An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)

Paper


Lane, Michael Steven and Shrestha, Anup. 2011. "An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)." Rotchanakitumnuai, Siriluck and Kaewkitipong, Laddawan (ed.) 11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011). Bangkok, Thailand 28 Nov - 02 Dec 2011 Bangkok, Thailand.
Paper/Presentation Title

An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)

Presentation TypePaper
AuthorsLane, Michael Steven (Author) and Shrestha, Anup (Author)
EditorsRotchanakitumnuai, Siriluck and Kaewkitipong, Laddawan
Journal or Proceedings TitleProceedings of the 11th International Conference on Electronic Business (ICEB 2011)
ERA Conference ID50678
Number of Pages7
Year2011
Place of PublicationBangkok, Thailand
Web Address (URL) of Paperhttp://iceb2011.tbs.tu.ac.th/conference.html
Conference/Event11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011)
International Conference on Electronic Business
Event Details
11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011)
Event Date
28 Nov 2011 to end of 02 Dec 2011
Event Location
Bangkok, Thailand
Event Details
International Conference on Electronic Business
ICEB
Abstract

Social networking sites (SNS) like MySpace, Facebook and
LinkedIn now have hundreds of millions of users. In this paper a quantitative approach was used to analyse primary data collected about SNS users. Our findings show that SNS users are dominated by younger adults, higher education levels and higher income levels. SNSs are more likely to be used for maintaining existing friendships as opposed to establishing new friendships and for building business networks. SNS users either have poor levels of privacy and security awareness or high levels of complacency in relation to SNS profile sharing and sharing their identity online.

Keywordssocial network sites; privacy; social media; online identity
ANZSRC Field of Research 2020460608. Mobile computing
460999. Information systems not elsewhere classified
460499. Cybersecurity and privacy not elsewhere classified
Public Notes

This paper was published and presented at the ICEB 2011 conference on 29th November 2011.(Paper no. 62) Authors retain copyright over content.

Byline AffiliationsSchool of Information Systems
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q0zq9/an-empirical-analysis-of-sns-users-and-their-privacy-and-security-awareness-of-risks-associated-with-sharing-sns-profiles-online-identities

Download files


Accepted Version
Lane_Shrestha_ICEB_2011_AV.pdf
File access level: Anyone

  • 2096
    total views
  • 452
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

Correction: Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda
Eckstein, Gary, Shrestha, Anup, Sassenberg, Anne-Marie and Dwivedi, Yogesh K.. 2023. "Correction: Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda ." Management Review Quarterly. https://doi.org/10.1007/s11301-023-00391-z
Is Knowledge Ambidexterity the Answer to Economic Sustainability for SMEs? Lessons Learned from Digitalisation Efforts During the COVID-19 Pandemic
Saratchandra, Minu and Shrestha, Anup. 2023. "Is Knowledge Ambidexterity the Answer to Economic Sustainability for SMEs? Lessons Learned from Digitalisation Efforts During the COVID-19 Pandemic." Adapa, Sujana, McKeown, Tui, Lazaris, Miria and Jurado, Tanya (ed.) Small and Medium-sized Enterprises, and Business Uncertainty. Just Surviving or Thriving?. Singapore. Palgrave Macmillan. pp. 55-72
Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda
Eckstein, Gary, Shrestha, Anup, Sassenberg, Anne-Marie and Dwivedi, Yogesh K.. 2023. "Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda." Management Review Quarterly. https://doi.org/10.1007/s11301-023-00382-0
Building a Case for Responsible Management Education in Nepal
Shrestha, Anup. 2023. "Building a Case for Responsible Management Education in Nepal." Apex Journal of Business and Management. 1 (1), pp. 135-144. https://doi.org/10.5281/zenodo.8402740
Critical Success Factors Classification Framework for Measuring Maturity of Organisations using New Generation ERP Systems: A Systematic Literature Review
Wong, Wai Yip Freddy and Lane, Michael. 2023. "Critical Success Factors Classification Framework for Measuring Maturity of Organisations using New Generation ERP Systems: A Systematic Literature Review." Fernandez, Walter, Nandhakumar and Santhanam, Radhika (ed.) 44th International Conference on Information Systems (ICIS 2023). Hyderbad, India 10 - 13 Dec 2023 Hyderbad, India.
Responsible Management Education in Business Schools – High on principles but low on action: A systematic literature review
Russo, Fiona, Wheeldon, Anita Louise, Shrestha, Anup and Saratchandra, Minu. 2023. "Responsible Management Education in Business Schools – High on principles but low on action: A systematic literature review." The International Journal of Management Education. 21 (3). https://doi.org/10.1016/j.ijme.2023.100843
Design Principles for Platform Enabled Knowledge Commons with an Expository Instantiation
Ramakrishnan, Muralidharan, Gregor, Shirley, Shrestha, Anup and Soar, Jeffrey. 2023. "Design Principles for Platform Enabled Knowledge Commons with an Expository Instantiation." Journal of the Association of Information Systems. 24 (5), pp. 1413-1438.
The Integral Role of Intelligent IoT System, Cloud Computing, Artificial Intelligence, and 5G in the User-Level Self-Monitoring of COVID-19
Ahmed, Sajjad, Yong, Jianming and Shrestha, Anup. 2023. "The Integral Role of Intelligent IoT System, Cloud Computing, Artificial Intelligence, and 5G in the User-Level Self-Monitoring of COVID-19." Electronics. 12 (8), pp. 1-24. https://doi.org/10.3390/electronics12081912
Safety and quality within the healthcare supply chain: a great unknown
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2023. "Safety and quality within the healthcare supply chain: a great unknown." 19th World Congress on Medical and Health Informatics (MEDINFO 2023). Sydney, Australia 08 - 12 Jul 2023 Sydney, Australia.
A Socio-Ecological-Technical Perspective: How has Information Systems Contributed to Solving the Sustainability Problem
Nguyen, Lemai, Lane, Michael, Nallaperuma, Kaushalya and Deniz, Kaushalya. 2023. "A Socio-Ecological-Technical Perspective: How has Information Systems Contributed to Solving the Sustainability Problem." Han, Shengnan, Laumer, Sven and Ramos, Isabel (ed.) 31st European Conference on Information Systems (ECIS). Norway 11 - 14 Jun 2023 Kristiansand, Norway.
A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities
Ali, Omar, Abdelbaki, Wiem, Shrestha, Anup, Elbasi, Ersin, Ali, Mohammad Abdallah and Dwivedi, Yogesh K. 2023. "A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities." Journal of Innovation and Knowledge. 8 (1), pp. 1-19. https://doi.org/10.1016/j.jik.2023.100333
Incorporating Agile Principles in Completing and Supervising a Thesis by Publication
Shrestha, Anup. 2023. "Incorporating Agile Principles in Completing and Supervising a Thesis by Publication." Mulligan, Deborah L., Ryan, Naomi and Danaher, Patrick Alan (ed.) Deconstructing Doctoral Discourses: Stories and Strategies for Success. Switzerland. Palgrave Macmillan. pp. 161-176
A review of the key challenges of non-fungible tokens
Ali, Omar, Momin, Mujtaba, Shrestha, Anup, Das, Ronnie, Alhajj, Fadia and Dwivedi, Yogesh K.. 2023. "A review of the key challenges of non-fungible tokens." Technological Forecasting and Social Change. 187, pp. 1-13. https://doi.org/10.1016/j.techfore.2022.122248
Innovation Centric Knowledge Commons—A Systematic Literature Review and Conceptual Model
Ramakrishnan, Muralidharan, Shrestha, Anup and Soar, Jeffrey. 2021. "Innovation Centric Knowledge Commons—A Systematic Literature Review and Conceptual Model." Journal of Open Innovation: Technology, Market, and Complexity. 7 (1), pp. 1-19. https://doi.org/10.3390/joitmc7010035
A Conceptual Framework towards Knowledge Ambidexterity using Information Systems and Knowledge Management
Shrestha, Anup and Saratchandra, Minu. 2023. "A Conceptual Framework towards Knowledge Ambidexterity using Information Systems and Knowledge Management." The Journal of Information Systems. 37 (1), pp. 143-167. https://doi.org/10.2308/ISYS-2021-013
Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2022. "Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model." 28th Americas Conference on Information Systems: Innovative Research Informing Practice (AMCIS 2022). Minneapolis, United States 10 - 14 Aug 2022 United States.
The role of cloud computing in knowledge management for small and medium enterprises: a systematic literature review
Saratchandra, Minu and Shrestha, Anup. 2022. "The role of cloud computing in knowledge management for small and medium enterprises: a systematic literature review." Journal of Knowledge Management. 26 (10), pp. 2668-2698. https://doi.org/10.1108/JKM-06-2021-0421
Internet penetration and airline pricing: Evidence from China
Huang, Zhibin, Yong, Jianming, Ma, Wenliang, Chen, Mengying, Xiong, Zihan and Shrestha, Anup. 2022. "Internet penetration and airline pricing: Evidence from China." Transport Policy. 123, pp. 104-111. https://doi.org/10.1016/j.tranpol.2022.04.017
Role of ontologies in beach safety management analytics systems
Fahmideh, Mahdi, Beydoun, Ghassan, Bandara, Madhushi, Ahmad, Aakash, Shrestha, Anup and Khan, Arif Ali. 2022. "Role of ontologies in beach safety management analytics systems." 26th Pacific Asia Conference on Information Systems (PACIS 2022). Taipei, Taiwan 05 - 09 Jul 2022
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences
Saratchandra, Minu, Shrestha, Anup and Murray, Peter A.. 2022. "Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences." International Journal of Information Management. 67, pp. 1-20. https://doi.org/10.1016/j.ijinfomgt.2022.102551
An Evaluation of Key Adoption Factors towards Using the Fog Technology
Ali, Omar, Shrestha, Anup, Jaradat, Ashraf and Al-Ahmad, Ahmad. 2022. "An Evaluation of Key Adoption Factors towards Using the Fog Technology." Big Data and Cognitive Computing. 6 (3), pp. 1-36. https://doi.org/10.3390/bdcc6030081
Promoting Australian regional airports with subsidy schemes: A vehicle routing problem perspective
Babagolzadeh, Mahla, Zhang, Yahua, Abbasic, Babak, Shrestha, Anup and Zhang, Anming. 2022. "Promoting Australian regional airports with subsidy schemes: A vehicle routing problem perspective." Transport Policy. 128, pp. 38-51. https://doi.org/10.1016/j.tranpol.2022.08.014
Achieving Industry-aligned Education through Digital-Commons: A Case Study
Ramakrishnan, Muralidharan, Gregor, Shirley, Shrestha, Anup and Soar, Jeffrey. 2022. "Achieving Industry-aligned Education through Digital-Commons: A Case Study." Journal of Computer Information Systems. 63 (4), pp. 950-964. https://doi.org/10.1080/08874417.2022.2115955
A survey on detection of cybersecurity threats on Twitter using deep learning
Alsodi, Omar, Zhou, Xujuan, Gururajan, Raj and Shrestha, Anup. 2021. "A survey on detection of cybersecurity threats on Twitter using deep learning." Xu, Guandong, Ali, Raian, Zaghouani, Wajdi, Tao, Xiaohui and Li, Lin (ed.) 8th IEEE International Conference on Behavioural and Social Computing (BESC 2021). Doha, Qatar 29 - 31 Oct 2021 United States. https://doi.org/10.1109/BESC53957.2021.9635406
Towards a user-level self-management of COVID-19 using mobile devices supported by Artificial Intelligence, 5G and the Cloud
Ahmed, Sajjad, Shrestha, Anup and Yong, Jianming. 2021. "Towards a user-level self-management of COVID-19 using mobile devices supported by Artificial Intelligence, 5G and the Cloud." Siuly, Siuly, Wang, Hua, Chen, Lu, Guo, Yanhui and Xing, Chunxiao (ed.) 10th International Conference on Health Information Science (HIS 2021). Melbourne, Australia 25 - 28 Oct 2021 Switzerland. https://doi.org/10.1007/978-3-030-90885-0_4
Does digital transformation of the Australian healthcare supply chain improve clinical safety?
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2021. "Does digital transformation of the Australian healthcare supply chain improve clinical safety?" Beydoun, Ghassan, Fernandez, Fernandez and Xu, Dongming (ed.) 32nd Australasian Conference on Information Systems (ACIS 2021). Sydney, Australia 06 - 10 Dec 2021 Sydney, Australia.
Can cloud-based knowledge management systems enable small & medium enterprises to achieve knowledge ambidexterity?
Saratchandra, Minu and Shrestha, Anup. 2021. "Can cloud-based knowledge management systems enable small & medium enterprises to achieve knowledge ambidexterity?" 25th Pacific Asia Conference on Information Systems (PACIS 2021). Dubai, United Arab Emirates 12 - 14 Jul 2021 United States.
Digital Transformation Towards Ambidextrous Learning Organization using Cloud Computing: A Systematic Literature Review
Saratchandra, Minu, Shrestha, Anup and Murray, Peter A.. 2022. "Digital Transformation Towards Ambidextrous Learning Organization using Cloud Computing: A Systematic Literature Review." 35th Australian and New Zealand Academy of Management Conference (ANZAM 2022). Australia 06 - 07 Dec 2022 Australia. Australian and New Zealand Academy of Management.
Sustainable open vehicle routing with release-time and time-window: a two-echelon distribution system
Babagolzadeh, M., Shrestha, A., Abbasi, B., Zhang, S., Atefi, R. and Woodhead, A.. 2019. "Sustainable open vehicle routing with release-time and time-window: a two-echelon distribution system." Ivanov, Dmitry, Dolgui, Alexandre and Yalaoui, Farouk (ed.) 9th IFAC Conference on Manufacturing Modelling, Management and Control (MIM 2019). Berlin, Germany 28 - 30 Aug 2019 Laxenburg, Austria. https://doi.org/10.1016/j.ifacol.2019.11.219
An e-tourism adoption model & its implications for tourism industry in Nepal
Lama, Sanjay, Pradhan, Sojen and Shrestha, Anup. 2019. "An e-tourism adoption model & its implications for tourism industry in Nepal." Pesonen, Juho and Neidhardt, Julia (ed.) International Conference in Information and Communication Technologies in Tourism 2019. Nicosia, Cyprus 30 Jan - 01 Feb 2019 Cham, Switzerland. https://doi.org/10.1007/978-3-030-05940-8_23
Systematic review of methodological approaches for designing, assessing and validating business analytics maturity models
Wong, Wai Yip Freddy, Lane, Michael and Cockcroft, Sophie. 2021. "Systematic review of methodological approaches for designing, assessing and validating business analytics maturity models." 2021 International Conference on Information Resources Management: Digital Transformation in a (Post-)Pandemic World. Linz, Austria 19 - 20 May 2021 Austria.
Exploring the formation of mobile travel website quality and predicting its influence on travelers’ behavioral intentions
Chan, Janelle, Chan, Irene Cheng Chu, Sassenberg, Anne-Marie and Shrestha, Anup. 2021. "Exploring the formation of mobile travel website quality and predicting its influence on travelers’ behavioral intentions." Journal of China Tourism Research. 18 (5), pp. 1011 - 1034. https://doi.org/10.1080/19388160.2021.1969310
The Impact of Personality Traits Towards the Intention to Adopt Mobile Learning
Sanjebad, Nesa Nabipour, Shrestha, Anup and Shahid, Pezhman. 2020. "The Impact of Personality Traits Towards the Intention to Adopt Mobile Learning." Sharma, Sujeet K., Dwivedi, Yogesh K., Metri, Bhimaraya and Rana, Nripendra P. (ed.) IFIP WG 8.6 International Conference on Transfer and Diffusion of IT (TDIT 2020). Tiruchirappalli, India 18 - 19 Dec 2020 Cham, Switzerland. https://doi.org/10.1007/978-3-030-64861-9_17
Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia
Ali, Omar, Shrestha, Anup, Ghasemaghaei, Maryam and Beydoun, Ghassan. 2022. "Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia." Information Systems Frontiers: a journal of research and innovation. 24 (2), pp. 595-617. https://doi.org/10.1007/s10796-021-10108-w
How can Small Businesses Achieve Knowledge Ambidexterity Using Cloud-based Knowledge Management Systems?
Shrestha, Anup and Chandra, Minu Sarat. 2020. "How can Small Businesses Achieve Knowledge Ambidexterity Using Cloud-based Knowledge Management Systems?" 24th Pacific Asia Conference on Information Systems (PACIS 2020). Dubai, United Arab Emirates 20 - 24 Jun 2020 Atlanta, United States.
Inclusion of Complementary Industry Knowledge in IT Service Management Curriculum – A Case Study
Ramakrishnan, Muralidharan, Shrestha, Anup and Soar, Jeffrey. 2020. "Inclusion of Complementary Industry Knowledge in IT Service Management Curriculum – A Case Study." 24th Pacific Asia Conference on Information Systems (PACIS 2020). Dubai, United Arab Emirates 20 - 24 Jun 2020 Atlanta, United States.
Cloud computing technology adoption: an evaluation of key factors in local governments
Ali, Omar, Shrestha, Anup, Osmanaj, Valmira and Muhammed, Shahnawaz. 2021. "Cloud computing technology adoption: an evaluation of key factors in local governments." Information Technology and People. 34 (2), pp. 666-703. https://doi.org/10.1108/ITP-03-2019-0119
Sustainable cold supply chain management under demand uncertainty and carbon tax regulation
Babagolzadeh, Mahla, Shrestha, Anup, Abbasi, Babak, Zhang, Yahua, Woodhead, Alice and Zhang, Anming. 2020. "Sustainable cold supply chain management under demand uncertainty and carbon tax regulation." Transportation Research Part D: Transport and Environment. 80, pp. 1-30. https://doi.org/10.1016/j.trd.2020.102245
Exploration and implication of factors affecting e-tourism adoption in developing countries: a case of Nepal
Lama, Sanjay, Pradhan, Sojen and Shrestha, Anup. 2020. "Exploration and implication of factors affecting e-tourism adoption in developing countries: a case of Nepal." Journal of Information Technology and Tourism. 22, pp. 5-32. https://doi.org/10.1007/s40558-019-00163-0
IT service management knowledge ecosystem – literature review and a conceptual model
Ramakrishnan, Muralidharan, Shrestha, Anup, Cater-Steel, Aileen and Soar, Jeffrey. 2018. "IT service management knowledge ecosystem – literature review and a conceptual model." 29th Australasian Conference on Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia.
The impact of ineffective ITG on IT deployment: a study of failed IT deployment initiatives
Asgarkhani, Mehdi, Toleman, Mark, Ally, Mustafa and Lane, Michael. 2018. "The impact of ineffective ITG on IT deployment: a study of failed IT deployment initiatives." Stockdale, Rosemary, Win, Khin Tha and Sugumaran, Vijayan (ed.) 29th Australasian Conference of Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia. https://doi.org/10.5130/acis2018.bn
Barriers of e-tourism adoption in developing countries: a case study of Nepal
Lama, Sanjay, Pradhan, Sojen, Shrestha, Anup and Beirman, David. 2018. "Barriers of e-tourism adoption in developing countries: a case study of Nepal." 29th Australasian Conference on Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia.
Facilitating knowledge transfer based on a resource based view of tacit knowledge stock: a skills assessment perspective
Pant, Aastha, Shrestha, Anup, Kong, Eric and Ally, Mustafa. 2018. "Facilitating knowledge transfer based on a resource based view of tacit knowledge stock: a skills assessment perspective." 29th Australasian Conference on Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia.
Assessing information security risks in the cloud: a case study of Australian local government authorities
Ali, Omar, Shrestha, Anup, Chatfield, Akemi and Murray, Peter A.. 2020. "Assessing information security risks in the cloud: a case study of Australian local government authorities." Government Information Quarterly: an international journal of information technology management, policies, and practices. 37 (1). https://doi.org/10.1016/j.giq.2019.101419
Optimal delivery and replenishment policies for perishable products considering lost sale cost: an efficient hybrid algorithm
Babagolzadeh, Mahla, Pirayesh, Mohammadali and Shrestha, Anup. 2021. "Optimal delivery and replenishment policies for perishable products considering lost sale cost: an efficient hybrid algorithm." International Journal of Industrial and Systems Engineering. 37 (3), pp. 306-333. https://doi.org/10.1504/IJISE.2020.10024103
Development and evaluation of a software-mediated process assessment method for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Behari, Suren and Rajaeian, Mohammad Mehdi. 2020. "Development and evaluation of a software-mediated process assessment method for IT service management." Information and Management. 57 (4). https://doi.org/10.1016/j.im.2019.103213
Do social networking sites build and maintain social capital online in rural communities?
Tiwari, Sanjib, Lane, Michael and Alam, Khorshed. 2019. "Do social networking sites build and maintain social capital online in rural communities?" Journal of Rural Studies. 66, pp. 1-10. https://doi.org/10.1016/j.jrurstud.2019.01.029
Towards a taxonomy of process quality characteristics for assessment
Shrestha, Anup. 2018. "Towards a taxonomy of process quality characteristics for assessment." Stamelos, Ioannis, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 18th International Conference on Software Process Improvement and Capability Determination (SPICE 2018). Thessaloniki, Greece 09 - 10 Oct 2018 Cham, Switzerland. https://doi.org/10.1007/978-3-030-00623-5_4
Managing knowledge and learning for process improvement: a software-mediated process assessment approach for IT service management
Shrestha, Anup, Kong, Eric and Cater-Steel, Aileen. 2018. "Managing knowledge and learning for process improvement: a software-mediated process assessment approach for IT service management." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 621-641
A systematic literature mapping to investigate the role of IT in knowledge stock and transfer
Pant, Aastha, Shrestha, Anup, Kong, Eric and Ally, Mustafa. 2018. "A systematic literature mapping to investigate the role of IT in knowledge stock and transfer." Tanabu, Motonari and Senoo, Dai (ed.) 22nd Pacific Asia Conference on Information Systems (PACIS 2018). Yokohama, Japan 26 - 30 Jun 2018
Interpretation and reporting of process capability results: focus on improvement
Behari, Suren, Cater-Steel, Aileen, Shrestha, Anup and Soar, Jeffrey. 2018. "Interpretation and reporting of process capability results: focus on improvement." Stamelos, Ioannis, O’Connor, Rory v., Rout, Terry and Dorling, Alec (ed.) 18th International Conference on Software Process Improvement and Capability Determination (SPICE 2018). Thessaloniki, Greece 09 - 10 Oct 2018 Cham, Switzerland. https://doi.org/10.1007/978-3-030-00623-5_12
A software artefact to support standard-based process assessment: evolution of the TIPA® framework in a design science research project
Barafort, Beatrix, Shrestha, Anup, Cortina, Stephane and Renault, Alain. 2018. "A software artefact to support standard-based process assessment: evolution of the TIPA® framework in a design science research project." Computer Standards and Interfaces. 60, pp. 37-47. https://doi.org/10.1016/j.csi.2018.04.009
Benefits and relevance of International Standards in a design science research project for process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2018. "Benefits and relevance of International Standards in a design science research project for process assessments." Computer Standards and Interfaces. 60, pp. 48-56. https://doi.org/10.1016/j.csi.2018.04.011
Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review
Ali, Omar, Shrestha, Anup, Soar, Jeffrey and Wamba, Samuel Fosso. 2018. "Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review." International Journal of Information Management. 43, pp. 146-158. https://doi.org/10.1016/j.ijinfomgt.2018.07.009
Perceived potential for value creation from cloud computing: a study of the Australian regional government sector
Ali, Omar, Soar, Jeffrey and Shrestha, Anup. 2018. "Perceived potential for value creation from cloud computing: a study of the Australian regional government sector." Behaviour and Information Technology. 37 (12), pp. 1157-1176. https://doi.org/10.1080/0144929X.2018.1488991
Knowledge management: (potential) future research directions
Hislop, Donald, Murray, Peter A., Shrestha, Anup, Syed, Jawad and Mouzughi, Yusra. 2018. "Knowledge management: (potential) future research directions." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 691-703
On valuation of smart grid architectures: an enterprise engineering perspective
Razo-Zapata, Ivan S., Shrestha, Anup and Proper, Erik. 2017. "On valuation of smart grid architectures: an enterprise engineering perspective." Reinhartz-Berger, I., Gulden, J., Nurcan, S., Guédria, W. and Bera, P. (ed.) Enterprise, Business-Process and Information Systems Modeling. (BPMDS 2017, EMMSAD 2017). Essen, Germany 12 - 13 Jun 2017 Switzerland. https://doi.org/10.1007/978-3-319-59466-8_22
The role of national culture in the strategic use of and investment in ICT: a comparative study of Japanese and Australian organisations
Baty, Craig K., Lane, Michael, Cater-Steel, Aileen and Ally, Mustafa. 2017. "The role of national culture in the strategic use of and investment in ICT: a comparative study of Japanese and Australian organisations." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Australia.
Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector
Ali, Omar and Shrestha, Anup. 2017. "Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
Facilitating Knowledge Transfer for Innovation: Towards a Decision Support System to Identify Knowledge Stock in the ICT Profession
Shrestha, Anup, Kong, Eric and Collins, Paul. 2017. "Facilitating Knowledge Transfer for Innovation: Towards a Decision Support System to Identify Knowledge Stock in the ICT Profession." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
An Assessment Framework to Determine the Strategic Value of IT Architectures in Smart Grids
Razo-Zapata, Ivan S., Shrestha, Anup and Proper, Erik. 2017. "An Assessment Framework to Determine the Strategic Value of IT Architectures in Smart Grids." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project
Barafort, Beatrix, Shrestha, Anup and Cortina, Stephane. 2017. "The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_9
The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2017. "The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_32
An empirical assessment of the CIO role expectations instrument using PLS path modelling
Al-Taie, Moyassar, Lane, Michael and Cater-Steel, Aileen. 2018. "An empirical assessment of the CIO role expectations instrument using PLS path modelling." Communications of the Association for Information Systems. 42 (1), pp. 1-20. https://doi.org/10.17705/1CAIS.04201
Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation
Lane, Michael, Shrestha, Anup and Ali, Omar. 2017. "Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation." Bright Internet Global Summit 2017. Seoul, Korea 08 - 10 Dec 2017
Conducting software-mediated assessments for improvement
Shrestha, Anup. 2017. "Conducting software-mediated assessments for improvement." Sharing experiences of business computing between Australia and Korea (2017). Hobart, Australia 06 Dec 2017
Determinants of effective knowledge transfer from academic researchers to industry practitioners
Rajaeian, Mohammad Mehdi, Cater-Steel, Aileen and Lane, Michael. 2018. "Determinants of effective knowledge transfer from academic researchers to industry practitioners." Journal of Engineering and Technology Management. 47 (January-March), pp. 37-52. https://doi.org/10.1016/j.jengtecman.2017.12.003
Decision support systems for IT service management
Cater-Steel, Aileen, Valverde, Raul, Shrestha, Anup and Toleman, Mark. 2016. "Decision support systems for IT service management." International Journal of Information and Decision Sciences. 8 (3), pp. 284-304. https://doi.org/10.1504/IJIDS.2016.078588
Innovative decision support for IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2016. "Innovative decision support for IT service management." Journal of Decision Systems. 25 (Supplement 1), pp. 486-499. https://doi.org/10.1080/12460125.2016.1187424
Special Section on Rural and Remote ICT: Broadband Rural, Regional and National Impacts
Lane, Michael, Middleton, Catherine, Zarnekow, Ruediger and Alam, Khorshed. 2016. "Special Section on Rural and Remote ICT: Broadband Rural, Regional and National Impacts ." Australasian Journal of Information Systems. 20, pp. 1-2. https://doi.org/10.3127/ajis.v20i0.1474
A systematic literature review and critical assessment of model-driven decision support for IT outsourcing
Rajaeian, Mohammad Mehdi, Cater-Steel, Aileen and Lane, Michael. 2017. "A systematic literature review and critical assessment of model-driven decision support for IT outsourcing." Decision Support Systems. 102, pp. 42-56. https://doi.org/10.1016/j.dss.2017.07.002
The potential impact of digital currencies on the Australian economy
Ally, Mustafa, Gardiner, Michael and Lane, Michael. 2015. "The potential impact of digital currencies on the Australian economy." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Australia.
Evaluation of software mediated process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2015. "Evaluation of software mediated process assessments for IT service management." Rout, Terry, O’Connor, Rory V. and Dorling, Alec (ed.) 15th International Conference on Software Process Improvement and Capability Determination (SPICE 2015). Gothenburg, Sweden 16 - 17 Jun 2015 Cham, Switzerland. https://doi.org/10.1007/978-3-319-19860-6_7
Moving towards the effective evaluation of mobile learning initiatives in higher education institutions
Farley, Helen, Murphy, Angela, Todd, Nicole Ann, Lane, Michael, Hafeez-Baig, Abdul, Midgley, Warren and Johnson, Chris. 2015. "Moving towards the effective evaluation of mobile learning initiatives in higher education institutions." Zhang, Yu (Aimee) (ed.) Handbook of mobile teaching and learning. Germany. Springer. pp. 721-740
Software-mediated process assessment in IT service management
Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark, Rout, Terry and Shrestha, Anup. 2013. "Software-mediated process assessment in IT service management." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_17
Do they read your research? An investigation of practitioners’ use of IT outsourcing and cloud sourcing research
Rajaeian, Mohammad Mehdi, Cater-Steel, Aileen and Lane, Michael. 2016. "Do they read your research? An investigation of practitioners’ use of IT outsourcing and cloud sourcing research." Van Der Meer, Rosemary V. (ed.) 27th Australasian Conference on Information Systems (ACIS 2016). Wollongong, Australia 05 - 07 Dec 2016 Australia.
A measurement model to link process operational measures to risks associated with attainment of business critical success factors
Behari, Suren, Cater-Steel, Aileen, Shrestha, Anup and Soar, Jeffrey. 2016. "A measurement model to link process operational measures to risks associated with attainment of business critical success factors." 6th International Engaged Management Scholarship Conference (EMS 2016). Paris, France 08 - 11 Sep 2016
Software-mediated process assessment for IT service capability management
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2014. "Software-mediated process assessment for IT service capability management." Avgerou, Chrisanthi and Te'eni, Dov (ed.) 22nd European Conference on Information Systems (ECIS 2014): Digital Work, Digital Life. Tel Aviv, Israel 09 - 11 Jun 2014 Tel Aviv, Israel.
The CIO role expectations instrument: validation and model testing
Al-Taie, Moyassar, Lane, Michael S. and Cater-Steel, Aileen. 2013. "The CIO role expectations instrument: validation and model testing." Aisyah, Hepu and Standing, Craig (ed.) 24th Australasian Conference on Information Systems (ACIS 2013). Melbourne, Australia 04 - 06 Dec 2013 Melbourne, Australia.
How to communicate evaluation work in design science research? An exemplar case study
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2014. "How to communicate evaluation work in design science research? An exemplar case study." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Auckland, New Zealand.
A decision support tool to define scope in IT service management process assessment and improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2013. "A decision support tool to define scope in IT service management process assessment and improvement." vom Brocke, Jan, Hekkala, Riitta, Ram, Sudha and Rossi, Matti (ed.) 8th International Conference on Design Science at the Intersection of Physical and Virtual Design (DESRIST 2013). Helsinki, Finland 11 - 12 Jun 2013 Germany. Springer. https://doi.org/10.1007/978-3-642-38827-9_21
Prudential regulatory risk governance of IT multi-sourcing strategies within the Australian banking sector
Strong, Brian, Cater-Steel, Aileen and Lane, Michael. 2014. "Prudential regulatory risk governance of IT multi-sourcing strategies within the Australian banking sector." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Auckland, New Zealand.
An evaluation of NoSQL databases for EHR systems
Ercan, Mehmet Zahid and Lane, Michael. 2014. "An evaluation of NoSQL databases for EHR systems." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Auckland, New Zealand.
Building a software tool for transparent and efficient process assessments in IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "Building a software tool for transparent and efficient process assessments in IT service management." Tremblay, M. C., VanderMeer, D., Rothenberger, M., Gupta, A. and Yoon, V. (ed.) 9th International Conference on Design Science Research in Information Systems and Technologies (DESRIST 2014): Advancing the Impact of Design Science: Moving from Theory to Practice. Miami, United States 22 - 23 May 2014 Germany. Springer. https://doi.org/10.1007/978-3-319-06701-8_16
Virtualising process assessments to facilitate continual service improvement in IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2015. "Virtualising process assessments to facilitate continual service improvement in IT service management." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Adelaide, South Australia.
Perceptions of older age and digital participation in rural Queensland
McDonald, Lisa, Starasts, Ann, Tiwari, Sanjib and Lane, Michael. 2016. "Perceptions of older age and digital participation in rural Queensland." Australasian Journal of Regional Studies. 22 (2), pp. 263-284.
The supply and use of broadband in rural Australia: an explanatory case study of the Western Downs Region
Lane, Michael, Tiwari, Sanjib and Alam, Khorshed. 2016. "The supply and use of broadband in rural Australia: an explanatory case study of the Western Downs Region." Australasian Journal of Information Systems. 20, pp. 1-24. https://doi.org/10.3127/ajis.v20i0.1202
The issue of reliability in software mediated process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Rout, Terry and Behari, Suren. 2016. "The issue of reliability in software mediated process assessments." Clarke, Paul M., O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) Software Process Improvement and Capability Determination 16th International Conference, SPICE 2016. Dublin, Ireland 09 - 10 Jun 2016 Switzerland. https://doi.org/10.1007/978-3-319-38980-6_15
IT outsourcing decision factors in research and practice: a case study
Rajaeian, Mohammad Mehdi, Cater-Steel, Aileen and Lane, Michael. 2015. "IT outsourcing decision factors in research and practice: a case study." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Adelaide, South Australia.
How do students use their mobile devices to support learning? A case study from an Australian regional university
Farley, Helen, Murphy, Angela, Johnson, Chris, Carter, Brad, Lane, Michael, Midgley, Warren, Hafeez-Baig, Abdul, Dekeyser, Stijn and Koronios, Andy. 2015. "How do students use their mobile devices to support learning? A case study from an Australian regional university." Journal of Interactive Media in Education. 15 (1), pp. 1-13. https://doi.org/10.5334/jime.ar
Information system security commitment: a study of external influences on senior management
Barton, Kevin A., Tejay, Gurvirender, Lane, Michael and Terrell, Steve. 2016. "Information system security commitment: a study of external influences on senior management." Computers and Security. 59, pp. 9-25. https://doi.org/10.1016/j.cose.2016.02.007
Towards transparent and efficient process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2014. "Towards transparent and efficient process assessments for IT service management." Communications in Computer and Information Science. 477, pp. 165-176. https://doi.org/10.1007/978-3-319-13036-1_15
Consistent! Transparent! D.I.Y. ITSM process assessment approach
Shrestha, Anup and Kennedy, Graham. 2014. "Consistent! Transparent! D.I.Y. ITSM process assessment approach." iTSMF Australia Annual Conference (LEADit 2014): IT Service Management in a Connected World. Melbourne, Australia 13 - 15 Aug 2014 Melbourne, Australia.
A method to select IT service management processes for improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "A method to select IT service management processes for improvement." JITTA: an information systems journal. 15 (3), pp. 31-56.
Mobile learning anytime, anywhere: what are our students doing?
Murphy, Angela, Farley, Helen, Lane, Michael, Hafeez-Baig, Abdul and Carter, Brad. 2014. "Mobile learning anytime, anywhere: what are our students doing?" Australasian Journal of Information Systems. 18 (3), pp. 331-345.
Smart tools for IT service management: a review of two decision support system projects
Valverde, Raul, Cater-Steel, Aileen, Shrestha, Anup and Toleman, Mark. 2014. "Smart tools for IT service management: a review of two decision support system projects." Sharda, Ramesh and Sagarnaga, Jose (ed.) 4th International Conference on Engaged Management Scholarship (EDBA 2014): Bridging. Tulsa, United States 11 - 14 Sep 2014 Tulsa, OK. United States. https://doi.org/10.2139/ssrn.2553012
A past to present journey: a critical analysis of the Chief Information Officer role
Al-Taie, Moyassar, Lane, Michael and Cater-Steel, Aileen. 2015. "A past to present journey: a critical analysis of the Chief Information Officer role." Wadhwa, Manish and Harper, Alan (ed.) Technology, innovation and enterprise transformation. Hershey PA, USA. IGI Global. pp. 180-206
University staff adoption of iPads: an empirical study using an extended Technology Acceptance Model
Lane, Michael and Stagg, Adrian. 2014. "University staff adoption of iPads: an empirical study using an extended Technology Acceptance Model." Australasian Journal of Information Systems. 18 (3), pp. 53-74.
Prudential risk management of IT sourcing strategies: a case study of an Australian bank
Strong, Brian, Cater-Steel, Aileen and Lane, Michael. 2014. "Prudential risk management of IT sourcing strategies: a case study of an Australian bank." 20th Americas Conference on Information Systems (AMCIS 2014): Smart Sustainability: The Information Systems Opportunity. Savannah, United States 07 - 09 Aug 2014 Atlanta, GA. United States.
Does broadband connectivity and social networking sites build and maintain social capital in rural communities?
Tiwari, Sanjib, Lane, Michael and Alam, Khorshed. 2015. "Does broadband connectivity and social networking sites build and maintain social capital in rural communities?" 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Australia.
The challenges and opportunities of delivering wireless high speed broadband services in Rural and Remote Australia: A Case Study of Western Downs Region (WDR)
Tiwari, Sanjib, Lane, Michael and Alam, Khorshed. 2015. "The challenges and opportunities of delivering wireless high speed broadband services in Rural and Remote Australia: A Case Study of Western Downs Region (WDR)." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Australia.
Development and evaluation of a software-mediated process assessment approach in IT service management
Shrestha, Anup. 2015. Development and evaluation of a software-mediated process assessment approach in IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
An exploration of access to and use of mobile technologies for learning activities among higher education students
Murphy, Angela, Farley, Helen, Midgley, Warren, Carter, Brad, Lane, Michael and Hafeez-Baig, Abdul. 2013. "An exploration of access to and use of mobile technologies for learning activities among higher education students." Research Colloquia and Showcase 2013. Springfield, Australia 12 - 13 Jun 2013 Queensland, Australia.
Listening to the student voice: how are students really using mobile technologies for learning?
Murphy, Angela, Farley, Helen, Johnson, Chris, Lane, Michael, Carter, Brad, Hafeez-Baig, Abdul, Midgley, Warren, Dekeyser, Stijn, Rees, Sharon, Mitchell, Maxine, Doyle, Joanne and Koronios, Andy. 2013. "Listening to the student voice: how are students really using mobile technologies for learning?" Carter, Helen, Gosper, Maree and Hedberg, John (ed.) 30th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2013). Sydney, Australia 01 - 04 Dec 2013
Mobile learning anytime, anywhere: what are our students doing?
Murphy, Angela, Farley, Helen, Lane, Michael, Hafeez-Baig, Abdul and Carter, Brad. 2013. "Mobile learning anytime, anywhere: what are our students doing?" Aisyah, Hepu and Standing, Craig (ed.) 24th Australasian Conference on Information Systems (ACIS 2013). Melbourne, Australia 04 - 06 Dec 2013 Melbourne, Australia.
A tool for IT service management process assessment for process improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark and Rout, Terry. 2013. "A tool for IT service management process assessment for process improvement." Heidrich, Jens, Oivo, Markku, Jedlitschka, Andreas and Baldassarre, Marie Teresa (ed.) 14th International Conference on Product-Focused Software Process Improvement (PROFES 2013). Paphos, Cyprus 12 - 14 Jun 2013 Berlin, Germany. Springer. https://doi.org/10.1007/978-3-642-39259-7_27
The relationship between organisational strategic IT vision and CIO roles: one size does not fit all
Al-Taie, Moyassar, Lane, Michael and Cater-Steel, Aileen. 2014. "The relationship between organisational strategic IT vision and CIO roles: one size does not fit all." Australasian Journal of Information Systems. 18 (2), pp. 59-89.
University staff adoption of iPads: An empirical study using an extended TAM model
Lane, Michael Steven and Stagg, Adrian. 2014. "University staff adoption of iPads: An empirical study using an extended TAM model ." Australasian Journal of Information Systems. 18 (3), pp. 53-74.
ITSM process assessments using ISO/IEC 15504 for CSI
Shrestha, Anup, Collins, Paul and Cater-Steel, Aileen. 2013. "ITSM process assessments using ISO/IEC 15504 for CSI." Informed Intelligence: ITSMF Australia Bulletin.
Does a good fit between mobile work support functions and mobile sales-force worker tasks lead to improved work performance?
Lembach, Markus and Lane, Michael. 2013. "Does a good fit between mobile work support functions and mobile sales-force worker tasks lead to improved work performance?" Journal of Electronic Commerce in Organizations: the international journal of electronic commerce in modern organizations. 11 (4), pp. 52-69. https://doi.org/10.4018/jeco.2013100104
Efficient intrusion detection scheme based on SVM
Zhou, Guangping and Shrestha, Anup. 2013. "Efficient intrusion detection scheme based on SVM." Journal of Networks. 8 (9), pp. 2128-2134. https://doi.org/10.4304/jnw.8.9.2128-2134
Social ITSM - challenges and benefits
Shrestha, Anup. 2012. "Social ITSM - challenges and benefits." At Your Service. 2 (3), pp. 3-7.
Social ITSM: exploring challenges and benefits
Shrestha, Anup. 2012. "Social ITSM: exploring challenges and benefits." ITSMF Bulletin: Informed Intelligence.
A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.
Towards an improved IT service desk system and processes: a case study
Jäntti, Marko, Cater-Steel, Aileen and Shrestha, Anup. 2012. "Towards an improved IT service desk system and processes: a case study." International Journal on Advances in Systems and Measurements. 5 (3 & 4), pp. 203-215.
Does the android permission system provide adequate information privacy protection for end-users of mobile apps?
Lane, Michael. 2012. "Does the android permission system provide adequate information privacy protection for end-users of mobile apps?" Williams, Trish, Johnstone, Mike and Valli, Craig (ed.) 10th Australian Information Security Management Conference (SECAU 2012). Perth, Western Australia 03 - 05 Dec 2012 Perth Western Australia.
An information security awareness capability model (ISACM)
Poepjes, Robert and Lane, Michael. 2012. "An information security awareness capability model (ISACM)." Williams, Trish, Johnstone, Mike and Valli, Craig (ed.) 10th Australian Information Security Management Conference (SECAU 2012). Perth, Western Australia 03 - 05 Dec 2012 Perth, Western Australia.
The fit of mobile work support functionalities with pharmaceutical sales-force worker tasks
Lembach, Markus and Lane, Michael Steven. 2011. "The fit of mobile work support functionalities with pharmaceutical sales-force worker tasks." Siriluck, Rotchanakitumnuai / RS and Kaewkitipong, Laddawan / KL (ed.) 11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011). Bangkok, Thailand 28 Nov - 02 Dec 2011 Bangkok Thailand.
Critical competencies required for the role of the modern CIO
Lane, Michael S. and Koronios, Andy. 2007. "Critical competencies required for the role of the modern CIO." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.
Editorial for special issue of AJIS on green IT/IS (sustainable computing)
Lane, Michael S., Kolbe, Lutz and Zarnekow, Rudiger. 2011. "Editorial for special issue of AJIS on green IT/IS (sustainable computing)." Australasian Journal of Information Systems. 17 (1), pp. 1-4. https://doi.org/10.3127/ajis.v17i1.666
Is XP agile enough for the development of Web information systems?
Lane, Michael S., Van der Vyver, Glen Litton and Koronios, Andy. 2003. "Is XP agile enough for the development of Web information systems?" Lethbridge, N. (ed.) 14th Australasian Conference on Information Systems (ACIS 2003). Perth, Australia 26 - 28 Nov 2003 Perth, Western Australia.
Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers
Lane, Michael S., van der Vyver, Glen, Basnet, Prajwal and Howard, Srecko. 2004. "Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Tasmania.
Trust in virtual communities involved in free/open source projects: an empirical study
Lane, Michael S., van der Vyver, Glen and Basnet, Prajwal. 2004. "Trust in virtual communities involved in free/open source projects: an empirical study." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Tasmania.
Agile methodologies and the emergence of the agile organisation: a software development approach waiting for its time?
Van Der Vyver, Glen, Koronios, Andy and Lane, Michael S.. 2003. "Agile methodologies and the emergence of the agile organisation: a software development approach waiting for its time?" Hillier, Matthew, Falconer, Don, Hanisch, Jo and Horrocks, Sam (ed.) 7th Pacific Asia Conference on Information Systems (PACIS 2003). Adelaide, Australia 10 - 13 Jul 2003 Adelaide, South Australia.
Partnership quality in IT outsourcing: a mixed methods review of its measurement
Lane, Michael S. and Van Der Vyver, Glen. 2005. "Partnership quality in IT outsourcing: a mixed methods review of its measurement." Campbell, Bruce, Underwood, Jim and Bunker, Deborah (ed.) 16th Australasian Conference on Information Systems (ACIS 2005). Manly, Australia 30 Nov - 02 Dec 2005 Manly, Australia.
Informal control in open source projects: an empirical assessment
Basnet, Prajwal and Lane, Michael S.. 2005. "Informal control in open source projects: an empirical assessment." Campbell, Bruce, Underwood, Jim and Bunker, Deborah (ed.) 16th Australasian Conference on Information Systems (ACIS 2005). Manly, Australia 30 Nov - 02 Dec 2005 Sydney, Australia.
Facilitators and inhibitors for the adoption of agile methods
Van Der Vyver, Glen, Lane, Michael and Koronios, Andy. 2010. "Facilitators and inhibitors for the adoption of agile methods." Siau, Keng, Chiang, Roger and Hardgrave, Bill C. (ed.) Systems analysis and design: people, processes, and projects. United States. Routledge. pp. 31-50
Examining client perceptions of partnership quality and its dimensions in an IT outsourcing relationship
Lane, Michael S. and Lum, Weng Haan. 2010. "Examining client perceptions of partnership quality and its dimensions in an IT outsourcing relationship." Australasian Journal of Information Systems. 17 (1), pp. 47-76.
What are the key job functions and critical competencies required for the role of the CIO in achieving superior organizational performance?
Hodgson, Leeanne and Lane, Michael S.. 2010. "What are the key job functions and critical competencies required for the role of the CIO in achieving superior organizational performance?" Cartelli, Antonio, Cohen, Eli B. and Cohen, Betty (ed.) InSITE 2010: Informing Science and Information Technology Education Joint Conference. Cassino, Italy 19 - 24 Jun 2010 Santa Rosa, CA, United States.
The adoption of single sign-on and multifactor authentication in organisations: a critical evaluation using TOE framework
D'Costa-Alphonso, Marise-Marie and Lane, Michael. 2010. "The adoption of single sign-on and multifactor authentication in organisations: a critical evaluation using TOE framework." Issues in Informing Science and Information Technology. 7, pp. 161-190.
Using clickers to support information literacy skills development and instruction in first-year business students
Stagg, Adrian and Lane, Michael. 2010. "Using clickers to support information literacy skills development and instruction in first-year business students." Journal of Information Technology Education: Research. 9, pp. 197-215.
The energy inefficiency of office computing and potential emerging technology solutions
Lane, Michael S., Howard, Angela and Howard, Srecko. 2009. "The energy inefficiency of office computing and potential emerging technology solutions." Issues in Informing Science and Information Technology. 6, pp. 795-808.
Integrating web and database marketing: Australian study of direct marketing firms
Lane, Michael S. and Cavaye, Angele. 2000. "Integrating web and database marketing: Australian study of direct marketing firms." Journal of Research and Practice in Information Technology. 32 (3/4), pp. 168-184.
Determining key technology and management issues for CIOs deemed to be problematic and suffering from performance gaps
Lane, Michael S. and Koronios, Andy. 2007. "Determining key technology and management issues for CIOs deemed to be problematic and suffering from performance gaps." Koronios, Andy, Zhou, Chunguang, Wang, Yuangliang, Zhang, Shuqing, Liang, Yanchun and Gao, Jing (ed.) 1st International Conference of ICT Innovation and Application. Zhuhai, China 15 - 17 Nov 2007 Adelaide, South Australia.
Using the new generation of IS development techniques in effective group learning: a pilot study of a team-based approach in an IT Course
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Using the new generation of IS development techniques in effective group learning: a pilot study of a team-based approach in an IT Course." 2003 Informing Science + Information Technology Education Joint Conference 2003 (InSITE 2003). Pori, Finland 24 - 27 Jun 2003 Santa Rosa, CA, United States.
Enforcing secure access control in integrated systems over the internet
Yong, Jianming, Lane, Michael S., Toleman, Mark and Yang, Yun. 2003. "Enforcing secure access control in integrated systems over the internet." 1st Australian Information Security Management Conference. Perth, Western Australia 24 Nov 2003 Perth, Western Australia.
Does off-shoring IT make good business sense? Proceed with caution!
Lane, Michael and Van Der Vyver, Glen. 2006. "Does off-shoring IT make good business sense? Proceed with caution!" Tan, Bernard (ed.) 10th Pacific Asia Conference on Information Systems (PACIS 2006). Kuala Lumpur, Malaysia 06 - 09 Jul 2006 Phoenix, AZ, USA.
Conceptual frames of reference and their influence on e-commerce system development
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Conceptual frames of reference and their influence on e-commerce system development." Andersen, Kim, Elliot, Steve, Swatman, Paula, Trauth, Eileen and Bjorn-Andersen, Niels (ed.) Seeking success in e-business: a multidisciplinary approach. Norwell, Mass, United States. Kluwer Academic Publishers. pp. 69-90
Factors influencing the decision to choose information technology preparatory studies in secondary schools: an exploratory study in regional/rural Australia
Van Der Vyver, Glen, Crabb, Debbie and Lane, Michael S.. 2004. "Factors influencing the decision to choose information technology preparatory studies in secondary schools: an exploratory study in regional/rural Australia." Issues in Informing Science and Information Technology. 1, pp. 729-739.
Are universities To blame for the IT careers crisis
Van Der Vyver, Glen and Lane, Michael S.. 2006. "Are universities To blame for the IT careers crisis." Issues in Informing Science and Information Technology. 3, pp. 679-686.
Higher education course content: paper-based, online or hybrid course delivery?
Van Der Vyver, Glen and Lane, Michael S.. 2004. "Higher education course content: paper-based, online or hybrid course delivery?" Issues in Informing Science and Information Technology. 1, pp. 827-844.
Using a team-based approach in an IS Course: an empirical study
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Using a team-based approach in an IS Course: an empirical study." Journal of Information Technology Education. 2 (Special issue), pp. 393-406.
An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal
Lane, Michael S., Van Der Vyver, Glen, Delpachitra, Sarath and Howard, Srecko. 2004. "An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal." The Electronic Journal of Information Systems in Developing Countries. 16 (1), pp. 1-18.
A balanced approach to capturing user requirements in business-to-consumer web information systems
Lane, Michael S. and Koronios, Andy. 2001. "A balanced approach to capturing user requirements in business-to-consumer web information systems." Australian Journal Of Information Systems. 9 (1), pp. 61-69. https://doi.org/10.3127
A review of IT outsourcing trends in 2005: an Australian study
Lane, Michael S. and Van der Vyver, Glen. 2005. "A review of IT outsourcing trends in 2005: an Australian study." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.
IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective
Lane, Michael S., Van Der Vyver, Glen and Hajiyev, Eldar. 2005. "IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.