University staff adoption of iPads: an empirical study using an extended Technology Acceptance Model

Article

Lane, Michael and Stagg, Adrian. 2014. "University staff adoption of iPads: an empirical study using an extended Technology Acceptance Model." Australasian Journal of Information Systems. 18 (3), pp. 53-74.
Article Title

University staff adoption of iPads: an empirical study using an extended Technology Acceptance Model

ERA Journal ID19280
Article CategoryArticle
AuthorsLane, Michael (Author) and Stagg, Adrian (Author)
Journal TitleAustralasian Journal of Information Systems
Journal Citation18 (3), pp. 53-74
Number of Pages22
Year2014
PublisherUniversity of Canberra
ISSN1326-2238
1449-8618
Web Address (URL)http://journal.acs.org.au/index.php/ajis/article/view/876/641
Abstract

The adoption of iPads in the university sector has been widespread, with attention predominantly being directed to students’ adoption and use of iPads. However, there is a lack of empirical research which has critically examined the key factors influencing university staff adoption of iPads. The main objective of this research is to empirically examine key factors influencing adoption of iPads by university staff. An online survey was used to collect quantitative data to validate the measurement model and test hypothesised relationships in an extended TAM. The findings from the results of the data analyses show that university staff consider iPads to be easy to use and useful, with a high level of compatibility with their work. Social status had no influence on the attitude of university staff to using an iPad in their workplace. However, older university staff and/or university staff with no previous experience in using a similar technology such as an iPhone or smartphone found iPads less easy to use. Furthermore, a lack of formal university ICT support for end-users impacted negatively on the use of iPads by university staff. This research contributes to theory by validating and establishing support for an extended TAM which is contextualized for iPad adoption by university staff. This model has practical application because it is generalisable for a range of mobile computing devices and can be used to evaluate the adoption and use of mobile computing devices in a range of industries beyond the university sector.

Keywordstechnology acceptance model, iPad, social status, age, previous experience with similar technology, ICT support
ANZSRC Field of Research 2020460608. Mobile computing
460999. Information systems not elsewhere classified
Byline AffiliationsSchool of Management and Enterprise
Learning and Teaching Support Unit
Institution of OriginUniversity of Southern Queensland
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Basnet, Prajwal and Lane, Michael S.. 2005. "Informal control in open source projects: an empirical assessment." Campbell, Bruce, Underwood, Jim and Bunker, Deborah (ed.) 16th Australasian Conference on Information Systems (ACIS 2005). Manly, Australia 30 Nov - 02 Dec 2005 Sydney, Australia.
Facilitators and inhibitors for the adoption of agile methods
Van Der Vyver, Glen, Lane, Michael and Koronios, Andy. 2010. "Facilitators and inhibitors for the adoption of agile methods." Siau, Keng, Chiang, Roger and Hardgrave, Bill C. (ed.) Systems analysis and design: people, processes, and projects. United States. Routledge. pp. 31-50
Examining client perceptions of partnership quality and its dimensions in an IT outsourcing relationship
Lane, Michael S. and Lum, Weng Haan. 2010. "Examining client perceptions of partnership quality and its dimensions in an IT outsourcing relationship." Australasian Journal of Information Systems. 17 (1), pp. 47-76.
What are the key job functions and critical competencies required for the role of the CIO in achieving superior organizational performance?
Hodgson, Leeanne and Lane, Michael S.. 2010. "What are the key job functions and critical competencies required for the role of the CIO in achieving superior organizational performance?" Cartelli, Antonio, Cohen, Eli B. and Cohen, Betty (ed.) InSITE 2010: Informing Science and Information Technology Education Joint Conference. Cassino, Italy 19 - 24 Jun 2010 Santa Rosa, CA, United States.
The adoption of single sign-on and multifactor authentication in organisations: a critical evaluation using TOE framework
D'Costa-Alphonso, Marise-Marie and Lane, Michael. 2010. "The adoption of single sign-on and multifactor authentication in organisations: a critical evaluation using TOE framework." Issues in Informing Science and Information Technology. 7, pp. 161-190.
Using clickers to support information literacy skills development and instruction in first-year business students
Stagg, Adrian and Lane, Michael. 2010. "Using clickers to support information literacy skills development and instruction in first-year business students." Journal of Information Technology Education: Research. 9, pp. 197-215.
The energy inefficiency of office computing and potential emerging technology solutions
Lane, Michael S., Howard, Angela and Howard, Srecko. 2009. "The energy inefficiency of office computing and potential emerging technology solutions." Issues in Informing Science and Information Technology. 6, pp. 795-808.
Integrating web and database marketing: Australian study of direct marketing firms
Lane, Michael S. and Cavaye, Angele. 2000. "Integrating web and database marketing: Australian study of direct marketing firms." Journal of Research and Practice in Information Technology. 32 (3/4), pp. 168-184.
Determining key technology and management issues for CIOs deemed to be problematic and suffering from performance gaps
Lane, Michael S. and Koronios, Andy. 2007. "Determining key technology and management issues for CIOs deemed to be problematic and suffering from performance gaps." Koronios, Andy, Zhou, Chunguang, Wang, Yuangliang, Zhang, Shuqing, Liang, Yanchun and Gao, Jing (ed.) 1st International Conference of ICT Innovation and Application. Zhuhai, China 15 - 17 Nov 2007 Adelaide, South Australia.
Using the new generation of IS development techniques in effective group learning: a pilot study of a team-based approach in an IT Course
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Using the new generation of IS development techniques in effective group learning: a pilot study of a team-based approach in an IT Course." 2003 Informing Science + Information Technology Education Joint Conference 2003 (InSITE 2003). Pori, Finland 24 - 27 Jun 2003 Santa Rosa, CA, United States.
Enforcing secure access control in integrated systems over the internet
Yong, Jianming, Lane, Michael S., Toleman, Mark and Yang, Yun. 2003. "Enforcing secure access control in integrated systems over the internet." 1st Australian Information Security Management Conference. Perth, Western Australia 24 Nov 2003 Perth, Western Australia.
Does off-shoring IT make good business sense? Proceed with caution!
Lane, Michael and Van Der Vyver, Glen. 2006. "Does off-shoring IT make good business sense? Proceed with caution!" Tan, Bernard (ed.) 10th Pacific Asia Conference on Information Systems (PACIS 2006). Kuala Lumpur, Malaysia 06 - 09 Jul 2006 Phoenix, AZ, USA.
Conceptual frames of reference and their influence on e-commerce system development
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Conceptual frames of reference and their influence on e-commerce system development." Andersen, Kim, Elliot, Steve, Swatman, Paula, Trauth, Eileen and Bjorn-Andersen, Niels (ed.) Seeking success in e-business: a multidisciplinary approach. Norwell, Mass, United States. Kluwer Academic Publishers. pp. 69-90
Factors influencing the decision to choose information technology preparatory studies in secondary schools: an exploratory study in regional/rural Australia
Van Der Vyver, Glen, Crabb, Debbie and Lane, Michael S.. 2004. "Factors influencing the decision to choose information technology preparatory studies in secondary schools: an exploratory study in regional/rural Australia." Issues in Informing Science and Information Technology. 1, pp. 729-739.
Are universities To blame for the IT careers crisis
Van Der Vyver, Glen and Lane, Michael S.. 2006. "Are universities To blame for the IT careers crisis." Issues in Informing Science and Information Technology. 3, pp. 679-686.
Higher education course content: paper-based, online or hybrid course delivery?
Van Der Vyver, Glen and Lane, Michael S.. 2004. "Higher education course content: paper-based, online or hybrid course delivery?" Issues in Informing Science and Information Technology. 1, pp. 827-844.
Using a team-based approach in an IS Course: an empirical study
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Using a team-based approach in an IS Course: an empirical study." Journal of Information Technology Education. 2 (Special issue), pp. 393-406.
An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal
Lane, Michael S., Van Der Vyver, Glen, Delpachitra, Sarath and Howard, Srecko. 2004. "An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal." The Electronic Journal of Information Systems in Developing Countries. 16 (1), pp. 1-18.
A balanced approach to capturing user requirements in business-to-consumer web information systems
Lane, Michael S. and Koronios, Andy. 2001. "A balanced approach to capturing user requirements in business-to-consumer web information systems." Australian Journal Of Information Systems. 9 (1), pp. 61-69. https://doi.org/10.3127
A review of IT outsourcing trends in 2005: an Australian study
Lane, Michael S. and Van der Vyver, Glen. 2005. "A review of IT outsourcing trends in 2005: an Australian study." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.
IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective
Lane, Michael S., Van Der Vyver, Glen and Hajiyev, Eldar. 2005. "IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.