Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector
Paper
Paper/Presentation Title | Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector |
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Presentation Type | Paper |
Authors | Ali, Omar (Author) and Shrestha, Anup (Author) |
Editors | Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina |
Journal or Proceedings Title | Proceedings of the 28th Australasian Conference on Information Systems (ACIS 2017) |
Number of Pages | 12 |
Year | 2017 |
Place of Publication | Hobart, Australia |
Web Address (URL) of Paper | https://aisel.aisnet.org/acis2017/56/ |
Web Address (URL) of Conference Proceedings | https://aisel.aisnet.org/acis2017/ |
Conference/Event | 28th Australasian Conference on Information Systems (ACIS 2017) |
Event Details | Rank A A A A A A A A A A A A A A |
Event Details | 28th Australasian Conference on Information Systems (ACIS 2017) Parent Australasian Conference on Information Systems (ACIS) Delivery In person Event Date 04 to end of 06 Dec 2017 Event Location Hobart, Australia |
Abstract | One of the key drivers of cloud computing adoption is usage-based IT service delivery alternative to on premises IT infrastructure. Existing research supports the role of cloud computing for cost savings. We employed a mixed-method two-staged study to investigate the total cost of ownership of cloud computing in the local government sector of Queensland, Australia. The first qualitative study included 21 in-depth interviews of IT managers to understand the cost elements associated with cloud computing. This was followed by a quantitative study that analysed survey data collected from 480 IT staff across 47 local government organizations to investigate the impact of specific cost elements on cloud computing adoption. We found that cloud computing is perceived to save costs and more specifically for IT capital investments. However specific cost elements for training and operational costs may not reduce as expected. Research findings may assist to make investment decisions on cloud computing adoption. |
Keywords | total cost of ownership, cloud computing, technology adoption, regional municipal governments |
ANZSRC Field of Research 2020 | 460999. Information systems not elsewhere classified |
Public Notes | Full Research Paper Abstracts #141. |
Byline Affiliations | School of Management and Enterprise |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q4852/analysis-of-the-total-cost-of-ownership-for-cloud-computing-technology-adoption-a-case-study-of-regional-municipal-government-sector
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