Trust in virtual communities involved in free/open source projects: an empirical study

Paper

Lane, Michael S., van der Vyver, Glen and Basnet, Prajwal. 2004. "Trust in virtual communities involved in free/open source projects: an empirical study." ACIS 2004: 15th Australasian Conference on Information Systems: Managing New Wave Information Systems: Enterprise, Government and Society. Hobart, Australia 01 - 03 Dec 2004 Hobart, Tasmania.
Paper/Presentation Title

Trust in virtual communities involved in free/open source projects: an empirical study

Presentation TypePaper
AuthorsLane, Michael S. (Author), van der Vyver, Glen (Author) and Basnet, Prajwal (Author)
Journal or Proceedings TitleProceedings of the 15th Australasian Conference on Information Systems (ACIS 2004)
Number of Pages10
Year2004
Place of PublicationHobart, Tasmania
Conference/EventACIS 2004: 15th Australasian Conference on Information Systems: Managing New Wave Information Systems: Enterprise, Government and Society
Event Details
ACIS 2004: 15th Australasian Conference on Information Systems: Managing New Wave Information Systems: Enterprise, Government and Society
Event Date
01 to end of 03 Dec 2004
Event Location
Hobart, Australia
Abstract

Interpersonal trust and group trust are factors which are critical to the success and cohesion of virtual communities. One such type of virtual community is the Open
Source Application Development community. This study examines the influence of cognitive trust and affective trust in a large, active virtual community
(SourceForge.Net) involved in open source application development. We find that cognitive and affective trust are both related to group cohesion and project outcomes
in free/open source project, as well as the perceived benefit group members derive from membership. Cognitive trust shows a more significant relationship to project
outcomes while affective trust is more significantly related to group cohesion and perceived benefit.

Keywordsaffective trust, cognitive trust, virtual communities, group effectiveness, open source
ANZSRC Field of Research 2020461299. Software engineering not elsewhere classified
520599. Social and personality psychology not elsewhere classified
460999. Information systems not elsewhere classified
Byline AffiliationsSchool of Information Systems
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