for accounting and finance undergraduates
Alcock, Jamie, Cockcroft, Sophie and Finn, Frank. 2008. "Quantifying the advantage of secondary mathematics study for accounting and finance undergraduates." Accounting and Finance. 48 (5), pp. 697-718. https://doi.org/10.1111/j.1467-629x.2008.00261.x
Econsent: Provenance, Use and Future Role
Cockcroft, Sophie. 2008. "Econsent: Provenance, Use and Future Role." 12th Pacific Asia Conference on Information Systems (PACIS 2008). China 03 - 07 Jul 2008
The Design and Implementation of a Repository for the Management of Spatial Data Integrity Constraints
Cockcroft, Sophie. 2004. "The Design and Implementation of a Repository for the Management of Spatial Data Integrity Constraints." Geoinformatica: an international journal on advances of computer science for geographic information systems. 8 (1), pp. 49-69. https://doi.org/10.1023/B:GEIN.0000007724.37467.ae
Attitudes towards information privacy
Cockcroft, Sophie and Clutterbuck, Peter. 2001. "Attitudes towards information privacy." 12th Australasian Conference on Information Systems (ACIS 2001). Coffs Harbour, Australia 04 - 07 Dec 2001 Australia.
Spatial Data Management in an Integrated Software Engineering Environment
Cockcroft, Sophie. 1998. "Spatial Data Management in an Integrated Software Engineering Environment." 1998 International Conference Software Engineering: Education and Practice. New Zealand 29 - 29 Jan 1998 United States. IEEE (Institute of Electrical and Electronics Engineers). https://doi.org/10.1109/SEEP.1998.707648
Estimating CASE development size from outline specifications
Cockcroft, Sophie. 1996. "Estimating CASE development size from outline specifications." Information and Software Technology. 38 (6), pp. 391-399. https://doi.org/10.1016/0950-5849(95)01065-3