Beyond the borders: the three Ts of contemporary protocols for efficient teleworking

Article

Neary, Liz and Hingst, Ray. 2015. "Beyond the borders: the three Ts of contemporary protocols for efficient teleworking." World Review of Business Research. 5 (3), pp. 42-60.
Article Title

Beyond the borders: the three Ts of contemporary protocols for efficient teleworking

ERA Journal ID201731
Article CategoryArticle
AuthorsNeary, Liz (Author) and Hingst, Ray (Author)
Journal TitleWorld Review of Business Research
Journal Citation5 (3), pp. 42-60
Number of Pages19
Year2015
Place of PublicationAustralia
ISSN1838-3955
1839-1176
Web Address (URL)http://www.wrbrpapers.com/static/documents/September/2015/4%20%20Liz.pdf
Abstract

The concept of telework is not new; it may have new names of mobile work, remote access and virtual work, but it is not a new phenomenon. With the emergence and rapid adoption of mobile computing devices, cloud computing, and the goal to achieve greater work-life balance, telecommuting responds to the needs of both employees and employers. The purpose of this study is to respond to the trend towards teleworkers in the contemporary workplace. The research is designed to determine how and to what extent do the skills and attributes of the teleworker and the enabling characteristics of virtual teams influence the perceived effectiveness of virtual team work. This paper will identify and evaluate the Three Ts, (Task, Teams and Technology) of contemporary protocols to enable the teleworker to work both effectively and participatory at a distance from a central place of work. The framework for understanding and operationalising contemporary protocols is an advance beyond the simple provision of the tools required for effective teleworking; the spotlight needs to shine on the human dimension. The outcomes reveal that embedding contemporary protocols for efficient and effective virtual work acts as a catalyst to cultural change in an organisation. What becomes apparent, no matter the name used or the type of technology used, is that virtual work in the 21st Century is about people and how they work and interact in a digital world.

ANZSRC Field of Research 2020350711. Organisational planning and management
Public Notes

c. 2015 World Review of Business Research.

Byline AffiliationsSchool of Arts and Communication
School of Management and Enterprise
Institution of OriginUniversity of Southern Queensland
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