Systematic review of methodological approaches for designing, assessing and validating business analytics maturity models

Paper

Wong, Wai Yip Freddy, Lane, Michael and Cockcroft, Sophie. 2021. "Systematic review of methodological approaches for designing, assessing and validating business analytics maturity models." 2021 International Conference on Information Resources Management: Digital Transformation in a (Post-)Pandemic World. Linz, Austria 19 - 20 May 2021 Austria.
Paper/Presentation Title

Systematic review of methodological approaches for designing, assessing and validating business analytics maturity models

Presentation TypePaper
AuthorsWong, Wai Yip Freddy (Author), Lane, Michael (Author) and Cockcroft, Sophie (Author)
Journal or Proceedings TitlePorceedings of the 2021 International Conference on Information Resources Management
Number of Pages12
Year2021
Place of PublicationAustria
Web Address (URL) of Paperhttps://aisel.aisnet.org/confirm2021/7/
Conference/Event2021 International Conference on Information Resources Management: Digital Transformation in a (Post-)Pandemic World
Event Details
2021 International Conference on Information Resources Management: Digital Transformation in a (Post-)Pandemic World
Delivery
Online
Event Date
19 to end of 20 May 2021
Event Location
Linz, Austria
Abstract

Context: Applying maturity models to measure and evaluate Business Analytics (BA) in organisations is challenging. There is a lack of empirical studies on how BA maturity models are designed, assessed and validated to determine how BA contributes to business value.

Objective: To report on state of research on BA maturity models (BAMMs) and identify how BAMMs can be empirically (1) designed, (2) assessed and (3) validated.

Method: Systematic review of BA maturity model studies focuses on methodological approaches used in design, assessment and validation of BA maturity models.

Results: (1) A systematic review resulted in nine papers included for analysis. (2) Within these papers the dominant methodological design approaches for maturity models are Rasch analysis and set theory; (3) assessment approaches are Cluster, Additive Logic, Minimum Constraints using Statistical Squared Distance and Euclidian Distance; and (4) validation approaches are variance techniques using regression, correlation coefficients with tests for statistical significance against self-reported maturity, perceived benefits or performance.

Conclusion: This research contributes to a deeper understanding of how BAMMs can be designed, assessed and validated in a rigorous manner. Future research should involve more empirical studies that demonstrate the validity and usefulness of BAMMs in contributing to business value.

KeywordsBusiness Analytics, maturity model design, maturity model assessment, maturity model validation, systematic literature review
ANZSRC Field of Research 2020460902. Decision support and group support systems
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Byline AffiliationsSchool of Business
Institution of OriginUniversity of Southern Queensland
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Higher education course content: paper-based, online or hybrid course delivery?
Van Der Vyver, Glen and Lane, Michael S.. 2004. "Higher education course content: paper-based, online or hybrid course delivery?" Issues in Informing Science and Information Technology. 1, pp. 827-844.
Using a team-based approach in an IS Course: an empirical study
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Using a team-based approach in an IS Course: an empirical study." Journal of Information Technology Education. 2 (Special issue), pp. 393-406.
An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal
Lane, Michael S., Van Der Vyver, Glen, Delpachitra, Sarath and Howard, Srecko. 2004. "An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal." The Electronic Journal of Information Systems in Developing Countries. 16 (1), pp. 1-18.
A balanced approach to capturing user requirements in business-to-consumer web information systems
Lane, Michael S. and Koronios, Andy. 2001. "A balanced approach to capturing user requirements in business-to-consumer web information systems." Australian Journal Of Information Systems. 9 (1), pp. 61-69. https://doi.org/10.3127
A review of IT outsourcing trends in 2005: an Australian study
Lane, Michael S. and Van der Vyver, Glen. 2005. "A review of IT outsourcing trends in 2005: an Australian study." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.
IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective
Lane, Michael S., Van Der Vyver, Glen and Hajiyev, Eldar. 2005. "IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.
The Design and Implementation of a Repository for the Management of Spatial Data Integrity Constraints
Cockcroft, Sophie. 2004. "The Design and Implementation of a Repository for the Management of Spatial Data Integrity Constraints." Geoinformatica: an international journal on advances of computer science for geographic information systems. 8 (1), pp. 49-69. https://doi.org/10.1023/B:GEIN.0000007724.37467.ae
Attitudes towards information privacy
Cockcroft, Sophie and Clutterbuck, Peter. 2001. "Attitudes towards information privacy." 12th Australasian Conference on Information Systems (ACIS 2001). Coffs Harbour, Australia 04 - 07 Dec 2001 Australia.
Spatial Data Management in an Integrated Software Engineering Environment
Cockcroft, Sophie. 1998. "Spatial Data Management in an Integrated Software Engineering Environment." 1998 International Conference Software Engineering: Education and Practice. New Zealand 29 - 29 Jan 1998 United States. IEEE (Institute of Electrical and Electronics Engineers). https://doi.org/10.1109/SEEP.1998.707648
Estimating CASE development size from outline specifications
Cockcroft, Sophie. 1996. "Estimating CASE development size from outline specifications." Information and Software Technology. 38 (6), pp. 391-399. https://doi.org/10.1016/0950-5849(95)01065-3