Sustainable open vehicle routing with release-time and time-window: a two-echelon distribution system

Paper


Babagolzadeh, M., Shrestha, A., Abbasi, B., Zhang, S., Atefi, R. and Woodhead, A.. 2019. "Sustainable open vehicle routing with release-time and time-window: a two-echelon distribution system." Ivanov, Dmitry, Dolgui, Alexandre and Yalaoui, Farouk (ed.) 9th IFAC Conference on Manufacturing Modelling, Management and Control (MIM 2019). Berlin, Germany 28 - 30 Aug 2019 Laxenburg, Austria. https://doi.org/10.1016/j.ifacol.2019.11.219
Paper/Presentation Title

Sustainable open vehicle routing with release-time and time-window: a two-echelon distribution system

Presentation TypePaper
AuthorsBabagolzadeh, M. (Author), Shrestha, A. (Author), Abbasi, B. (Author), Zhang, S. (Author), Atefi, R. (Author) and Woodhead, A. (Author)
EditorsIvanov, Dmitry, Dolgui, Alexandre and Yalaoui, Farouk
Journal or Proceedings TitleIFAC Papers OnLine
Journal Citation52 (13), pp. 571-576
Number of Pages6
Year2019
Place of PublicationLaxenburg, Austria
Digital Object Identifier (DOI)https://doi.org/10.1016/j.ifacol.2019.11.219
Web Address (URL) of Paperhttps://www.sciencedirect.com/science/article/pii/S2405896319311693
Conference/Event9th IFAC Conference on Manufacturing Modelling, Management and Control (MIM 2019)
Event Details
9th IFAC Conference on Manufacturing Modelling, Management and Control (MIM 2019)
Event Date
28 to end of 30 Aug 2019
Event Location
Berlin, Germany
Abstract

In an increasingly competitive economic environment, outsourcing for logistics has emerged as a cost-efficient strategy during freight transportation. The open vehicle routing problem is a type of classical vehicle routing problem, in which businesses outsource logistics to a third-party company and the vehicles do not return to the depot at the end of their journey. This paper develops a mixed integer linear programming model for two-echelon open vehicle routing problem that integrates city distribution constraints such as time-window and release-time. The release-time refers to the time at which products become ready at satellites for downstream distribution, and it is influenced by limited available resources and work load of each satellite. The proposed model determines the optimal configuration of the routes while minimizing the handling costs, penalty costs, and transportation costs. We use a comprehensive emission model that accounts for load, distance, speed and vehicle characteristics to estimate fuel consumption. Finally, we utilize a numerical example to illustrate the proposed model and explore the effects of release-time on total cost.

Keywordssustainable supply chain, open vehicle routing, city logistics, time-window, release-time
ANZSRC Field of Research 2020350999. Transportation, logistics and supply chains not elsewhere classified
401411. Packaging, storage and transportation (excl. food and agricultural products)
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Byline AffiliationsSchool of Commerce
School of Management and Enterprise
Royal Melbourne Institute of Technology (RMIT)
Ferdowsi University of Mashhad, Iran
Rural Economies Centre of Excellence
Institution of OriginUniversity of Southern Queensland
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Xu, Shiteng, Gow, Jeff, Chen, Youzhi, Zhang, Yahua and Huang, Zhibin. 2019. "The determinants of outward foreign direct investment strategies of Chinese energy firms." Singapore Economic Review. 64 (4), pp. 1019-1036. https://doi.org/10.1142/S0217590817450072
A comparative study of airline efficiency in China and India: A dynamic network DEA approach
Yu, Hang, Zhang, Yahua, Zhang, Anming, Wang, Kun and Cui, Qiang. 2019. "A comparative study of airline efficiency in China and India: A dynamic network DEA approach." Research in Transportation Economics. 76, pp. 1-12. https://doi.org/10.1016/j.retrec.2019.100746
Effects of Beijing-Shanghai high-speed rail on air travel: Passenger types, airline groups and tacit collusion
Ma, Wenliang, Wang, Qiang, Yang, Hangjun, Zhang, Anming and Zhang, Yahua. 2019. "Effects of Beijing-Shanghai high-speed rail on air travel: Passenger types, airline groups and tacit collusion." Research in Transportation Economics. 74, pp. 64-76. https://doi.org/10.1016/j.retrec.2018.12.002
An analysis of price competition and price wars in Australia's domestic airline market
Ma, Wenliang, Wang, Qiang, Yang, Hangjun and Zhang, Yahua. 2019. "An analysis of price competition and price wars in Australia's domestic airline market." Transport Policy. 81, pp. 163-172. https://doi.org/10.1016/j.tranpol.2019.06.008
Why are regional jets less used in emerging economies? A real options valuation approach and policy implications
Hu, Qiwei, Zhang, Anming and Zhang, Yahua. 2019. "Why are regional jets less used in emerging economies? A real options valuation approach and policy implications." Transport Policy. 79, pp. 125-136. https://doi.org/10.1016/j.tranpol.2019.04.012
Measuring multi-modal connections and connectivity radiations of transport infrastructure in China
Zhu, Zhenran, Zhang, Anming and Zhang, Yahua. 2019. "Measuring multi-modal connections and connectivity radiations of transport infrastructure in China." Transportmetrica A: Transport and Science. 15 (2), pp. 1762-1790. https://doi.org/10.1080/23249935.2019.1642966
Assessing information security risks in the cloud: a case study of Australian local government authorities
Ali, Omar, Shrestha, Anup, Chatfield, Akemi and Murray, Peter A.. 2020. "Assessing information security risks in the cloud: a case study of Australian local government authorities." Government Information Quarterly: an international journal of information technology management, policies, and practices. 37 (1). https://doi.org/10.1016/j.giq.2019.101419
Optimal delivery and replenishment policies for perishable products considering lost sale cost: an efficient hybrid algorithm
Babagolzadeh, Mahla, Pirayesh, Mohammadali and Shrestha, Anup. 2021. "Optimal delivery and replenishment policies for perishable products considering lost sale cost: an efficient hybrid algorithm." International Journal of Industrial and Systems Engineering. 37 (3), pp. 306-333. https://doi.org/10.1504/IJISE.2020.10024103
Development and evaluation of a software-mediated process assessment method for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Behari, Suren and Rajaeian, Mohammad Mehdi. 2020. "Development and evaluation of a software-mediated process assessment method for IT service management." Information and Management. 57 (4). https://doi.org/10.1016/j.im.2019.103213
Feasibility study for developing an Indigenous branded range of beef products and services (Producer Innovation Fast-track)
Burey, P., Woodhead, A., Kille, T., Zhang, S., Miller, K., Babagolzadeh, M., Pfingst, Jason, Dunrobin, Kelvin, Gorringe, Max, Malone, Johnathon and Perkins, Ian. 2019. Feasibility study for developing an Indigenous branded range of beef products and services (Producer Innovation Fast-track). North Sydney, Australia. Meat & Livestock Australia.
Measuring air connectivity between China and Australia
Zhu, Zhenran, Zhang, Anming, Zhang, Yahua, Huang, Zhibin and Xu, Shiteng. 2019. "Measuring air connectivity between China and Australia." Journal of Transport Geography. 74, pp. 359-370. https://doi.org/10.1016/j.jtrangeo.2018.12.017
Towards a taxonomy of process quality characteristics for assessment
Shrestha, Anup. 2018. "Towards a taxonomy of process quality characteristics for assessment." Stamelos, Ioannis, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 18th International Conference on Software Process Improvement and Capability Determination (SPICE 2018). Thessaloniki, Greece 09 - 10 Oct 2018 Cham, Switzerland. https://doi.org/10.1007/978-3-030-00623-5_4
Managing knowledge and learning for process improvement: a software-mediated process assessment approach for IT service management
Shrestha, Anup, Kong, Eric and Cater-Steel, Aileen. 2018. "Managing knowledge and learning for process improvement: a software-mediated process assessment approach for IT service management." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 621-641
ASEAN high value add red meat opportunities
Woodhead, Alice, Zhang, Shane, Burey, Polly, Earl, Greg and Miller, Karen. 2018. ASEAN high value add red meat opportunities. North Sydney, Australia. Meat & Livestock Australia.
Pricing dynamics between airline groups with dual-brand services: the case of the Australian domestic market
Zhang, Yahua, Sampaio, Breno, Fu, Xiaowen and Huang, Zhibin. 2018. "Pricing dynamics between airline groups with dual-brand services: the case of the Australian domestic market." Transportation Research Part A: Policy and Practice. 112, pp. 46-59. https://doi.org/10.1016/j.tra.2018.01.006
Connectivity of intercity passenger transportation in China: a multi-modal and network approach
Zhu, Zhenran, Zhang, Anming and Zhang, Yahua. 2018. "Connectivity of intercity passenger transportation in China: a multi-modal and network approach." Journal of Transport Geography. 71, pp. 263-276. https://doi.org/10.1016/j.jtrangeo.2017.05.009
A systematic literature mapping to investigate the role of IT in knowledge stock and transfer
Pant, Aastha, Shrestha, Anup, Kong, Eric and Ally, Mustafa. 2018. "A systematic literature mapping to investigate the role of IT in knowledge stock and transfer." Tanabu, Motonari and Senoo, Dai (ed.) 22nd Pacific Asia Conference on Information Systems (PACIS 2018). Yokohama, Japan 26 - 30 Jun 2018
Interpretation and reporting of process capability results: focus on improvement
Behari, Suren, Cater-Steel, Aileen, Shrestha, Anup and Soar, Jeffrey. 2018. "Interpretation and reporting of process capability results: focus on improvement." Stamelos, Ioannis, O’Connor, Rory v., Rout, Terry and Dorling, Alec (ed.) 18th International Conference on Software Process Improvement and Capability Determination (SPICE 2018). Thessaloniki, Greece 09 - 10 Oct 2018 Cham, Switzerland. https://doi.org/10.1007/978-3-030-00623-5_12
A software artefact to support standard-based process assessment: evolution of the TIPA® framework in a design science research project
Barafort, Beatrix, Shrestha, Anup, Cortina, Stephane and Renault, Alain. 2018. "A software artefact to support standard-based process assessment: evolution of the TIPA® framework in a design science research project." Computer Standards and Interfaces. 60, pp. 37-47. https://doi.org/10.1016/j.csi.2018.04.009
Benefits and relevance of International Standards in a design science research project for process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2018. "Benefits and relevance of International Standards in a design science research project for process assessments." Computer Standards and Interfaces. 60, pp. 48-56. https://doi.org/10.1016/j.csi.2018.04.011
Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review
Ali, Omar, Shrestha, Anup, Soar, Jeffrey and Wamba, Samuel Fosso. 2018. "Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review." International Journal of Information Management. 43, pp. 146-158. https://doi.org/10.1016/j.ijinfomgt.2018.07.009
Perceived potential for value creation from cloud computing: a study of the Australian regional government sector
Ali, Omar, Soar, Jeffrey and Shrestha, Anup. 2018. "Perceived potential for value creation from cloud computing: a study of the Australian regional government sector." Behaviour and Information Technology. 37 (12), pp. 1157-1176. https://doi.org/10.1080/0144929X.2018.1488991
Gravity models in air transport research: a survey and an application
Zhang, Yahua, Lin, Faqin and Zhang, Anming. 2018. "Gravity models in air transport research: a survey and an application." Blonigen, Bruce A. and Wilson, Wesley W. (ed.) Handbook of international trade and transportation. Cheltenham, United Kingdom. Edward Elgar Publishing. pp. 141-158
Airline economics and finance
Zhang, Anming and Zhang, Yahua. 2018. "Airline economics and finance." Halpern, Nigel and Graham, Anne (ed.) The Routledge companion to air transport management. Milton Park, United Kingdom. Routledge. pp. 171-188
Knowledge management: (potential) future research directions
Hislop, Donald, Murray, Peter A., Shrestha, Anup, Syed, Jawad and Mouzughi, Yusra. 2018. "Knowledge management: (potential) future research directions." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 691-703
On valuation of smart grid architectures: an enterprise engineering perspective
Razo-Zapata, Ivan S., Shrestha, Anup and Proper, Erik. 2017. "On valuation of smart grid architectures: an enterprise engineering perspective." Reinhartz-Berger, I., Gulden, J., Nurcan, S., Guédria, W. and Bera, P. (ed.) Enterprise, Business-Process and Information Systems Modeling. (BPMDS 2017, EMMSAD 2017). Essen, Germany 12 - 13 Jun 2017 Switzerland. https://doi.org/10.1007/978-3-319-59466-8_22
Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector
Ali, Omar and Shrestha, Anup. 2017. "Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
Facilitating Knowledge Transfer for Innovation: Towards a Decision Support System to Identify Knowledge Stock in the ICT Profession
Shrestha, Anup, Kong, Eric and Collins, Paul. 2017. "Facilitating Knowledge Transfer for Innovation: Towards a Decision Support System to Identify Knowledge Stock in the ICT Profession." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
An Assessment Framework to Determine the Strategic Value of IT Architectures in Smart Grids
Razo-Zapata, Ivan S., Shrestha, Anup and Proper, Erik. 2017. "An Assessment Framework to Determine the Strategic Value of IT Architectures in Smart Grids." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project
Barafort, Beatrix, Shrestha, Anup and Cortina, Stephane. 2017. "The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_9
The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2017. "The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_32
Value chain analysis of high value horticulture products and report documentation from Queensland Murray-Darling Basin
Zull, Andrew, Sun, Ximing (Tim), Nugent, Timothy and Woodhead, Alice. 2017. Value chain analysis of high value horticulture products and report documentation from Queensland Murray-Darling Basin. Toowoomba, Australia. Unpublished.
The diversification dilemma
Nugent, Timothy and Woodhead, Alice. 2017. The diversification dilemma. Toowoomba, Australia. Unpublished.
Protecting your brand: intellectual property for value added exports
Nugent, Timothy, Woodhead, Alice and He, Ling Ling. 2016. Protecting your brand: intellectual property for value added exports. Toowoomba, Australia. Unpublished.
Quilpie to Brisbane, moving cattle by rail freight: the regular reliable and responsive services challenge
Woodhead, Alice, Nugent, Timothy, McDonald, Lisa and Rezazade, Faezeh. 2016. Quilpie to Brisbane, moving cattle by rail freight: the regular reliable and responsive services challenge. Toowoomba, Australia. Unpublished.
Protecting food brands in China
He, Ling Ling, Woodhead, Alice and Nugent, Timothy. 2016. Protecting food brands in China. Toowoomba, Australia. Unpublished.
Chinese food distribution and retail outlets
Sun, Ximing, Zhang, Shane, Woodhead, Alice and Nugent, Timothy. 2016. Chinese food distribution and retail outlets. Toowoomba, Australia. Unpublished.
Why China? Shanghai and food consumption trends
Ng, Eric, Sun, Ximing, Woodhead, Alice and Nugent, Timothy. 2016. Why China? Shanghai and food consumption trends. Toowoomba, Australia. Unpublished.
Connectivity at Chinese airports: the evolution and drivers
Zhang, Yahua, Zhang, Anming, Zhu, Zhenran and Wang, Kun. 2017. "Connectivity at Chinese airports: the evolution and drivers." Transportation Research Part A: Policy and Practice. 103, pp. 490-508. https://doi.org/10.1016/j.tra.2017.05.026
Key determinants of airline pricing and air travel demand in China and India: policy, ownership, and LCC competition
Wang, Kun, Zhang, Anming and Zhang, Yahua. 2018. "Key determinants of airline pricing and air travel demand in China and India: policy, ownership, and LCC competition." Transport Policy. 63, pp. 80-89. https://doi.org/10.1016/j.tranpol.2017.12.018
Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation
Lane, Michael, Shrestha, Anup and Ali, Omar. 2017. "Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation." Bright Internet Global Summit 2017. Seoul, Korea 08 - 10 Dec 2017
Air transport development: a comparative analysis of China and India
Zhang, Yahua and Zhang, Anming. 2017. "Air transport development: a comparative analysis of China and India." Finger, Mattias and Button, Kenneth (ed.) Air transport liberalization: a critical assessment. Cheltenham, United Kingdom. Edward Elgar Publishing. pp. 112-137
Conducting software-mediated assessments for improvement
Shrestha, Anup. 2017. "Conducting software-mediated assessments for improvement." Sharing experiences of business computing between Australia and Korea (2017). Hobart, Australia 06 Dec 2017
Two dimensional accessibility analysis of metro stations in Xi’an, China
Li, Linbo, Ren, Huan, Zhao, Shanshan, Duan, Zhengyu, Zhang, Yahua and Zhang, Anming. 2017. "Two dimensional accessibility analysis of metro stations in Xi’an, China." Transportation Research Part A: Policy and Practice. 106, pp. 414-426. https://doi.org/10.1016/j.tra.2017.10.014
Decision support systems for IT service management
Cater-Steel, Aileen, Valverde, Raul, Shrestha, Anup and Toleman, Mark. 2016. "Decision support systems for IT service management." International Journal of Information and Decision Sciences. 8 (3), pp. 284-304. https://doi.org/10.1504/IJIDS.2016.078588
Innovative decision support for IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2016. "Innovative decision support for IT service management." Journal of Decision Systems. 25 (Supplement 1), pp. 486-499. https://doi.org/10.1080/12460125.2016.1187424
Shanghai cold chain logistics
Zhang, Shane. 2016. Shanghai cold chain logistics. Toowoomba, Australia. University of Southern Queensland.
Air transport services in regional Australia: demand pattern, frequency choice and airport entry
Zhang, Yahua, Wang, Kun and Fu, Xiaowen. 2017. "Air transport services in regional Australia: demand pattern, frequency choice and airport entry." Transportation Research Part A: Policy and Practice. 103, pp. 472-489. https://doi.org/10.1016/j.tra.2017.05.028
Integrating Australian agriculture with global value chains and Asian customers
Woodhead, Alice, Earl, Greg and Zhang, Shane. 2017. Integrating Australian agriculture with global value chains and Asian customers. Australia. Committee for Economic Development of Australia.
Toowoomba to China: cold chains and premium food exports by air freight
Zhang, Shane and Woodhead, Alice. 2016. Toowoomba to China: cold chains and premium food exports by air freight. Toowoomba, Australia. University of Southern Queensland.
Evaluation of software mediated process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2015. "Evaluation of software mediated process assessments for IT service management." Rout, Terry, O’Connor, Rory V. and Dorling, Alec (ed.) 15th International Conference on Software Process Improvement and Capability Determination (SPICE 2015). Gothenburg, Sweden 16 - 17 Jun 2015 Cham, Switzerland. https://doi.org/10.1007/978-3-319-19860-6_7
Software-mediated process assessment in IT service management
Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark, Rout, Terry and Shrestha, Anup. 2013. "Software-mediated process assessment in IT service management." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_17
An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)
Lane, Michael Steven and Shrestha, Anup. 2011. "An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)." Rotchanakitumnuai, Siriluck and Kaewkitipong, Laddawan (ed.) 11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011). Bangkok, Thailand 28 Nov - 02 Dec 2011 Bangkok, Thailand.
A measurement model to link process operational measures to risks associated with attainment of business critical success factors
Behari, Suren, Cater-Steel, Aileen, Shrestha, Anup and Soar, Jeffrey. 2016. "A measurement model to link process operational measures to risks associated with attainment of business critical success factors." 6th International Engaged Management Scholarship Conference (EMS 2016). Paris, France 08 - 11 Sep 2016
Software-mediated process assessment for IT service capability management
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2014. "Software-mediated process assessment for IT service capability management." Avgerou, Chrisanthi and Te'eni, Dov (ed.) 22nd European Conference on Information Systems (ECIS 2014): Digital Work, Digital Life. Tel Aviv, Israel 09 - 11 Jun 2014 Tel Aviv, Israel.
How to communicate evaluation work in design science research? An exemplar case study
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2014. "How to communicate evaluation work in design science research? An exemplar case study." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Auckland, New Zealand.
A decision support tool to define scope in IT service management process assessment and improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2013. "A decision support tool to define scope in IT service management process assessment and improvement." vom Brocke, Jan, Hekkala, Riitta, Ram, Sudha and Rossi, Matti (ed.) 8th International Conference on Design Science at the Intersection of Physical and Virtual Design (DESRIST 2013). Helsinki, Finland 11 - 12 Jun 2013 Germany. Springer. https://doi.org/10.1007/978-3-642-38827-9_21
Building a software tool for transparent and efficient process assessments in IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "Building a software tool for transparent and efficient process assessments in IT service management." Tremblay, M. C., VanderMeer, D., Rothenberger, M., Gupta, A. and Yoon, V. (ed.) 9th International Conference on Design Science Research in Information Systems and Technologies (DESRIST 2014): Advancing the Impact of Design Science: Moving from Theory to Practice. Miami, United States 22 - 23 May 2014 Germany. Springer. https://doi.org/10.1007/978-3-319-06701-8_16
CEO promotion, relative performance measures, and institutions in an emerging market: evidence from China’s listed state-owned enterprise
Hu, Fang and Zhang, Yahua. 2016. "CEO promotion, relative performance measures, and institutions in an emerging market: evidence from China’s listed state-owned enterprise." Choi, J. Jay, Powers, Michael R. and Zhang, Tina Xiaotian (ed.) The political economy of Chinese finance. United Kingdom. Emerald. pp. 115-148
Virtualising process assessments to facilitate continual service improvement in IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2015. "Virtualising process assessments to facilitate continual service improvement in IT service management." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Adelaide, South Australia.
Determinants of air passenger flows in China and gravity model: deregulation, LCC, and high-speed rail
Zhang, Yahua and Zhang, Anming. 2016. "Determinants of air passenger flows in China and gravity model: deregulation, LCC, and high-speed rail." Journal of Transport Economics and Policy. 50 (3), pp. 287-303.
An assessment of passenger experience at Melbourne Airport
Jiang, Hongwei and Zhang, Yahua. 2016. "An assessment of passenger experience at Melbourne Airport." Journal of Air Transport Management. 54, pp. 88-92. https://doi.org/10.1016/j.jairtraman.2016.04.002
An investigation of service quality, customer satisfaction and loyalty in China’s airline market
Jiang, Hongwei and Zhang, Yahua. 2016. "An investigation of service quality, customer satisfaction and loyalty in China’s airline market." Journal of Air Transport Management. 57, pp. 80-88. https://doi.org/10.1016/j.jairtraman.2016.07.008
The issue of reliability in software mediated process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Rout, Terry and Behari, Suren. 2016. "The issue of reliability in software mediated process assessments." Clarke, Paul M., O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) Software Process Improvement and Capability Determination 16th International Conference, SPICE 2016. Dublin, Ireland 09 - 10 Jun 2016 Switzerland. https://doi.org/10.1007/978-3-319-38980-6_15
Sideways story: Aboriginal and Torres Strait Islander community art production and markets
Woodhead, Alice and Acker, Tim. 2014. "Sideways story: Aboriginal and Torres Strait Islander community art production and markets." Journal of Australian Indigenous Issues. 17 (4), pp. 108-130.
Does foreign bank entry make Chinese banks stronger?
Yin, Yingkai, Zhang, Yahua, Zhang, Xiaotian Tina and Hu, Fang. 2015. "Does foreign bank entry make Chinese banks stronger?" Global Economic Review. 44 (3), pp. 269-285. https://doi.org/10.1080/1226508X.2015.1055779
Merger between airlines in financial distress: does the merger save them?
Zhang, Yahua. 2015. "Merger between airlines in financial distress: does the merger save them?" Competition and Regulation in Network Industries. 16 (1), pp. 66-81.
Towards transparent and efficient process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2014. "Towards transparent and efficient process assessments for IT service management." Communications in Computer and Information Science. 477, pp. 165-176. https://doi.org/10.1007/978-3-319-13036-1_15
Consistent! Transparent! D.I.Y. ITSM process assessment approach
Shrestha, Anup and Kennedy, Graham. 2014. "Consistent! Transparent! D.I.Y. ITSM process assessment approach." iTSMF Australia Annual Conference (LEADit 2014): IT Service Management in a Connected World. Melbourne, Australia 13 - 15 Aug 2014 Melbourne, Australia.
A method to select IT service management processes for improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "A method to select IT service management processes for improvement." JITTA: an information systems journal. 15 (3), pp. 31-56.
International arrivals to Australia: determinants and the role of air transport policy
Zhang, Yahua. 2015. "International arrivals to Australia: determinants and the role of air transport policy." Journal of Air Transport Management. 44-45 (May-June), pp. 21-24. https://doi.org/10.1016/j.jairtraman.2015.02.004
Smart tools for IT service management: a review of two decision support system projects
Valverde, Raul, Cater-Steel, Aileen, Shrestha, Anup and Toleman, Mark. 2014. "Smart tools for IT service management: a review of two decision support system projects." Sharda, Ramesh and Sagarnaga, Jose (ed.) 4th International Conference on Engaged Management Scholarship (EDBA 2014): Bridging. Tulsa, United States 11 - 14 Sep 2014 Tulsa, OK. United States. https://doi.org/10.2139/ssrn.2553012
Understanding travel motivations of Chinese tourists visiting Cairns, Australia
Zhang, Yahua and Peng, Yiqian. 2014. "Understanding travel motivations of Chinese tourists visiting Cairns, Australia." Journal of Hospitality and Tourism Management. 21, pp. 44-53. https://doi.org/10.1016/j.jhtm.2014.07.001
Development and evaluation of a software-mediated process assessment approach in IT service management
Shrestha, Anup. 2015. Development and evaluation of a software-mediated process assessment approach in IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
A tool for IT service management process assessment for process improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark and Rout, Terry. 2013. "A tool for IT service management process assessment for process improvement." Heidrich, Jens, Oivo, Markku, Jedlitschka, Andreas and Baldassarre, Marie Teresa (ed.) 14th International Conference on Product-Focused Software Process Improvement (PROFES 2013). Paphos, Cyprus 12 - 14 Jun 2013 Berlin, Germany. Springer. https://doi.org/10.1007/978-3-642-39259-7_27
ITSM process assessments using ISO/IEC 15504 for CSI
Shrestha, Anup, Collins, Paul and Cater-Steel, Aileen. 2013. "ITSM process assessments using ISO/IEC 15504 for CSI." Informed Intelligence: ITSMF Australia Bulletin.
Efficient intrusion detection scheme based on SVM
Zhou, Guangping and Shrestha, Anup. 2013. "Efficient intrusion detection scheme based on SVM." Journal of Networks. 8 (9), pp. 2128-2134. https://doi.org/10.4304/jnw.8.9.2128-2134
Air transport policy and its impacts on passenger traffic and tourist flows
Zhang, Yahua and Findlay, Christopher. 2014. "Air transport policy and its impacts on passenger traffic and tourist flows." Journal of Air Transport Management. 34, pp. 42-48. https://doi.org/10.1016/j.jairtraman.2013.07.010
Low cost carriers in China and its contribution to passenger traffic flow
Zhang, Yahua and Lu, Zhen. 2013. "Low cost carriers in China and its contribution to passenger traffic flow." Journal of China Tourism Research. 9 (2), pp. 207-217. https://doi.org/10.1080/19388160.2013.781972
Social ITSM - challenges and benefits
Shrestha, Anup. 2012. "Social ITSM - challenges and benefits." At Your Service. 2 (3), pp. 3-7.
Social ITSM: exploring challenges and benefits
Shrestha, Anup. 2012. "Social ITSM: exploring challenges and benefits." ITSMF Bulletin: Informed Intelligence.
A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.
Towards an improved IT service desk system and processes: a case study
Jäntti, Marko, Cater-Steel, Aileen and Shrestha, Anup. 2012. "Towards an improved IT service desk system and processes: a case study." International Journal on Advances in Systems and Measurements. 5 (3 & 4), pp. 203-215.
Competition policy in China and its relevance to SMEs
Zhang, Yahua and Round, David K.. 2012. "Competition policy in China and its relevance to SMEs." Frontiers of Law in China. 7 (1), pp. 21-38. https://doi.org/10.3868/s050-001-012-0002-9
Are Chinese passengers willing to pay more for better air services?
Zhang, Yahua. 2012. "Are Chinese passengers willing to pay more for better air services?" Journal of Air Transport Management. 25, pp. 5-7. https://doi.org/10.1016/j.jairtraman.2012.02.003
A retrospective analysis of the effects of airline mergers on China Eastern's 'lifeline' routes: a difference-in-differences approach
Zhang, Yahua. 2012. "A retrospective analysis of the effects of airline mergers on China Eastern's 'lifeline' routes: a difference-in-differences approach." Journal of the Asia Pacific Economy. 17 (3), pp. 464-475. https://doi.org/10.1080/13547860.2012.694701
What do Chinese passengers expect from domestic airlines?
Zhang, Yahua. 2011. "What do Chinese passengers expect from domestic airlines?" Middleton, Jason (ed.) ATRS 2011: 15th Annual Air Transport Research Society Conference. Sydney, Australia 29 Jun - 02 Jul 2011 Vancouver, BC. Canada.
The Shanghai Beijing 'Air Express' service model and its impact on the pricing behaviour of airlines
Zhang, Yahua. 2011. "The Shanghai Beijing 'Air Express' service model and its impact on the pricing behaviour of airlines." Asia Pacific Journal of Tourism Research. 16 (4), pp. 433-443. https://doi.org/10.1080/10941665.2011.588876
Price wars and price collusion in China's airline markets
Zhang, Yahua and Round, David K.. 2011. "Price wars and price collusion in China's airline markets." International Journal of Industrial Organization. 29 (4), pp. 361-372. https://doi.org/10.1016/j.ijindorg.2010.07.005
Quantifying the impacts of structural reforms on air traffic flows in APEC economies
Zhang, Yahua and Findlay, Christopher. 2011. Quantifying the impacts of structural reforms on air traffic flows in APEC economies. Singapore. APEC Policy Support Unit.
Air transport liberalization
Zhang, Yahua and Findlay, Christopher. 2010. "Air transport liberalization." Ghani, Ejaz (ed.) The service revolution in South Asia. New York, NY. United States. Oxford University Press. pp. 347-380
Strategies to minimise the impact of challenging times on training: final report
Wiesner, Retha, Millett, Bruce and Zhang, Yahua. 2009. Strategies to minimise the impact of challenging times on training: final report. Brisbane, Australia. Construction Skills Queensland.
Airline consolidation and its market power implication on China Eastern's business routes: a simple difference-in-differences analysis
Zhang, Yahua. 2008. "Airline consolidation and its market power implication on China Eastern's business routes: a simple difference-in-differences analysis." Sun, Sizhong, Liu, Hongbo and Zhou, Zhangyue (ed.) 20th Annual Conference of The Association for Chinese Economic Studies Australia (ACESA): 30 Years of Economic Reforms in China: Retrospect and Outlook. Townsville, Australia 10 - 11 Jul 2008 Townsville, Australia.
China's airline deregulation since 1997 and the driving forces behind the 2002 airline consolidations
Zhang, Yahua and Round, David K.. 2008. "China's airline deregulation since 1997 and the driving forces behind the 2002 airline consolidations." Journal of Air Transport Management. 14 (3), pp. 130-142. https://doi.org/10.1016/j.jairtraman.2008.03.001
The effects of China's airline mergers on prices
Zhang, Yahua and Round, David K.. 2009. "The effects of China's airline mergers on prices." Journal of Air Transport Management. 15 (6), pp. 315-323. https://doi.org/10.1016/j.jairtraman.2009.04.005
Policy implications of the effects of concentration and multimarket contact in China's airline market
Zhang, Yahua and Round, David K.. 2009. "Policy implications of the effects of concentration and multimarket contact in China's airline market." Review of Industrial Organization. 34 (4), pp. 307-326. https://doi.org/10.1007/s11151-009-9215-2