Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation

Paper

Lane, Michael, Shrestha, Anup and Ali, Omar. 2017. "Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation." Bright Internet Global Summit 2017. Seoul, Korea 08 - 10 Dec 2017
Paper/Presentation Title

Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service
provider and the client organisation

Presentation TypePaper
AuthorsLane, Michael (Author), Shrestha, Anup (Author) and Ali, Omar (Author)
Number of Pages8
Year2017
Web Address (URL) of Paperhttp://www.bigs2017.org/Program/ProgramAtAGlance.asp
Conference/EventBright Internet Global Summit 2017
Event Details
Bright Internet Global Summit 2017
Event Date
08 to end of 10 Dec 2017
Event Location
Seoul, Korea
Keywordscloud computing, challenges, risks, data security, data privacy
ANZSRC Field of Research 2020460999. Information systems not elsewhere classified
Public Notes

No evidence of copyright restrictions preventing display of paper.

Byline AffiliationsSchool of Management and Enterprise
Institution of OriginUniversity of Southern Queensland
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Ali, Omar and Hingst, Ray. 2018. "Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group." Krishnan, Archana (ed.) Cases on quality initiatives for organizational longevity. United States. IGI Global. pp. 196-220
Do social networking sites build and maintain social capital online in rural communities?
Tiwari, Sanjib, Lane, Michael and Alam, Khorshed. 2019. "Do social networking sites build and maintain social capital online in rural communities?" Journal of Rural Studies. 66, pp. 1-10. https://doi.org/10.1016/j.jrurstud.2019.01.029
Towards a taxonomy of process quality characteristics for assessment
Shrestha, Anup. 2018. "Towards a taxonomy of process quality characteristics for assessment." Stamelos, Ioannis, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 18th International Conference on Software Process Improvement and Capability Determination (SPICE 2018). Thessaloniki, Greece 09 - 10 Oct 2018 Cham, Switzerland. https://doi.org/10.1007/978-3-030-00623-5_4
Managing knowledge and learning for process improvement: a software-mediated process assessment approach for IT service management
Shrestha, Anup, Kong, Eric and Cater-Steel, Aileen. 2018. "Managing knowledge and learning for process improvement: a software-mediated process assessment approach for IT service management." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 621-641
A systematic literature mapping to investigate the role of IT in knowledge stock and transfer
Pant, Aastha, Shrestha, Anup, Kong, Eric and Ally, Mustafa. 2018. "A systematic literature mapping to investigate the role of IT in knowledge stock and transfer." Tanabu, Motonari and Senoo, Dai (ed.) 22nd Pacific Asia Conference on Information Systems (PACIS 2018). Yokohama, Japan 26 - 30 Jun 2018
Interpretation and reporting of process capability results: focus on improvement
Behari, Suren, Cater-Steel, Aileen, Shrestha, Anup and Soar, Jeffrey. 2018. "Interpretation and reporting of process capability results: focus on improvement." Stamelos, Ioannis, O’Connor, Rory v., Rout, Terry and Dorling, Alec (ed.) 18th International Conference on Software Process Improvement and Capability Determination (SPICE 2018). Thessaloniki, Greece 09 - 10 Oct 2018 Cham, Switzerland. https://doi.org/10.1007/978-3-030-00623-5_12
A software artefact to support standard-based process assessment: evolution of the TIPA® framework in a design science research project
Barafort, Beatrix, Shrestha, Anup, Cortina, Stephane and Renault, Alain. 2018. "A software artefact to support standard-based process assessment: evolution of the TIPA® framework in a design science research project." Computer Standards and Interfaces. 60, pp. 37-47. https://doi.org/10.1016/j.csi.2018.04.009
Benefits and relevance of International Standards in a design science research project for process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2018. "Benefits and relevance of International Standards in a design science research project for process assessments." Computer Standards and Interfaces. 60, pp. 48-56. https://doi.org/10.1016/j.csi.2018.04.011
Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review
Ali, Omar, Shrestha, Anup, Soar, Jeffrey and Wamba, Samuel Fosso. 2018. "Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review." International Journal of Information Management. 43, pp. 146-158. https://doi.org/10.1016/j.ijinfomgt.2018.07.009
Perceived potential for value creation from cloud computing: a study of the Australian regional government sector
Ali, Omar, Soar, Jeffrey and Shrestha, Anup. 2018. "Perceived potential for value creation from cloud computing: a study of the Australian regional government sector." Behaviour and Information Technology. 37 (12), pp. 1157-1176. https://doi.org/10.1080/0144929X.2018.1488991
Knowledge management: (potential) future research directions
Hislop, Donald, Murray, Peter A., Shrestha, Anup, Syed, Jawad and Mouzughi, Yusra. 2018. "Knowledge management: (potential) future research directions." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 691-703
On valuation of smart grid architectures: an enterprise engineering perspective
Razo-Zapata, Ivan S., Shrestha, Anup and Proper, Erik. 2017. "On valuation of smart grid architectures: an enterprise engineering perspective." Reinhartz-Berger, I., Gulden, J., Nurcan, S., Guédria, W. and Bera, P. (ed.) Enterprise, Business-Process and Information Systems Modeling. (BPMDS 2017, EMMSAD 2017). Essen, Germany 12 - 13 Jun 2017 Switzerland. https://doi.org/10.1007/978-3-319-59466-8_22
The role of national culture in the strategic use of and investment in ICT: a comparative study of Japanese and Australian organisations
Baty, Craig K., Lane, Michael, Cater-Steel, Aileen and Ally, Mustafa. 2017. "The role of national culture in the strategic use of and investment in ICT: a comparative study of Japanese and Australian organisations." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Australia.
Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector
Ali, Omar and Shrestha, Anup. 2017. "Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
Facilitating Knowledge Transfer for Innovation: Towards a Decision Support System to Identify Knowledge Stock in the ICT Profession
Shrestha, Anup, Kong, Eric and Collins, Paul. 2017. "Facilitating Knowledge Transfer for Innovation: Towards a Decision Support System to Identify Knowledge Stock in the ICT Profession." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
An Assessment Framework to Determine the Strategic Value of IT Architectures in Smart Grids
Razo-Zapata, Ivan S., Shrestha, Anup and Proper, Erik. 2017. "An Assessment Framework to Determine the Strategic Value of IT Architectures in Smart Grids." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project
Barafort, Beatrix, Shrestha, Anup and Cortina, Stephane. 2017. "The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_9
The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2017. "The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_32
An empirical assessment of the CIO role expectations instrument using PLS path modelling
Al-Taie, Moyassar, Lane, Michael and Cater-Steel, Aileen. 2018. "An empirical assessment of the CIO role expectations instrument using PLS path modelling." Communications of the Association for Information Systems. 42 (1), pp. 1-20. https://doi.org/10.17705/1CAIS.04201
Level of policy for cloud computing adoption in Australian regional municipal governments: an exploratory study
Ali, Omar, Yong, Jianming, Soar, Jeffrey and McClymont, Hoda. 2015. "Level of policy for cloud computing adoption in Australian regional municipal governments: an exploratory study." Arabnia, Hamid R., Gravvanis, George A., Solo, Ashu M. G. and Tinetti, Fernando G. (ed.) 2015 International Conference on Grid & Cloud Computing and Applications (GCA'15). Las Vegas, United States 27 - 30 Jul 2015 United States.
Conducting software-mediated assessments for improvement
Shrestha, Anup. 2017. "Conducting software-mediated assessments for improvement." Sharing experiences of business computing between Australia and Korea (2017). Hobart, Australia 06 Dec 2017
Determinants of effective knowledge transfer from academic researchers to industry practitioners
Rajaeian, Mohammad Mehdi, Cater-Steel, Aileen and Lane, Michael. 2018. "Determinants of effective knowledge transfer from academic researchers to industry practitioners." Journal of Engineering and Technology Management. 47 (January-March), pp. 37-52. https://doi.org/10.1016/j.jengtecman.2017.12.003
Decision support systems for IT service management
Cater-Steel, Aileen, Valverde, Raul, Shrestha, Anup and Toleman, Mark. 2016. "Decision support systems for IT service management." International Journal of Information and Decision Sciences. 8 (3), pp. 284-304. https://doi.org/10.1504/IJIDS.2016.078588
Innovative decision support for IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2016. "Innovative decision support for IT service management." Journal of Decision Systems. 25 (Supplement 1), pp. 486-499. https://doi.org/10.1080/12460125.2016.1187424
Special Section on Rural and Remote ICT: Broadband Rural, Regional and National Impacts
Lane, Michael, Middleton, Catherine, Zarnekow, Ruediger and Alam, Khorshed. 2016. "Special Section on Rural and Remote ICT: Broadband Rural, Regional and National Impacts ." Australasian Journal of Information Systems. 20, pp. 1-2. https://doi.org/10.3127/ajis.v20i0.1474
A systematic literature review and critical assessment of model-driven decision support for IT outsourcing
Rajaeian, Mohammad Mehdi, Cater-Steel, Aileen and Lane, Michael. 2017. "A systematic literature review and critical assessment of model-driven decision support for IT outsourcing." Decision Support Systems. 102, pp. 42-56. https://doi.org/10.1016/j.dss.2017.07.002
The potential impact of digital currencies on the Australian economy
Ally, Mustafa, Gardiner, Michael and Lane, Michael. 2015. "The potential impact of digital currencies on the Australian economy." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Australia.
Evaluation of software mediated process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2015. "Evaluation of software mediated process assessments for IT service management." Rout, Terry, O’Connor, Rory V. and Dorling, Alec (ed.) 15th International Conference on Software Process Improvement and Capability Determination (SPICE 2015). Gothenburg, Sweden 16 - 17 Jun 2015 Cham, Switzerland. https://doi.org/10.1007/978-3-319-19860-6_7
Moving towards the effective evaluation of mobile learning initiatives in higher education institutions
Farley, Helen, Murphy, Angela, Todd, Nicole Ann, Lane, Michael, Hafeez-Baig, Abdul, Midgley, Warren and Johnson, Chris. 2015. "Moving towards the effective evaluation of mobile learning initiatives in higher education institutions." Zhang, Yu (Aimee) (ed.) Handbook of mobile teaching and learning. Germany. Springer. pp. 721-740
Software-mediated process assessment in IT service management
Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark, Rout, Terry and Shrestha, Anup. 2013. "Software-mediated process assessment in IT service management." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_17
An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)
Lane, Michael Steven and Shrestha, Anup. 2011. "An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)." Rotchanakitumnuai, Siriluck and Kaewkitipong, Laddawan (ed.) 11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011). Bangkok, Thailand 28 Nov - 02 Dec 2011 Bangkok, Thailand.
Do they read your research? An investigation of practitioners’ use of IT outsourcing and cloud sourcing research
Rajaeian, Mohammad Mehdi, Cater-Steel, Aileen and Lane, Michael. 2016. "Do they read your research? An investigation of practitioners’ use of IT outsourcing and cloud sourcing research." Van Der Meer, Rosemary V. (ed.) 27th Australasian Conference on Information Systems (ACIS 2016). Wollongong, Australia 05 - 07 Dec 2016 Australia.
A measurement model to link process operational measures to risks associated with attainment of business critical success factors
Behari, Suren, Cater-Steel, Aileen, Shrestha, Anup and Soar, Jeffrey. 2016. "A measurement model to link process operational measures to risks associated with attainment of business critical success factors." 6th International Engaged Management Scholarship Conference (EMS 2016). Paris, France 08 - 11 Sep 2016
Software-mediated process assessment for IT service capability management
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2014. "Software-mediated process assessment for IT service capability management." Avgerou, Chrisanthi and Te'eni, Dov (ed.) 22nd European Conference on Information Systems (ECIS 2014): Digital Work, Digital Life. Tel Aviv, Israel 09 - 11 Jun 2014 Tel Aviv, Israel.
The CIO role expectations instrument: validation and model testing
Al-Taie, Moyassar, Lane, Michael S. and Cater-Steel, Aileen. 2013. "The CIO role expectations instrument: validation and model testing." Aisyah, Hepu and Standing, Craig (ed.) 24th Australasian Conference on Information Systems (ACIS 2013). Melbourne, Australia 04 - 06 Dec 2013 Melbourne, Australia.
How to communicate evaluation work in design science research? An exemplar case study
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2014. "How to communicate evaluation work in design science research? An exemplar case study." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Auckland, New Zealand.
A decision support tool to define scope in IT service management process assessment and improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2013. "A decision support tool to define scope in IT service management process assessment and improvement." vom Brocke, Jan, Hekkala, Riitta, Ram, Sudha and Rossi, Matti (ed.) 8th International Conference on Design Science at the Intersection of Physical and Virtual Design (DESRIST 2013). Helsinki, Finland 11 - 12 Jun 2013 Germany. Springer. https://doi.org/10.1007/978-3-642-38827-9_21
Prudential regulatory risk governance of IT multi-sourcing strategies within the Australian banking sector
Strong, Brian, Cater-Steel, Aileen and Lane, Michael. 2014. "Prudential regulatory risk governance of IT multi-sourcing strategies within the Australian banking sector." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Auckland, New Zealand.
An Evaluation of the suitability of NoSQL databases for distributed EHR systems
Ercan, Mehmet Zahid and Lane, Michael. 2014. "An Evaluation of the suitability of NoSQL databases for distributed EHR systems ." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 New Zealand.
Improved media management through cloud computing technology
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2016. "Improved media management through cloud computing technology." 20th IEEE International Conference on Computer Supported Cooperative Work in Design (CSCWD 2016). Nanchang, China 04 - 06 May 2016 United States. https://doi.org/10.1109/CSCWD.2016.7566004
Building a software tool for transparent and efficient process assessments in IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "Building a software tool for transparent and efficient process assessments in IT service management." Tremblay, M. C., VanderMeer, D., Rothenberger, M., Gupta, A. and Yoon, V. (ed.) 9th International Conference on Design Science Research in Information Systems and Technologies (DESRIST 2014): Advancing the Impact of Design Science: Moving from Theory to Practice. Miami, United States 22 - 23 May 2014 Germany. Springer. https://doi.org/10.1007/978-3-319-06701-8_16
The perceived benefits of cloud computing technology for regional municipal governments and barriers to adoption
Ali, Omar Massoud Salim Hassan. 2016. The perceived benefits of cloud computing technology for regional municipal governments and barriers to adoption. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
Cloud computing adoption in regional councils
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2016. Cloud computing adoption in regional councils. University of Southern Queensland.
An investigation of anticipated benefits of cloud computing adoption in Australian regional municipal governments
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2015. "An investigation of anticipated benefits of cloud computing adoption in Australian regional municipal governments." The Services Transactions on Cloud Computing. 3 (3), pp. 13-24.
Virtualising process assessments to facilitate continual service improvement in IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2015. "Virtualising process assessments to facilitate continual service improvement in IT service management." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Adelaide, South Australia.
Factors to be considered in Cloud computing adoption
Ali, Omar, Soar, Jeffrey, Yong, Jianming and Tao, Xiaohui. 2016. "Factors to be considered in Cloud computing adoption." Web Intelligence. 14 (4), pp. 309-323. https://doi.org/10.3233/WEB-160347
Perceptions of older age and digital participation in rural Queensland
McDonald, Lisa, Starasts, Ann, Tiwari, Sanjib and Lane, Michael. 2016. "Perceptions of older age and digital participation in rural Queensland." Australasian Journal of Regional Studies. 22 (2), pp. 263-284.
The supply and use of broadband in rural Australia: an explanatory case study of the Western Downs Region
Lane, Michael, Tiwari, Sanjib and Alam, Khorshed. 2016. "The supply and use of broadband in rural Australia: an explanatory case study of the Western Downs Region." Australasian Journal of Information Systems. 20, pp. 1-24. https://doi.org/10.3127/ajis.v20i0.1202
The issue of reliability in software mediated process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Rout, Terry and Behari, Suren. 2016. "The issue of reliability in software mediated process assessments." Clarke, Paul M., O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) Software Process Improvement and Capability Determination 16th International Conference, SPICE 2016. Dublin, Ireland 09 - 10 Jun 2016 Switzerland. https://doi.org/10.1007/978-3-319-38980-6_15
IT outsourcing decision factors in research and practice: a case study
Rajaeian, Mohammad Mehdi, Cater-Steel, Aileen and Lane, Michael. 2015. "IT outsourcing decision factors in research and practice: a case study." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Adelaide, South Australia.
Collaborative cloud computing adoption in Australian regional municipal government: an exploratory study
Ali, Omar, Soar, Jeffrey, Yong, Jianming, McClymont, Hoda and Angus, Daniel. 2015. "Collaborative cloud computing adoption in Australian regional municipal government: an exploratory study." Fortino, Giancarlo, Shen, Weiming, Barthès, Jean-Paul A., Luo, Junzhou, Li, Wenfeng, Ochoa, Sergio F., Abel, Marie-Hélène, Guerrieri, Antonio and Ramos, Milton Pires (ed.) 19th IEEE International Conference on Computer Supported Cooperative Work in Design (CSCWD 2015). Calabria, Italy 06 - 08 May 2015 United States. https://doi.org/10.1109/CSCWD.2015.7231017
An investigation of the challenges and issues influencing the adoption of cloud computing in Australian regional municipal governments
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2016. "An investigation of the challenges and issues influencing the adoption of cloud computing in Australian regional municipal governments." Journal of Information Security and Applications. 27-28, pp. 19-34. https://doi.org/10.1016/j.jisa.2015.11.006
Anticipated benefits of cloud computing adoption in Australian regional municipal governments: an exploratory study
Ali, Omar, Soar, Jeffrey, McClymont, Hoda, Yong, Jianming and Biswas, Jit. 2015. "Anticipated benefits of cloud computing adoption in Australian regional municipal governments: an exploratory study." 19th Pacific Asia Conference on Information Systems (PACIS 2015). Singapore 05 - 09 Jul 2015
How do students use their mobile devices to support learning? A case study from an Australian regional university
Farley, Helen, Murphy, Angela, Johnson, Chris, Carter, Brad, Lane, Michael, Midgley, Warren, Hafeez-Baig, Abdul, Dekeyser, Stijn and Koronios, Andy. 2015. "How do students use their mobile devices to support learning? A case study from an Australian regional university." Journal of Interactive Media in Education. 15 (1), pp. 1-13. https://doi.org/10.5334/jime.ar
Exploratory study to investigate the factors influencing the adoption of cloud computing in Australian regional municipal governments
Ali, Omar, Soar, Jeffrey, Yong, Jianming and McClymont, Hoda. 2015. "Exploratory study to investigate the factors influencing the adoption of cloud computing in Australian regional municipal governments." Journal of Art Media and Technology. 1 (1), pp. 1-13.
Information system security commitment: a study of external influences on senior management
Barton, Kevin A., Tejay, Gurvirender, Lane, Michael and Terrell, Steve. 2016. "Information system security commitment: a study of external influences on senior management." Computers and Security. 59, pp. 9-25. https://doi.org/10.1016/j.cose.2016.02.007
An investigation of the main factors to be considered in cloud computing adoption in Australian regional local councils
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2015. "An investigation of the main factors to be considered in cloud computing adoption in Australian regional local councils." Journal of Contemporary Issues in Business and Government. 21 (1), pp. 72-93. https://doi.org/10.7790/cibg.v21i1.23
Towards transparent and efficient process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2014. "Towards transparent and efficient process assessments for IT service management." Communications in Computer and Information Science. 477, pp. 165-176. https://doi.org/10.1007/978-3-319-13036-1_15
Consistent! Transparent! D.I.Y. ITSM process assessment approach
Shrestha, Anup and Kennedy, Graham. 2014. "Consistent! Transparent! D.I.Y. ITSM process assessment approach." iTSMF Australia Annual Conference (LEADit 2014): IT Service Management in a Connected World. Melbourne, Australia 13 - 15 Aug 2014 Melbourne, Australia.
A method to select IT service management processes for improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "A method to select IT service management processes for improvement." JITTA: an information systems journal. 15 (3), pp. 31-56.
Mobile learning anytime, anywhere: what are our students doing?
Murphy, Angela, Farley, Helen, Lane, Michael, Hafeez-Baig, Abdul and Carter, Brad. 2014. "Mobile learning anytime, anywhere: what are our students doing?" Australasian Journal of Information Systems. 18 (3), pp. 331-345.
Smart tools for IT service management: a review of two decision support system projects
Valverde, Raul, Cater-Steel, Aileen, Shrestha, Anup and Toleman, Mark. 2014. "Smart tools for IT service management: a review of two decision support system projects." Sharda, Ramesh and Sagarnaga, Jose (ed.) 4th International Conference on Engaged Management Scholarship (EDBA 2014): Bridging. Tulsa, United States 11 - 14 Sep 2014 Tulsa, OK. United States. https://doi.org/10.2139/ssrn.2553012
A past to present journey: a critical analysis of the Chief Information Officer role
Al-Taie, Moyassar, Lane, Michael and Cater-Steel, Aileen. 2015. "A past to present journey: a critical analysis of the Chief Information Officer role." Wadhwa, Manish and Harper, Alan (ed.) Technology, innovation and enterprise transformation. Hershey PA, USA. IGI Global. pp. 180-206
University staff adoption of iPads: an empirical study using an extended Technology Acceptance Model
Lane, Michael and Stagg, Adrian. 2014. "University staff adoption of iPads: an empirical study using an extended Technology Acceptance Model." Australasian Journal of Information Systems. 18 (3), pp. 53-74.
Impact of Cloud computing technology on e-government
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2014. "Impact of Cloud computing technology on e-government." Dregvaite, Giedre and Damasevicius, Robertas (ed.) 20th International Conference on Information and Software Technologies (ICIST 2014). Druskininkai, Lithuania 09 - 10 Oct 2014 Heidelberg, Germany. https://doi.org/10.1007/978-3-319-11958-8_22
Challenges and issues within Cloud computing technology
Ali, Omar and Soar, Jeffrey. 2014. "Challenges and issues within Cloud computing technology." Zimmermann, Wolf, Lee, Yong Woo and Reich, Christoph (ed.) 5th International Conference on Cloud Computing, GRIDs, and Virtualization (IARIA 2014). Venice, Italy 25 - 29 May 2014 Wilmington, DE. United States. https://doi.org/10.13140/2.1.3210.3369
Prudential risk management of IT sourcing strategies: a case study of an Australian bank
Strong, Brian, Cater-Steel, Aileen and Lane, Michael. 2014. "Prudential risk management of IT sourcing strategies: a case study of an Australian bank." 20th Americas Conference on Information Systems (AMCIS 2014): Smart Sustainability: The Information Systems Opportunity. Savannah, United States 07 - 09 Aug 2014 Atlanta, GA. United States.
Does broadband connectivity and social networking sites build and maintain social capital in rural communities?
Tiwari, Sanjib, Lane, Michael and Alam, Khorshed. 2015. "Does broadband connectivity and social networking sites build and maintain social capital in rural communities?" 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Australia.
The challenges and opportunities of delivering wireless high speed broadband services in Rural and Remote Australia: A Case Study of Western Downs Region (WDR)
Tiwari, Sanjib, Lane, Michael and Alam, Khorshed. 2015. "The challenges and opportunities of delivering wireless high speed broadband services in Rural and Remote Australia: A Case Study of Western Downs Region (WDR)." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Australia.
Development and evaluation of a software-mediated process assessment approach in IT service management
Shrestha, Anup. 2015. Development and evaluation of a software-mediated process assessment approach in IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
An exploration of access to and use of mobile technologies for learning activities among higher education students
Murphy, Angela, Farley, Helen, Midgley, Warren, Carter, Brad, Lane, Michael and Hafeez-Baig, Abdul. 2013. "An exploration of access to and use of mobile technologies for learning activities among higher education students." Research Colloquia and Showcase 2013. Springfield, Australia 12 - 13 Jun 2013 Queensland, Australia.
Listening to the student voice: how are students really using mobile technologies for learning?
Murphy, Angela, Farley, Helen, Johnson, Chris, Lane, Michael, Carter, Brad, Hafeez-Baig, Abdul, Midgley, Warren, Dekeyser, Stijn, Rees, Sharon, Mitchell, Maxine, Doyle, Joanne and Koronios, Andy. 2013. "Listening to the student voice: how are students really using mobile technologies for learning?" Carter, Helen, Gosper, Maree and Hedberg, John (ed.) 30th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2013). Sydney, Australia 01 - 04 Dec 2013
Mobile learning anytime, anywhere: what are our students doing?
Murphy, Angela, Farley, Helen, Lane, Michael, Hafeez-Baig, Abdul and Carter, Brad. 2013. "Mobile learning anytime, anywhere: what are our students doing?" Aisyah, Hepu and Standing, Craig (ed.) 24th Australasian Conference on Information Systems (ACIS 2013). Melbourne, Australia 04 - 06 Dec 2013 Melbourne, Australia.
A tool for IT service management process assessment for process improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark and Rout, Terry. 2013. "A tool for IT service management process assessment for process improvement." Heidrich, Jens, Oivo, Markku, Jedlitschka, Andreas and Baldassarre, Marie Teresa (ed.) 14th International Conference on Product-Focused Software Process Improvement (PROFES 2013). Paphos, Cyprus 12 - 14 Jun 2013 Berlin, Germany. Springer. https://doi.org/10.1007/978-3-642-39259-7_27
The relationship between organisational strategic IT vision and CIO roles: one size does not fit all
Al-Taie, Moyassar, Lane, Michael and Cater-Steel, Aileen. 2014. "The relationship between organisational strategic IT vision and CIO roles: one size does not fit all." Australasian Journal of Information Systems. 18 (2), pp. 59-89.
University staff adoption of iPads: An empirical study using an extended TAM model
Lane, Michael Steven and Stagg, Adrian. 2014. "University staff adoption of iPads: An empirical study using an extended TAM model ." Australasian Journal of Information Systems. 18 (3), pp. 53-74.
ITSM process assessments using ISO/IEC 15504 for CSI
Shrestha, Anup, Collins, Paul and Cater-Steel, Aileen. 2013. "ITSM process assessments using ISO/IEC 15504 for CSI." Informed Intelligence: ITSMF Australia Bulletin.
Does a good fit between mobile work support functions and mobile sales-force worker tasks lead to improved work performance?
Lembach, Markus and Lane, Michael. 2013. "Does a good fit between mobile work support functions and mobile sales-force worker tasks lead to improved work performance?" Journal of Electronic Commerce in Organizations: the international journal of electronic commerce in modern organizations. 11 (4), pp. 52-69. https://doi.org/10.4018/jeco.2013100104
Efficient intrusion detection scheme based on SVM
Zhou, Guangping and Shrestha, Anup. 2013. "Efficient intrusion detection scheme based on SVM." Journal of Networks. 8 (9), pp. 2128-2134. https://doi.org/10.4304/jnw.8.9.2128-2134
Social ITSM - challenges and benefits
Shrestha, Anup. 2012. "Social ITSM - challenges and benefits." At Your Service. 2 (3), pp. 3-7.
Social ITSM: exploring challenges and benefits
Shrestha, Anup. 2012. "Social ITSM: exploring challenges and benefits." ITSMF Bulletin: Informed Intelligence.
A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.
Towards an improved IT service desk system and processes: a case study
Jäntti, Marko, Cater-Steel, Aileen and Shrestha, Anup. 2012. "Towards an improved IT service desk system and processes: a case study." International Journal on Advances in Systems and Measurements. 5 (3 & 4), pp. 203-215.
Does the android permission system provide adequate information privacy protection for end-users of mobile apps?
Lane, Michael. 2012. "Does the android permission system provide adequate information privacy protection for end-users of mobile apps?" Williams, Trish, Johnstone, Mike and Valli, Craig (ed.) 10th Australian Information Security Management Conference (SECAU 2012). Perth, Western Australia 03 - 05 Dec 2012 Perth Western Australia.
An information security awareness capability model (ISACM)
Poepjes, Robert and Lane, Michael. 2012. "An information security awareness capability model (ISACM)." Williams, Trish, Johnstone, Mike and Valli, Craig (ed.) 10th Australian Information Security Management Conference (SECAU 2012). Perth, Western Australia 03 - 05 Dec 2012 Perth, Western Australia.
The fit of mobile work support functionalities with pharmaceutical sales-force worker tasks
Lembach, Markus and Lane, Michael Steven. 2011. "The fit of mobile work support functionalities with pharmaceutical sales-force worker tasks." Siriluck, Rotchanakitumnuai / RS and Kaewkitipong, Laddawan / KL (ed.) 11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011). Bangkok, Thailand 28 Nov - 02 Dec 2011 Bangkok Thailand.
Critical competencies required for the role of the modern CIO
Lane, Michael S. and Koronios, Andy. 2007. "Critical competencies required for the role of the modern CIO." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.
Editorial for special issue of AJIS on green IT/IS (sustainable computing)
Lane, Michael S., Kolbe, Lutz and Zarnekow, Rudiger. 2011. "Editorial for special issue of AJIS on green IT/IS (sustainable computing)." Australasian Journal of Information Systems. 17 (1), pp. 1-4. https://doi.org/10.3127/ajis.v17i1.666
Is XP agile enough for the development of Web information systems?
Lane, Michael S., Van der Vyver, Glen Litton and Koronios, Andy. 2003. "Is XP agile enough for the development of Web information systems?" Lethbridge, N. (ed.) 14th Australasian Conference on Information Systems (ACIS 2003). Perth, Australia 26 - 28 Nov 2003 Perth, Western Australia.
Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers
Lane, Michael S., van der Vyver, Glen, Basnet, Prajwal and Howard, Srecko. 2004. "Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Tasmania.
Trust in virtual communities involved in free/open source projects: an empirical study
Lane, Michael S., van der Vyver, Glen and Basnet, Prajwal. 2004. "Trust in virtual communities involved in free/open source projects: an empirical study." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Tasmania.
Agile methodologies and the emergence of the agile organisation: a software development approach waiting for its time?
Van Der Vyver, Glen, Koronios, Andy and Lane, Michael S.. 2003. "Agile methodologies and the emergence of the agile organisation: a software development approach waiting for its time?" Hillier, Matthew, Falconer, Don, Hanisch, Jo and Horrocks, Sam (ed.) 7th Pacific Asia Conference on Information Systems (PACIS 2003). Adelaide, Australia 10 - 13 Jul 2003 Adelaide, South Australia.
Partnership quality in IT outsourcing: a mixed methods review of its measurement
Lane, Michael S. and Van Der Vyver, Glen. 2005. "Partnership quality in IT outsourcing: a mixed methods review of its measurement." Campbell, Bruce, Underwood, Jim and Bunker, Deborah (ed.) 16th Australasian Conference on Information Systems (ACIS 2005). Manly, Australia 30 Nov - 02 Dec 2005 Manly, Australia.
Informal control in open source projects: an empirical assessment
Basnet, Prajwal and Lane, Michael S.. 2005. "Informal control in open source projects: an empirical assessment." Campbell, Bruce, Underwood, Jim and Bunker, Deborah (ed.) 16th Australasian Conference on Information Systems (ACIS 2005). Manly, Australia 30 Nov - 02 Dec 2005 Sydney, Australia.
Facilitators and inhibitors for the adoption of agile methods
Van Der Vyver, Glen, Lane, Michael and Koronios, Andy. 2010. "Facilitators and inhibitors for the adoption of agile methods." Siau, Keng, Chiang, Roger and Hardgrave, Bill C. (ed.) Systems analysis and design: people, processes, and projects. United States. Routledge. pp. 31-50
Examining client perceptions of partnership quality and its dimensions in an IT outsourcing relationship
Lane, Michael S. and Lum, Weng Haan. 2010. "Examining client perceptions of partnership quality and its dimensions in an IT outsourcing relationship." Australasian Journal of Information Systems. 17 (1), pp. 47-76.
What are the key job functions and critical competencies required for the role of the CIO in achieving superior organizational performance?
Hodgson, Leeanne and Lane, Michael S.. 2010. "What are the key job functions and critical competencies required for the role of the CIO in achieving superior organizational performance?" Cartelli, Antonio, Cohen, Eli B. and Cohen, Betty (ed.) InSITE 2010: Informing Science and Information Technology Education Joint Conference. Cassino, Italy 19 - 24 Jun 2010 Santa Rosa, CA, United States.
The adoption of single sign-on and multifactor authentication in organisations: a critical evaluation using TOE framework
D'Costa-Alphonso, Marise-Marie and Lane, Michael. 2010. "The adoption of single sign-on and multifactor authentication in organisations: a critical evaluation using TOE framework." Issues in Informing Science and Information Technology. 7, pp. 161-190.
Using clickers to support information literacy skills development and instruction in first-year business students
Stagg, Adrian and Lane, Michael. 2010. "Using clickers to support information literacy skills development and instruction in first-year business students." Journal of Information Technology Education: Research. 9, pp. 197-215.
The energy inefficiency of office computing and potential emerging technology solutions
Lane, Michael S., Howard, Angela and Howard, Srecko. 2009. "The energy inefficiency of office computing and potential emerging technology solutions." Issues in Informing Science and Information Technology. 6, pp. 795-808.
Integrating web and database marketing: Australian study of direct marketing firms
Lane, Michael S. and Cavaye, Angele. 2000. "Integrating web and database marketing: Australian study of direct marketing firms." Journal of Research and Practice in Information Technology. 32 (3/4), pp. 168-184.
Determining key technology and management issues for CIOs deemed to be problematic and suffering from performance gaps
Lane, Michael S. and Koronios, Andy. 2007. "Determining key technology and management issues for CIOs deemed to be problematic and suffering from performance gaps." Koronios, Andy, Zhou, Chunguang, Wang, Yuangliang, Zhang, Shuqing, Liang, Yanchun and Gao, Jing (ed.) 1st International Conference of ICT Innovation and Application. Zhuhai, China 15 - 17 Nov 2007 Adelaide, South Australia.
Using the new generation of IS development techniques in effective group learning: a pilot study of a team-based approach in an IT Course
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Using the new generation of IS development techniques in effective group learning: a pilot study of a team-based approach in an IT Course." 2003 Informing Science + Information Technology Education Joint Conference 2003 (InSITE 2003). Pori, Finland 24 - 27 Jun 2003 Santa Rosa, CA, United States.
Enforcing secure access control in integrated systems over the internet
Yong, Jianming, Lane, Michael S., Toleman, Mark and Yang, Yun. 2003. "Enforcing secure access control in integrated systems over the internet." 1st Australian Information Security Management Conference. Perth, Western Australia 24 Nov 2003 Perth, Western Australia.
Does off-shoring IT make good business sense? Proceed with caution!
Lane, Michael and Van Der Vyver, Glen. 2006. "Does off-shoring IT make good business sense? Proceed with caution!" Tan, Bernard (ed.) 10th Pacific Asia Conference on Information Systems (PACIS 2006). Kuala Lumpur, Malaysia 06 - 09 Jul 2006 Phoenix, AZ, USA.
Conceptual frames of reference and their influence on e-commerce system development
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Conceptual frames of reference and their influence on e-commerce system development." Andersen, Kim, Elliot, Steve, Swatman, Paula, Trauth, Eileen and Bjorn-Andersen, Niels (ed.) Seeking success in e-business: a multidisciplinary approach. Norwell, Mass, United States. Kluwer Academic Publishers. pp. 69-90
Factors influencing the decision to choose information technology preparatory studies in secondary schools: an exploratory study in regional/rural Australia
Van Der Vyver, Glen, Crabb, Debbie and Lane, Michael S.. 2004. "Factors influencing the decision to choose information technology preparatory studies in secondary schools: an exploratory study in regional/rural Australia." Issues in Informing Science and Information Technology. 1, pp. 729-739.
Are universities To blame for the IT careers crisis
Van Der Vyver, Glen and Lane, Michael S.. 2006. "Are universities To blame for the IT careers crisis." Issues in Informing Science and Information Technology. 3, pp. 679-686.
Higher education course content: paper-based, online or hybrid course delivery?
Van Der Vyver, Glen and Lane, Michael S.. 2004. "Higher education course content: paper-based, online or hybrid course delivery?" Issues in Informing Science and Information Technology. 1, pp. 827-844.
Using a team-based approach in an IS Course: an empirical study
Van Der Vyver, Glen and Lane, Michael S.. 2003. "Using a team-based approach in an IS Course: an empirical study." Journal of Information Technology Education. 2 (Special issue), pp. 393-406.
An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal
Lane, Michael S., Van Der Vyver, Glen, Delpachitra, Sarath and Howard, Srecko. 2004. "An electronic commerce initiative in regional Sri Lanka: the vision for the central province electronic commerce portal." The Electronic Journal of Information Systems in Developing Countries. 16 (1), pp. 1-18.
A balanced approach to capturing user requirements in business-to-consumer web information systems
Lane, Michael S. and Koronios, Andy. 2001. "A balanced approach to capturing user requirements in business-to-consumer web information systems." Australian Journal Of Information Systems. 9 (1), pp. 61-69. https://doi.org/10.3127
A review of IT outsourcing trends in 2005: an Australian study
Lane, Michael S. and Van der Vyver, Glen. 2005. "A review of IT outsourcing trends in 2005: an Australian study." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.
IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective
Lane, Michael S., Van Der Vyver, Glen and Hajiyev, Eldar. 2005. "IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.