Beyond the borders: the three Ts of contemporary protocols for efficient teleworking

Paper

Neary, Liz and Hingst, Ray. 2014. "Beyond the borders: the three Ts of contemporary protocols for efficient teleworking." Bhuiyan, Md. Mahbubul Hoque (ed.) World Business, Finance and Management Conference (WBFM 2014): Research for Progress. Auckland, New Zealand 08 - 09 Dec 2014 Melbourne, Australia.
Paper/Presentation Title

Beyond the borders: the three Ts of contemporary protocols for efficient teleworking

Presentation TypePaper
AuthorsNeary, Liz (Author) and Hingst, Ray (Author)
EditorsBhuiyan, Md. Mahbubul Hoque
Journal or Proceedings TitleProceedings of the World Business, Finance and Management Conference (WBFM 2014)
Number of Pages17
Year2014
Place of PublicationMelbourne, Australia
ISBN9781922069665
Web Address (URL) of Paperhttp://www.wbiworldconpro.com/pages/previous_confo/new-zealand-conference-2014-december
Conference/EventWorld Business, Finance and Management Conference (WBFM 2014): Research for Progress
Event Details
World Business, Finance and Management Conference (WBFM 2014): Research for Progress
Parent
World Business, Finance and Management Conference
Event Date
08 to end of 09 Dec 2014
Event Location
Auckland, New Zealand
Abstract

The goal of any team is the work results, not the time spent in an office working. This paper will identify and evaluate the Three Ts, (Task, Teams and Technology) of contemporary protocols to enable the teleworker to work both effectively and participatory at a distance from a central place of work.
The concept of telework is not new; it may have a new name and the definition of telework may have evolved somewhat with the significant growth in information and communications technology (ICT) and mobile devices, but it is not a new phenomenon. However this framework for understanding and operationalising is an advance beyond the simple provision of the tools required; the spotlight needs to shine on the human dimension. What becomes apparent, no matter the name used, is that virtual work in the 21st Century is about people and how they work and interact in a digital world.

Keywordstelemarketing; digital world
ANZSRC Field of Research 2020350604. Marketing communications
350709. Organisation and management theory
470108. Organisational, interpersonal and intercultural communication
Public Notes

© 2013 World Business Institute Australia. No part of this publication can be reproduced in any form or by any means without the permission of the concerned author and/or the WBI.
Paper no. 430

Byline AffiliationsInstitute for Agriculture and the Environment
School of Management and Enterprise
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q2yv8/beyond-the-borders-the-three-ts-of-contemporary-protocols-for-efficient-teleworking

Log in to edit

Download files

Accepted Version
Neary_Hingst_WBFM2014_AV.pdf
File access level: Anyone

  • 1842
    total views
  • 508
    total downloads
  • 1
    views this month
  • 0
    downloads this month

Export as

Related outputs

Knowledge mapping for a secure and sustainable hemp industry: A systematic literature review
Aryal, Kishor, Maraseni, Tek, Kretzschmar, Tobias, Chang, Dennis, Naebe, Maryam, Neary, Liz and Ash, Gavin. 2024. "Knowledge mapping for a secure and sustainable hemp industry: A systematic literature review." Case Studies in Chemical and Environmental Engineering. 9. https://doi.org/10.1016/j.cscee.2023.100550
Extent, distribution and cause of peanut kernel shrivel (PKS) syndrome in the Bundaberg and Northern Queensland regions
Adorada, Dante L. and Neary, Liz. 2018. Extent, distribution and cause of peanut kernel shrivel (PKS) syndrome in the Bundaberg and Northern Queensland regions. Australia. Grains Research and Development Corporation.
Wheat Foliar Diseases in Queensland Especially Yellow Spot
Neary, Liz. Wheat Foliar Diseases in Queensland Especially Yellow Spot. Toowoomba. https://doi.org/10.26192/52qy-mq14
Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group
Ali, Omar and Hingst, Ray. 2018. "Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group." Krishnan, Archana (ed.) Cases on quality initiatives for organizational longevity. United States. IGI Global. pp. 196-220
Adapting videoconferencing as a medium conducive to the promotion of learning and teaching
Hingst, Raymond D.. 2005. "Adapting videoconferencing as a medium conducive to the promotion of learning and teaching." Association of the Pacific Rim Universities Distance and the Internet Conference 2005. Vladivostok, Russia 06 Oct 2005
Autonomic and sense and respond logistics: evidence from the USA and UK
Gunter, Greg and Hingst, Ray. 2011. "Autonomic and sense and respond logistics: evidence from the USA and UK." AIAC 14: Building on History for the Future. Melbourne, Australia 28 Feb - 03 Mar 2011 Melbourne, Australia.
Equity and access as keys for opening open learning: the case for virtually facilitated work-based learning
van der Laan, Luke and Neary, Liz. 2016. "Equity and access as keys for opening open learning: the case for virtually facilitated work-based learning." Reuschle, Shirley, Antonio, Amy and Keppel, Mike (ed.) Open learning and formal credentialing in higher education: curriculum models and institutional policies. Hershey, PA. United States. IGI Global. pp. 263-290
Speaking with one language for humanitarian assistance: uniting the different voices during disaster relief operations
Hingst, Ray. 2015. "Speaking with one language for humanitarian assistance: uniting the different voices during disaster relief operations." Nooriafshar, Mehryar (ed.) Language, Culture and Technology in a Connected World Symposium (sLCT 2015). Toowoomba, Australia 01 Jun 2015 Nicosia, Cyrpus.
Beyond the borders: the three Ts of contemporary protocols for efficient teleworking
Neary, Liz and Hingst, Ray. 2015. "Beyond the borders: the three Ts of contemporary protocols for efficient teleworking." World Review of Business Research. 5 (3), pp. 42-60.
Equity and access as keys for opening open learning: the case for virtually facilitated work-based learning
Van Der Laan, Lucas and Neary, Liz. 2016. "Equity and access as keys for opening open learning: the case for virtually facilitated work-based learning." Open Learning and Formal Credentialing in Higher Education: Curriculum Models and Institutional Policies. United States. IGI Global. pp. 263-290
The influence of the military posting cycle on group formation and team development in the Australian Defence Force
Hingst, Ray. 2012. "The influence of the military posting cycle on group formation and team development in the Australian Defence Force." Morley, Michael J. (ed.) 11th World Congress of the International Federation of Scholarly Associations of Management. Limerick, Ireland 26 - 29 Jun 2012 Dublin, Ireland.
'Sense and respond' and 'autonomic' logistics: a review of US and UK developments
Hingst, Ray. 2011. "'Sense and respond' and 'autonomic' logistics: a review of US and UK developments." Australian Defence Force Journal: journal of the Australian profession of arms.
Community learning: member's stories about their academic community of practice
McDonald, Jacquelin, Collins, Pauline, Hingst, Raymond D., Kimmins, Lindy, Lynch, Bernadette and Star, Cassandra. 2008. "Community learning: member's stories about their academic community of practice." 31st Higher Education Research and Development Society of Australasia Annual Conference (HERDSA 2008). Rotorua, New Zealand 01 - 04 Jul 2008 Sydney, Australia.
The future of family life for the working poor
Hingst, Raymond D.. 2007. "The future of family life for the working poor." Advocate: Newsletter of the National Tertiary Education Union. 14 (1), pp. 24-24.
Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support
Hingst, Ray and Gunter, Greg. 2010. "Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support." Australian Army Journal. 7 (1), pp. 57-69.
Call centres, recent history - where have they come from and how did they get here?
Hingst, Raymond D.. 2004. "Call centres, recent history - where have they come from and how did they get here?" 2nd National Call Centre Research Conference. Churchill, Australia 19 - 20 Aug 2004 Melbourne, Australia.
Project sustainability management and technology
Gunter, Greg and Hingst, Ray. 2009. "Project sustainability management and technology." 6th Annual Project Management Australia Conference (PMOz 2009): Projects Sustaining the Future. Canberra, Australia 10 - 12 Aug 2009 Sydney, Australia.
Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre
Hingst, Raymond D. and Lowe, Kevin B.. 2008. "Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre." International Review of Business Research Papers. 4 (5), pp. 157-165.
Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support
Hingst, Ray and Gunter, Greg. 2008. "Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support." Puri, Vinod and Filippidis, Despina (ed.) Land Warfare Conference (LWC 2008): Force Protection in the 21st Century - Deter, Detect, Disrupt and Defeat. Brisbane, Australia 27 - 31 Oct 2008 Canberra, Australia.
Call centres in the mainstream and 'trade' media - 'Where did they come from and how did they get here?'
Hingst, Raymond D.. 2004. "Call centres in the mainstream and 'trade' media - 'Where did they come from and how did they get here?'." International Employment Relations Review. 10 (2), pp. 1-28.
Face value
Hingst, Raymond D.. 2008. "Face value." HR Monthly.
Autonomic logistics: an infrastructure approach
Hingst, Raymond D. and Gunter, Greg. 2007. "Autonomic logistics: an infrastructure approach." The Third Australian JSF Advanced Technology and Innovation Conference (2007). Melbourne, Australia 10 - 11 Jul 2007 Canberra.
An exploratory study to determine students' perceptions of the value of interaction in an Australian classroom context and the perceived impact on learning outcomes
McDonald, Jacquelin, Birch, Dawn, Gray, Anthony, Gururajan, Raj, Hingst, Raymond D. and Maguire, Michael. 2005. "An exploratory study to determine students' perceptions of the value of interaction in an Australian classroom context and the perceived impact on learning outcomes." CRLL 2005: What a Difference a Pedagogy Makes: Researching Lifelong Learning and Teaching. Glasgow, Scotland 24 - 26 Jun 2005 London, United Kingdom.
On the compatibility of Taylorism, targets, technology and teams - evidence from a US Call Centre
Hingst, Raymond D. and Lowe, Kevin B.. 2007. "On the compatibility of Taylorism, targets, technology and teams - evidence from a US Call Centre." Hoque, Mohammad Ziaul (ed.) 7th International Business Research Conference. Sydney, Australia 03 - 06 Dec 2007 Melbourne, Australia.
Perceptions of working life in call centres
Hingst, Raymond D.. 2006. "Perceptions of working life in call centres." Journal of Management Practice. 7 (1), pp. 1-9.
Tuckman's theory of group development in a call centre context: does it still work?
Hingst, Raymond D.. 2006. "Tuckman's theory of group development in a call centre context: does it still work?" 5th Global Conference on Business & Economics. Cambridge, United Kingdom 06 - 08 Jul 2006 Lynchburg, VA, USA.
Twentieth century management theory in today's organization - how relevant is a forty-year-old model in the contemporary context of a call center
Hingst, Raymond D.. 2006. "Twentieth century management theory in today's organization - how relevant is a forty-year-old model in the contemporary context of a call center." Kantarelis, Demetri (ed.) 2006 Business & Economics Society International Conference. Florence, Italy 15 - 19 Jul 2006 Worcester, Massachusetts, USA.