Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group
Edited book (chapter)
Ali, Omar and Hingst, Ray. 2018. "Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group." Krishnan, Archana (ed.) Cases on quality initiatives for organizational longevity. United States. IGI Global. pp. 196-220
| Chapter Title | Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group |
|---|---|
| Book Chapter Category | Edited book (chapter) |
| ERA Publisher ID | 2177 |
| Book Title | Cases on quality initiatives for organizational longevity |
| Authors | Ali, Omar (Author) and Hingst, Ray (Author) |
| Editors | Krishnan, Archana |
| Page Range | 196-220 |
| Series | Advances in Logistics, Operations, and Management Science |
| Chapter Number | 8 |
| Number of Pages | 25 |
| Year | 2018 |
| Publisher | IGI Global |
| Place of Publication | United States |
| ISBN | 9781522552888 |
| 9781522552895 | |
| ISSN | 2327-350X |
| 2327-3518 | |
| Digital Object Identifier (DOI) | https://doi.org/10.4018/978-1-5225-5288-8.ch008 |
| Web Address (URL) | https://www.igi-global.com/gateway/chapter/209861 |
| Abstract | The purpose of this research study is to examine the improvement of supply chain performance through Radio Frequency Identification Technology (RFID). This research study focuses on RFID and its implementation at two retail chains Wel-Mart in United State (U.S.) and Metro Group in Europe who has successfully implemented this technology and identifies the impact of RFID on improving supply chain performance in the retail industry. The research study has examined a wide range of research literature and grey data. The researcher has concentrated on both explorative and indicative studies in an effort to understand the impact that the adoption of RFID technology will have on improving the performance of the supply chain by comparing two different case studies. This research study has found that coordination and integration operations are important for inventory management and related operations and they are also important factors which contribute to performance improvement in both case studies. In addition, this research study has found that RFID’s information-sharing support for buyers in the supply chain has promoted the accuracy of purchasing forecasts. Finally, it is found that RFID has provided increased flexibility of operations, using smart shelves and reducing the cost of inventory management. |
| Keywords | RFID, supply chain management, supply chain performance |
| ANZSRC Field of Research 2020 | 350999. Transportation, logistics and supply chains not elsewhere classified |
| 350303. Business information systems | |
| Public Notes | File reproduced in accordance with the copyright policy of the publisher/author. |
| Byline Affiliations | School of Management and Enterprise |
| Institution of Origin | University of Southern Queensland |
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