A systematic literature mapping to investigate the role of IT in knowledge stock and transfer

Paper


Pant, Aastha, Shrestha, Anup, Kong, Eric and Ally, Mustafa. 2018. "A systematic literature mapping to investigate the role of IT in knowledge stock and transfer." Tanabu, Motonari and Senoo, Dai (ed.) 22nd Pacific Asia Conference on Information Systems (PACIS 2018). Yokohama, Japan 26 - 30 Jun 2018
Paper/Presentation Title

A systematic literature mapping to investigate the role of IT in knowledge stock and transfer

Presentation TypePaper
AuthorsPant, Aastha (Author), Shrestha, Anup (Author), Kong, Eric (Author) and Ally, Mustafa (Author)
EditorsTanabu, Motonari and Senoo, Dai
Journal or Proceedings TitleProceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018)
ERA Conference ID43961
Number of Pages8
Year2018
ISBN9784902590838
Web Address (URL) of Paperhttps://aisel.aisnet.org/pacis2018/166/
Web Address (URL) of Conference Proceedingshttps://aisel.aisnet.org/pacis2018/
Conference/Event22nd Pacific Asia Conference on Information Systems (PACIS 2018)
Pacific Asia Conference on Information Systems (PACIS)
Event Details
Pacific Asia Conference on Information Systems (PACIS)
PACIS
Rank
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
Event Details
22nd Pacific Asia Conference on Information Systems (PACIS 2018)
Event Date
26 to end of 30 Jun 2018
Event Location
Yokohama, Japan
Abstract

There is a strong desire to enhance organisational knowledge transfer based on knowledge stock. A review of current literature was conducted which highlighted the importance of IT to identify knowledge stock of people for effective knowledge transfer. Furthermore, we conducted a systematic mapping of scholarly studies to explore the use of IT in tacit and explicit knowledge transfer by conducting a search in four databases: IEEE Xplorer, ScienceDirect, Scopus and Springer. We found that most of the studies have highlighted the importance of IT in explicit knowledge transfer only. We expanded our review to include the top eight journals in Information Systems and obtained the same result. Our findings demonstrate the lack of use of IT towards identifying knowledge stock to enable tacit knowledge transfer. In the next phase of our research, we plan to use an IT artefact for tacit knowledge transfer by identifying knowledge stock of IT professionals.

Keywordsknowledge stock, knowledge transfer, systematic literature mapping, knowledge management
ANZSRC Field of Research 2020350302. Business information management (incl. records, knowledge and intelligence)
460908. Information systems organisation and management
Public Notes

The authors retain the copyright of the paper published in the PACIS 2018 proceedings.

Byline AffiliationsSchool of Management and Enterprise
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q4x14/a-systematic-literature-mapping-to-investigate-the-role-of-it-in-knowledge-stock-and-transfer

Download files


Published Version
PACIS_2018_paper_400.pdf
File access level: Anyone

  • 317
    total views
  • 143
    total downloads
  • 13
    views this month
  • 4
    downloads this month

Export as

Related outputs

Correction: Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda
Eckstein, Gary, Shrestha, Anup, Sassenberg, Anne-Marie and Dwivedi, Yogesh K.. 2023. "Correction: Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda ." Management Review Quarterly. https://doi.org/10.1007/s11301-023-00391-z
Is Knowledge Ambidexterity the Answer to Economic Sustainability for SMEs? Lessons Learned from Digitalisation Efforts During the COVID-19 Pandemic
Saratchandra, Minu and Shrestha, Anup. 2023. "Is Knowledge Ambidexterity the Answer to Economic Sustainability for SMEs? Lessons Learned from Digitalisation Efforts During the COVID-19 Pandemic." Adapa, Sujana, McKeown, Tui, Lazaris, Miria and Jurado, Tanya (ed.) Small and Medium-sized Enterprises, and Business Uncertainty. Just Surviving or Thriving?. Singapore. Palgrave Macmillan. pp. 55-72
Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda
Eckstein, Gary, Shrestha, Anup, Sassenberg, Anne-Marie and Dwivedi, Yogesh K.. 2023. "Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda." Management Review Quarterly. https://doi.org/10.1007/s11301-023-00382-0
Building a Case for Responsible Management Education in Nepal
Shrestha, Anup. 2023. "Building a Case for Responsible Management Education in Nepal." Apex Journal of Business and Management. 1 (1), pp. 135-144. https://doi.org/10.5281/zenodo.8402740
Teaching project management to primary school children: a scoping review
Delle-Vergini, Sante, Eacersall, Douglas, Dann, Chris, Ally, Mustafa and Chakraborty, Subrata. 2023. "Teaching project management to primary school children: a scoping review." The Australian Educational Researcher. https://doi.org/10.1007/s13384-023-00627-7
Responsible Management Education in Business Schools – High on principles but low on action: A systematic literature review
Russo, Fiona, Wheeldon, Anita Louise, Shrestha, Anup and Saratchandra, Minu. 2023. "Responsible Management Education in Business Schools – High on principles but low on action: A systematic literature review." The International Journal of Management Education. 21 (3). https://doi.org/10.1016/j.ijme.2023.100843
Design Principles for Platform Enabled Knowledge Commons with an Expository Instantiation
Ramakrishnan, Muralidharan, Gregor, Shirley, Shrestha, Anup and Soar, Jeffrey. 2023. "Design Principles for Platform Enabled Knowledge Commons with an Expository Instantiation." Journal of the Association of Information Systems. 24 (5), pp. 1413-1438.
The Integral Role of Intelligent IoT System, Cloud Computing, Artificial Intelligence, and 5G in the User-Level Self-Monitoring of COVID-19
Ahmed, Sajjad, Yong, Jianming and Shrestha, Anup. 2023. "The Integral Role of Intelligent IoT System, Cloud Computing, Artificial Intelligence, and 5G in the User-Level Self-Monitoring of COVID-19." Electronics. 12 (8), pp. 1-24. https://doi.org/10.3390/electronics12081912
Safety and quality within the healthcare supply chain: a great unknown
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2023. "Safety and quality within the healthcare supply chain: a great unknown." 19th World Congress on Medical and Health Informatics (MEDINFO 2023). Sydney, Australia 08 - 12 Jul 2023 Sydney, Australia.
A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities
Ali, Omar, Abdelbaki, Wiem, Shrestha, Anup, Elbasi, Ersin, Ali, Mohammad Abdallah and Dwivedi, Yogesh K. 2023. "A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities." Journal of Innovation and Knowledge. 8 (1), pp. 1-19. https://doi.org/10.1016/j.jik.2023.100333
Incorporating Agile Principles in Completing and Supervising a Thesis by Publication
Shrestha, Anup. 2023. "Incorporating Agile Principles in Completing and Supervising a Thesis by Publication." Mulligan, Deborah L., Ryan, Naomi and Danaher, Patrick Alan (ed.) Deconstructing Doctoral Discourses: Stories and Strategies for Success. Switzerland. Palgrave Macmillan. pp. 161-176
A review of the key challenges of non-fungible tokens
Ali, Omar, Momin, Mujtaba, Shrestha, Anup, Das, Ronnie, Alhajj, Fadia and Dwivedi, Yogesh K.. 2023. "A review of the key challenges of non-fungible tokens." Technological Forecasting and Social Change. 187, pp. 1-13. https://doi.org/10.1016/j.techfore.2022.122248
Innovation Centric Knowledge Commons—A Systematic Literature Review and Conceptual Model
Ramakrishnan, Muralidharan, Shrestha, Anup and Soar, Jeffrey. 2021. "Innovation Centric Knowledge Commons—A Systematic Literature Review and Conceptual Model." Journal of Open Innovation: Technology, Market, and Complexity. 7 (1), pp. 1-19. https://doi.org/10.3390/joitmc7010035
A Conceptual Framework towards Knowledge Ambidexterity using Information Systems and Knowledge Management
Shrestha, Anup and Saratchandra, Minu. 2023. "A Conceptual Framework towards Knowledge Ambidexterity using Information Systems and Knowledge Management." The Journal of Information Systems. 37 (1), pp. 143-167. https://doi.org/10.2308/ISYS-2021-013
Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2022. "Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model." 28th Americas Conference on Information Systems: Innovative Research Informing Practice (AMCIS 2022). Minneapolis, United States 10 - 14 Aug 2022 United States.
The role of cloud computing in knowledge management for small and medium enterprises: a systematic literature review
Saratchandra, Minu and Shrestha, Anup. 2022. "The role of cloud computing in knowledge management for small and medium enterprises: a systematic literature review." Journal of Knowledge Management. 26 (10), pp. 2668-2698. https://doi.org/10.1108/JKM-06-2021-0421
Internet penetration and airline pricing: Evidence from China
Huang, Zhibin, Yong, Jianming, Ma, Wenliang, Chen, Mengying, Xiong, Zihan and Shrestha, Anup. 2022. "Internet penetration and airline pricing: Evidence from China." Transport Policy. 123, pp. 104-111. https://doi.org/10.1016/j.tranpol.2022.04.017
Role of ontologies in beach safety management analytics systems
Fahmideh, Mahdi, Beydoun, Ghassan, Bandara, Madhushi, Ahmad, Aakash, Shrestha, Anup and Khan, Arif Ali. 2022. "Role of ontologies in beach safety management analytics systems." 26th Pacific Asia Conference on Information Systems (PACIS 2022). Taipei, Taiwan 05 - 09 Jul 2022
Blockchain technology enables healthcare data management and accessibility
Ali, Omar, Jaradat, Ashraf, Ally, Mustafa and Rotabi, Sareh. 2022. "Blockchain technology enables healthcare data management and accessibility." Muthu, Subramanian Senthilkannan (ed.) Blockchain technologies for sustainability. Singapore. Springer. pp. 91-118
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences
Saratchandra, Minu, Shrestha, Anup and Murray, Peter A.. 2022. "Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences." International Journal of Information Management. 67, pp. 1-20. https://doi.org/10.1016/j.ijinfomgt.2022.102551
An Evaluation of Key Adoption Factors towards Using the Fog Technology
Ali, Omar, Shrestha, Anup, Jaradat, Ashraf and Al-Ahmad, Ahmad. 2022. "An Evaluation of Key Adoption Factors towards Using the Fog Technology." Big Data and Cognitive Computing. 6 (3), pp. 1-36. https://doi.org/10.3390/bdcc6030081
Promoting Australian regional airports with subsidy schemes: A vehicle routing problem perspective
Babagolzadeh, Mahla, Zhang, Yahua, Abbasic, Babak, Shrestha, Anup and Zhang, Anming. 2022. "Promoting Australian regional airports with subsidy schemes: A vehicle routing problem perspective." Transport Policy. 128, pp. 38-51. https://doi.org/10.1016/j.tranpol.2022.08.014
Achieving Industry-aligned Education through Digital-Commons: A Case Study
Ramakrishnan, Muralidharan, Gregor, Shirley, Shrestha, Anup and Soar, Jeffrey. 2022. "Achieving Industry-aligned Education through Digital-Commons: A Case Study." Journal of Computer Information Systems. 63 (4), pp. 950-964. https://doi.org/10.1080/08874417.2022.2115955
A survey on detection of cybersecurity threats on Twitter using deep learning
Alsodi, Omar, Zhou, Xujuan, Gururajan, Raj and Shrestha, Anup. 2021. "A survey on detection of cybersecurity threats on Twitter using deep learning." Xu, Guandong, Ali, Raian, Zaghouani, Wajdi, Tao, Xiaohui and Li, Lin (ed.) 8th IEEE International Conference on Behavioural and Social Computing (BESC 2021). Doha, Qatar 29 - 31 Oct 2021 United States. https://doi.org/10.1109/BESC53957.2021.9635406
Towards a user-level self-management of COVID-19 using mobile devices supported by Artificial Intelligence, 5G and the Cloud
Ahmed, Sajjad, Shrestha, Anup and Yong, Jianming. 2021. "Towards a user-level self-management of COVID-19 using mobile devices supported by Artificial Intelligence, 5G and the Cloud." Siuly, Siuly, Wang, Hua, Chen, Lu, Guo, Yanhui and Xing, Chunxiao (ed.) 10th International Conference on Health Information Science (HIS 2021). Melbourne, Australia 25 - 28 Oct 2021 Switzerland. https://doi.org/10.1007/978-3-030-90885-0_4
Does digital transformation of the Australian healthcare supply chain improve clinical safety?
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2021. "Does digital transformation of the Australian healthcare supply chain improve clinical safety?" Beydoun, Ghassan, Fernandez, Fernandez and Xu, Dongming (ed.) 32nd Australasian Conference on Information Systems (ACIS 2021). Sydney, Australia 06 - 10 Dec 2021 Sydney, Australia.
Can cloud-based knowledge management systems enable small & medium enterprises to achieve knowledge ambidexterity?
Saratchandra, Minu and Shrestha, Anup. 2021. "Can cloud-based knowledge management systems enable small & medium enterprises to achieve knowledge ambidexterity?" 25th Pacific Asia Conference on Information Systems (PACIS 2021). Dubai, United Arab Emirates 12 - 14 Jul 2021 United States.
Digital Transformation Towards Ambidextrous Learning Organization using Cloud Computing: A Systematic Literature Review
Saratchandra, Minu, Shrestha, Anup and Murray, Peter A.. 2022. "Digital Transformation Towards Ambidextrous Learning Organization using Cloud Computing: A Systematic Literature Review." 35th Australian and New Zealand Academy of Management Conference (ANZAM 2022). Australia 06 - 07 Dec 2022 Australia. Australian and New Zealand Academy of Management.
Integration of blockchains with management information systems
Chan, Ka Ching, Zhou, Xujuan, Gururajan, Raj, Zhou, Xiong, Ally, Mustafa and Gardiner, Michael. 2020. "Integration of blockchains with management information systems." Tamba, Tua A. (ed.) 2019 International Conference on Mechatronics, Robotics and Systems Engineering (MoRSE 2019). Bali, Indonesia 04 - 06 Dec 2019 https://doi.org/10.1109/MoRSE48060.2019.8998694
Sustainable open vehicle routing with release-time and time-window: a two-echelon distribution system
Babagolzadeh, M., Shrestha, A., Abbasi, B., Zhang, S., Atefi, R. and Woodhead, A.. 2019. "Sustainable open vehicle routing with release-time and time-window: a two-echelon distribution system." Ivanov, Dmitry, Dolgui, Alexandre and Yalaoui, Farouk (ed.) 9th IFAC Conference on Manufacturing Modelling, Management and Control (MIM 2019). Berlin, Germany 28 - 30 Aug 2019 Laxenburg, Austria. https://doi.org/10.1016/j.ifacol.2019.11.219
An e-tourism adoption model & its implications for tourism industry in Nepal
Lama, Sanjay, Pradhan, Sojen and Shrestha, Anup. 2019. "An e-tourism adoption model & its implications for tourism industry in Nepal." Pesonen, Juho and Neidhardt, Julia (ed.) International Conference in Information and Communication Technologies in Tourism 2019. Nicosia, Cyprus 30 Jan - 01 Feb 2019 Cham, Switzerland. https://doi.org/10.1007/978-3-030-05940-8_23
A Conceptual Model to Evaluate the Effectiveness of Information Technology Governance
Asgarkhani, Mehdi, Cater-Steel, Aileen, Toleman, Mark and Ally, Mustafa. 2018. "A Conceptual Model to Evaluate the Effectiveness of Information Technology Governance." 6th International Conference on Management, Leadership and Governance (ICMLG 2018). Bangkok, Thailand 24 - 25 May 2018 United Kingdom.
Exploring the formation of mobile travel website quality and predicting its influence on travelers’ behavioral intentions
Chan, Janelle, Chan, Irene Cheng Chu, Sassenberg, Anne-Marie and Shrestha, Anup. 2021. "Exploring the formation of mobile travel website quality and predicting its influence on travelers’ behavioral intentions." Journal of China Tourism Research. 18 (5), pp. 1011 - 1034. https://doi.org/10.1080/19388160.2021.1969310
Making investment decisions on RFID technology: an evaluation of key adoption factors in construction firms
Mabad, Tarik, Ali, Omar, Ally, Mustafa, Wamba, Samuel Fosso and Chan, Ka Ching. 2021. "Making investment decisions on RFID technology: an evaluation of key adoption factors in construction firms." IEEE Access. 9, pp. 36937-36954. https://doi.org/10.1109/ACCESS.2021.3063301
Dehumanisation of ‘Outgroups’ on Facebook and Twitter: towards a framework for assessing online hate organisations and actors
Abdalla, Mohamad, Ally, Mustafa and Jabri-Markwell, Rita. 2021. "Dehumanisation of ‘Outgroups’ on Facebook and Twitter: towards a framework for assessing online hate organisations and actors." SN Social Sciences. 1, pp. 1-28. https://doi.org/10.1007/s43545-021-00240-4
Strategic profile for positioning eco-apparel among mainstream apparel consumers
Neupane, Saugat, Chimhundu, Ranga and Kong, Eric. 2021. "Strategic profile for positioning eco-apparel among mainstream apparel consumers." Journal of Global Fashion Marketing. 12 (3), pp. 229-244. https://doi.org/10.1080/20932685.2021.1915836
The Impact of Personality Traits Towards the Intention to Adopt Mobile Learning
Sanjebad, Nesa Nabipour, Shrestha, Anup and Shahid, Pezhman. 2020. "The Impact of Personality Traits Towards the Intention to Adopt Mobile Learning." Sharma, Sujeet K., Dwivedi, Yogesh K., Metri, Bhimaraya and Rana, Nripendra P. (ed.) IFIP WG 8.6 International Conference on Transfer and Diffusion of IT (TDIT 2020). Tiruchirappalli, India 18 - 19 Dec 2020 Cham, Switzerland. https://doi.org/10.1007/978-3-030-64861-9_17
Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia
Ali, Omar, Shrestha, Anup, Ghasemaghaei, Maryam and Beydoun, Ghassan. 2022. "Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia." Information Systems Frontiers: a journal of research and innovation. 24 (2), pp. 595-617. https://doi.org/10.1007/s10796-021-10108-w
The state of play of blockchain technology in the financial services sector: A systematic literature review
Ali, Omar, Ally, Mustafa, Clutterbuck, . and Dwivedi, Yogesh. 2020. "The state of play of blockchain technology in the financial services sector: A systematic literature review." International Journal of Information Management. 54, pp. 1-19. https://doi.org/10.1016/j.ijinfomgt.2020.102199
How can Small Businesses Achieve Knowledge Ambidexterity Using Cloud-based Knowledge Management Systems?
Shrestha, Anup and Chandra, Minu Sarat. 2020. "How can Small Businesses Achieve Knowledge Ambidexterity Using Cloud-based Knowledge Management Systems?" 24th Pacific Asia Conference on Information Systems (PACIS 2020). Dubai, United Arab Emirates 20 - 24 Jun 2020 Atlanta, United States.
Inclusion of Complementary Industry Knowledge in IT Service Management Curriculum – A Case Study
Ramakrishnan, Muralidharan, Shrestha, Anup and Soar, Jeffrey. 2020. "Inclusion of Complementary Industry Knowledge in IT Service Management Curriculum – A Case Study." 24th Pacific Asia Conference on Information Systems (PACIS 2020). Dubai, United Arab Emirates 20 - 24 Jun 2020 Atlanta, United States.
Game-Based Learning in an Online Environment: Effects on Student Engagement
Ko, Stephen and Kong, Eric. 2020. "Game-Based Learning in an Online Environment: Effects on Student Engagement." Alqurashi, Emtinan (ed.) Handbook of Research on Fostering Student Engagement With Instructional Technology in Higher Education. Hershey, United States. IGI Global. pp. 327-345
Cloud computing technology adoption: an evaluation of key factors in local governments
Ali, Omar, Shrestha, Anup, Osmanaj, Valmira and Muhammed, Shahnawaz. 2021. "Cloud computing technology adoption: an evaluation of key factors in local governments." Information Technology and People. 34 (2), pp. 666-703. https://doi.org/10.1108/ITP-03-2019-0119
Sustainable cold supply chain management under demand uncertainty and carbon tax regulation
Babagolzadeh, Mahla, Shrestha, Anup, Abbasi, Babak, Zhang, Yahua, Woodhead, Alice and Zhang, Anming. 2020. "Sustainable cold supply chain management under demand uncertainty and carbon tax regulation." Transportation Research Part D: Transport and Environment. 80, pp. 1-30. https://doi.org/10.1016/j.trd.2020.102245
Exploration and implication of factors affecting e-tourism adoption in developing countries: a case of Nepal
Lama, Sanjay, Pradhan, Sojen and Shrestha, Anup. 2020. "Exploration and implication of factors affecting e-tourism adoption in developing countries: a case of Nepal." Journal of Information Technology and Tourism. 22, pp. 5-32. https://doi.org/10.1007/s40558-019-00163-0
IT service management knowledge ecosystem – literature review and a conceptual model
Ramakrishnan, Muralidharan, Shrestha, Anup, Cater-Steel, Aileen and Soar, Jeffrey. 2018. "IT service management knowledge ecosystem – literature review and a conceptual model." 29th Australasian Conference on Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia.
The impact of ineffective ITG on IT deployment: a study of failed IT deployment initiatives
Asgarkhani, Mehdi, Toleman, Mark, Ally, Mustafa and Lane, Michael. 2018. "The impact of ineffective ITG on IT deployment: a study of failed IT deployment initiatives." Stockdale, Rosemary, Win, Khin Tha and Sugumaran, Vijayan (ed.) 29th Australasian Conference of Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia. https://doi.org/10.5130/acis2018.bn
Barriers of e-tourism adoption in developing countries: a case study of Nepal
Lama, Sanjay, Pradhan, Sojen, Shrestha, Anup and Beirman, David. 2018. "Barriers of e-tourism adoption in developing countries: a case study of Nepal." 29th Australasian Conference on Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia.
Facilitating knowledge transfer based on a resource based view of tacit knowledge stock: a skills assessment perspective
Pant, Aastha, Shrestha, Anup, Kong, Eric and Ally, Mustafa. 2018. "Facilitating knowledge transfer based on a resource based view of tacit knowledge stock: a skills assessment perspective." 29th Australasian Conference on Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia.
Belt-and-Road Initiative: Driving the need to understand intellectual capital in Chinese multinational enterprises
Kong, Eric, Wei, William X., Swallow, Phillip and Thomson, S. Bruce. 2020. "Belt-and-Road Initiative: Driving the need to understand intellectual capital in Chinese multinational enterprises." Thunderbird International Business Review. 62 (3), pp. 279-290. https://doi.org/10.1002/tie.22088
Assessing information security risks in the cloud: a case study of Australian local government authorities
Ali, Omar, Shrestha, Anup, Chatfield, Akemi and Murray, Peter A.. 2020. "Assessing information security risks in the cloud: a case study of Australian local government authorities." Government Information Quarterly: an international journal of information technology management, policies, and practices. 37 (1). https://doi.org/10.1016/j.giq.2019.101419
Optimal delivery and replenishment policies for perishable products considering lost sale cost: an efficient hybrid algorithm
Babagolzadeh, Mahla, Pirayesh, Mohammadali and Shrestha, Anup. 2021. "Optimal delivery and replenishment policies for perishable products considering lost sale cost: an efficient hybrid algorithm." International Journal of Industrial and Systems Engineering. 37 (3), pp. 306-333. https://doi.org/10.1504/IJISE.2020.10024103
Development and evaluation of a software-mediated process assessment method for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Behari, Suren and Rajaeian, Mohammad Mehdi. 2020. "Development and evaluation of a software-mediated process assessment method for IT service management." Information and Management. 57 (4). https://doi.org/10.1016/j.im.2019.103213
Harnessing and advancing knowledge in social enterprises: theoretical and operational challenges in the refugee settlement experience
Kong, Eric. 2019. "Harnessing and advancing knowledge in social enterprises: theoretical and operational challenges in the refugee settlement experience." Journal of Social Entrepreneurship. 10 (2), pp. 193-210. https://doi.org/10.1080/19420676.2018.1541009
Intellectual capital management among Italian non-profit socio-cooperatives
Benevene, Paula, Kong, Eric, Lucchesi, Massimiliano and Cortini, Michela. 2019. "Intellectual capital management among Italian non-profit socio-cooperatives." Journal of Workplace Learning: employee counselling today. 31 (1), pp. 17-30. https://doi.org/10.1108/JWL-07-2018-0085
A model for self-assessment of skills to identify tacit knowledge stock and enable knowledge transfer
Pant, Aastha. 2019. A model for self-assessment of skills to identify tacit knowledge stock and enable knowledge transfer. Masters Thesis Master of Business (Research). University of Southern Queensland. https://doi.org/10.26192/5f7bf5afec17c
A qualitative study on the perception of intellectual capital among a group of senior managers of Italian social enterprises
Benevene, Paula, Kong, Eric, De Carlo, Alessandro, Lucchesi, Massimiliano and Cortini, Michela. 2019. "A qualitative study on the perception of intellectual capital among a group of senior managers of Italian social enterprises." Knowledge Management Research and Practice. 17 (2), pp. 161-171. https://doi.org/10.1080/14778238.2018.1538600
Towards a taxonomy of process quality characteristics for assessment
Shrestha, Anup. 2018. "Towards a taxonomy of process quality characteristics for assessment." Stamelos, Ioannis, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 18th International Conference on Software Process Improvement and Capability Determination (SPICE 2018). Thessaloniki, Greece 09 - 10 Oct 2018 Cham, Switzerland. https://doi.org/10.1007/978-3-030-00623-5_4
Managing knowledge and learning for process improvement: a software-mediated process assessment approach for IT service management
Shrestha, Anup, Kong, Eric and Cater-Steel, Aileen. 2018. "Managing knowledge and learning for process improvement: a software-mediated process assessment approach for IT service management." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 621-641
Interpretation and reporting of process capability results: focus on improvement
Behari, Suren, Cater-Steel, Aileen, Shrestha, Anup and Soar, Jeffrey. 2018. "Interpretation and reporting of process capability results: focus on improvement." Stamelos, Ioannis, O’Connor, Rory v., Rout, Terry and Dorling, Alec (ed.) 18th International Conference on Software Process Improvement and Capability Determination (SPICE 2018). Thessaloniki, Greece 09 - 10 Oct 2018 Cham, Switzerland. https://doi.org/10.1007/978-3-030-00623-5_12
A software artefact to support standard-based process assessment: evolution of the TIPA® framework in a design science research project
Barafort, Beatrix, Shrestha, Anup, Cortina, Stephane and Renault, Alain. 2018. "A software artefact to support standard-based process assessment: evolution of the TIPA® framework in a design science research project." Computer Standards and Interfaces. 60, pp. 37-47. https://doi.org/10.1016/j.csi.2018.04.009
Benefits and relevance of International Standards in a design science research project for process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2018. "Benefits and relevance of International Standards in a design science research project for process assessments." Computer Standards and Interfaces. 60, pp. 48-56. https://doi.org/10.1016/j.csi.2018.04.011
Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review
Ali, Omar, Shrestha, Anup, Soar, Jeffrey and Wamba, Samuel Fosso. 2018. "Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review." International Journal of Information Management. 43, pp. 146-158. https://doi.org/10.1016/j.ijinfomgt.2018.07.009
Perceived potential for value creation from cloud computing: a study of the Australian regional government sector
Ali, Omar, Soar, Jeffrey and Shrestha, Anup. 2018. "Perceived potential for value creation from cloud computing: a study of the Australian regional government sector." Behaviour and Information Technology. 37 (12), pp. 1157-1176. https://doi.org/10.1080/0144929X.2018.1488991
An online team exercise for online students: learning for KM, creativity and innovation, team skills and resource management
Kong, Eric and Ko, Stephen. 2018. "An online team exercise for online students: learning for KM, creativity and innovation, team skills and resource management." Remenyi, Dan (ed.) 4th Knowledge Management and Intellectual Capital Excellence Awards 2018: an anthology of case histories. Reading, United Kingdom. Academic Conferences and Publishing International. pp. 73-84
Knowledge management: (potential) future research directions
Hislop, Donald, Murray, Peter A., Shrestha, Anup, Syed, Jawad and Mouzughi, Yusra. 2018. "Knowledge management: (potential) future research directions." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 691-703
On valuation of smart grid architectures: an enterprise engineering perspective
Razo-Zapata, Ivan S., Shrestha, Anup and Proper, Erik. 2017. "On valuation of smart grid architectures: an enterprise engineering perspective." Reinhartz-Berger, I., Gulden, J., Nurcan, S., Guédria, W. and Bera, P. (ed.) Enterprise, Business-Process and Information Systems Modeling. (BPMDS 2017, EMMSAD 2017). Essen, Germany 12 - 13 Jun 2017 Switzerland. https://doi.org/10.1007/978-3-319-59466-8_22
Strategies on addressing contract cheating: a case study from an Australian regional university
Kong, Eric, Goh, Steven Ching-Nam, Gussen, Benjamen Franklen, Turner, Joanna and Abawi, Lindy-Anne. 2017. "Strategies on addressing contract cheating: a case study from an Australian regional university." Velliaris, Donna M. (ed.) Handbook of research on academic misconduct in higher education. IGI Global. pp. 206-228
Social enterprise and CALD refugee settlement experience
Kong, Eric, Bishop, Sue and Iles, Eddy. 2018. "Social enterprise and CALD refugee settlement experience." Ni She, Eidin, Burton, Lorelle J. and Danaher, Patrick Alan (ed.) Social capital and enterprise in the modern state. Palgrave Macmillan. pp. 203-225
Failed IT projects: is poor IT governance to blame?
Asgarkhani, Mehdi, Cater-Steel, Aileen, Toleman, Mark and Ally, Mustafa. 2017. "Failed IT projects: is poor IT governance to blame?" Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
The role of national culture in the strategic use of and investment in ICT: a comparative study of Japanese and Australian organisations
Baty, Craig K., Lane, Michael, Cater-Steel, Aileen and Ally, Mustafa. 2017. "The role of national culture in the strategic use of and investment in ICT: a comparative study of Japanese and Australian organisations." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Australia.
Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector
Ali, Omar and Shrestha, Anup. 2017. "Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
Facilitating Knowledge Transfer for Innovation: Towards a Decision Support System to Identify Knowledge Stock in the ICT Profession
Shrestha, Anup, Kong, Eric and Collins, Paul. 2017. "Facilitating Knowledge Transfer for Innovation: Towards a Decision Support System to Identify Knowledge Stock in the ICT Profession." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
An Assessment Framework to Determine the Strategic Value of IT Architectures in Smart Grids
Razo-Zapata, Ivan S., Shrestha, Anup and Proper, Erik. 2017. "An Assessment Framework to Determine the Strategic Value of IT Architectures in Smart Grids." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project
Barafort, Beatrix, Shrestha, Anup and Cortina, Stephane. 2017. "The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_9
The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2017. "The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_32
Data mining in IoT: data analysis for a new paradigm on the Internet
Wlodarczak, Peter, Ally, Mustafa and Soar, Jeffrey. 2017. "Data mining in IoT: data analysis for a new paradigm on the Internet." 2017 IEEE/WIC/ACM International Conference on Web Intelligence (WI 2017). Leipzig, Germany 23 - 26 Aug 2017 New York, United States. https://doi.org/10.1145/3106426.3115866
Strategic cross-sector collaboration in disaster response
Kong, Eric. 2012. "Strategic cross-sector collaboration in disaster response." Hoque, Tanzil (ed.) 6th Asian Business Research Conference. Bangkok, Thailand 08 - 10 Apr 2012 Melbourne, Australia.
Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation
Lane, Michael, Shrestha, Anup and Ali, Omar. 2017. "Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation." Bright Internet Global Summit 2017. Seoul, Korea 08 - 10 Dec 2017
Conducting software-mediated assessments for improvement
Shrestha, Anup. 2017. "Conducting software-mediated assessments for improvement." Sharing experiences of business computing between Australia and Korea (2017). Hobart, Australia 06 Dec 2017
Decision support systems for IT service management
Cater-Steel, Aileen, Valverde, Raul, Shrestha, Anup and Toleman, Mark. 2016. "Decision support systems for IT service management." International Journal of Information and Decision Sciences. 8 (3), pp. 284-304. https://doi.org/10.1504/IJIDS.2016.078588
Innovative decision support for IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2016. "Innovative decision support for IT service management." Journal of Decision Systems. 25 (Supplement 1), pp. 486-499. https://doi.org/10.1080/12460125.2016.1187424
Representation of intellectual capital’s components amongst Italian social enterprises
Benevene, Paula, Kong, Eric, Barbieri, Barbara, Lucchesi, Massimiliano and Cortini, Michela. 2017. "Representation of intellectual capital’s components amongst Italian social enterprises." Journal of Intellectual Capital. 18 (3), pp. 564-587. https://doi.org/10.1108/JIC-12-2016-0127
Top management team and external knowledge acquisition for sustainability in Indian startup firms
Kong, Eric. 2011. "Top management team and external knowledge acquisition for sustainability in Indian startup firms." IHRD 2011: Human Resource Development for Sustainability . Taipei, Taiwan 28 - 30 Sep 2011 Taipei, Taiwan.
The potential impact of digital currencies on the Australian economy
Ally, Mustafa, Gardiner, Michael and Lane, Michael. 2015. "The potential impact of digital currencies on the Australian economy." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Australia.
Evaluation of software mediated process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2015. "Evaluation of software mediated process assessments for IT service management." Rout, Terry, O’Connor, Rory V. and Dorling, Alec (ed.) 15th International Conference on Software Process Improvement and Capability Determination (SPICE 2015). Gothenburg, Sweden 16 - 17 Jun 2015 Cham, Switzerland. https://doi.org/10.1007/978-3-319-19860-6_7
Software-mediated process assessment in IT service management
Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark, Rout, Terry and Shrestha, Anup. 2013. "Software-mediated process assessment in IT service management." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_17
An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)
Lane, Michael Steven and Shrestha, Anup. 2011. "An empirical analysis of SNS users and their privacy and security awareness of risks associated with sharing SNS profiles (online identities)." Rotchanakitumnuai, Siriluck and Kaewkitipong, Laddawan (ed.) 11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011). Bangkok, Thailand 28 Nov - 02 Dec 2011 Bangkok, Thailand.
Consumer managed home e-health for the next decade
Soar, Jeffrey, Ally, Mustafa and Su, Ying. 2011. "Consumer managed home e-health for the next decade." Rotchanakitumnuai, Siriluck and Kaewkitipong, Laddawan (ed.) 11th International Conference on Electronic Business: Borderless e-Business for the Next Decade (ICEB 2011). Bangkok, Thailand 28 Nov - 02 Dec 2011 Bangkok, China.
Developing human capital through neuro-linguistic programming
Kong, Eric. 2011. "Developing human capital through neuro-linguistic programming." Ribiere, Vincent and Worasinchai, Lugkana (ed.) ICICKM 2011: 8th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning . Bangkok, Thailand 27 - 28 Oct 2011 Reading, United Kingdom.
A measurement model to link process operational measures to risks associated with attainment of business critical success factors
Behari, Suren, Cater-Steel, Aileen, Shrestha, Anup and Soar, Jeffrey. 2016. "A measurement model to link process operational measures to risks associated with attainment of business critical success factors." 6th International Engaged Management Scholarship Conference (EMS 2016). Paris, France 08 - 11 Sep 2016
Software-mediated process assessment for IT service capability management
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2014. "Software-mediated process assessment for IT service capability management." Avgerou, Chrisanthi and Te'eni, Dov (ed.) 22nd European Conference on Information Systems (ECIS 2014): Digital Work, Digital Life. Tel Aviv, Israel 09 - 11 Jun 2014 Tel Aviv, Israel.
How to communicate evaluation work in design science research? An exemplar case study
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2014. "How to communicate evaluation work in design science research? An exemplar case study." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Auckland, New Zealand.
A decision support tool to define scope in IT service management process assessment and improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2013. "A decision support tool to define scope in IT service management process assessment and improvement." vom Brocke, Jan, Hekkala, Riitta, Ram, Sudha and Rossi, Matti (ed.) 8th International Conference on Design Science at the Intersection of Physical and Virtual Design (DESRIST 2013). Helsinki, Finland 11 - 12 Jun 2013 Germany. Springer. https://doi.org/10.1007/978-3-642-38827-9_21
Building a software tool for transparent and efficient process assessments in IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "Building a software tool for transparent and efficient process assessments in IT service management." Tremblay, M. C., VanderMeer, D., Rothenberger, M., Gupta, A. and Yoon, V. (ed.) 9th International Conference on Design Science Research in Information Systems and Technologies (DESRIST 2014): Advancing the Impact of Design Science: Moving from Theory to Practice. Miami, United States 22 - 23 May 2014 Germany. Springer. https://doi.org/10.1007/978-3-319-06701-8_16
Data process and analysis technologies of big data
Wlodarczak, Peter, Ally, Mustafa and Soar, Jeffrey. 2016. "Data process and analysis technologies of big data." Yu, Shui, Lin, Xiaodong, Misic, Jelena and Shen, Xuemin (Sherman) (ed.) Networking for big data. Boca Raton, FL, United States. CRC Press. pp. 103-119
Virtualising process assessments to facilitate continual service improvement in IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2015. "Virtualising process assessments to facilitate continual service improvement in IT service management." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Adelaide, South Australia.
Genome mining using machine learning techniques
Wlodarczak, Peter, Soar, Jeffrey and Ally, Mustafa. 2015. "Genome mining using machine learning techniques." Geissbuhler, Antoine, Demongeot, Jacques, Mokhtari, Mounir and Abdulrazak, Bessam (ed.) 13th International Conference on Smart Homes and Health Telematics: Inclusive Smart Cities and e-Health (ICOST 2015). Geneva, Switzerland 10 - 12 Jun 2015 Switzerland. https://doi.org/10.1007/978-3-319-19312-0_39
The issue of reliability in software mediated process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Rout, Terry and Behari, Suren. 2016. "The issue of reliability in software mediated process assessments." Clarke, Paul M., O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) Software Process Improvement and Capability Determination 16th International Conference, SPICE 2016. Dublin, Ireland 09 - 10 Jun 2016 Switzerland. https://doi.org/10.1007/978-3-319-38980-6_15
University transition challenges for first year domestic CALD students from refugee backgrounds: a case study from an Australian regional university
Kong, Eric, Harmsworth, Sarah, Rajaeian, Mohammad Mehdi, Parkes, Geoffrey, Bishop, Sue, AlMansouri, Bassim and Lawrence, Jill. 2016. "University transition challenges for first year domestic CALD students from refugee backgrounds: a case study from an Australian regional university." Australian Journal of Adult Learning. 56 (2), pp. 170-197.
Reality mining in eHealth
Wlodarczak, Peter, Soar, Jeffrey and Ally, Mustafa. 2015. "Reality mining in eHealth." Yin, Xiaoxia, Ho, Kendall, Zeng, Daniel, Aickelin, Uwe, Zhou, Rui and Wang, Hua (ed.) 4th International Health Information Science Conference (HIS 2015). Melbourne, Australia 28 - 30 May 2015 Switzerland. https://doi.org/10.1007/978-3-319-19156-0_1
A qualitative analysis of social intelligence in non-profit organisations: external knowledge acquisition for human capital development, organisational learning and innovation
Kong, Eric. 2015. "A qualitative analysis of social intelligence in non-profit organisations: external knowledge acquisition for human capital development, organisational learning and innovation." Knowledge Management Research and Practice. 13 (4), pp. 463-474. https://doi.org/10.1057/kmrp.2013.63
Human capital and external knowledge acquisition in non-profit organisations: facilitating strategic advantage during an economic crisis
Kong, Eric. 2014. "Human capital and external knowledge acquisition in non-profit organisations: facilitating strategic advantage during an economic crisis." Ordonez de Pablos, Patricia, Turro, Lluis Jovell, Tennyson, Robert D and Zhao, Jingyuan (ed.) Knowledge management for competitive advantage during economic crisis. Hershey, Pennsylvania. IGI Global. pp. 82-99
Eco-apparel marketing strategy: an innovative approach to overcome marketing barriers
Neupane, Saugat, Chimhundu, Ranga and Kong, Eric. 2015. "Eco-apparel marketing strategy: an innovative approach to overcome marketing barriers." 2015 Academy of International Business Australia and New Zealand Chapter (AIB-ANZ) Annual Symposium: Interdisciplinarity and Methodological Pluralism in Internationalisation Research. Brisbane, Australia 20 Nov 2015 Brisbane, Australia.
Category captain arrangements in grocery retail marketing
Chimhundu, Ranga, Kong, Eric and Gururajan, Raj. 2015. "Category captain arrangements in grocery retail marketing." Asia Pacific Journal of Marketing and Logistics. 27 (3), pp. 368-384. https://doi.org/10.1108/APJML-08-2014-0124
Towards transparent and efficient process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2014. "Towards transparent and efficient process assessments for IT service management." Communications in Computer and Information Science. 477, pp. 165-176. https://doi.org/10.1007/978-3-319-13036-1_15
Consistent! Transparent! D.I.Y. ITSM process assessment approach
Shrestha, Anup and Kennedy, Graham. 2014. "Consistent! Transparent! D.I.Y. ITSM process assessment approach." iTSMF Australia Annual Conference (LEADit 2014): IT Service Management in a Connected World. Melbourne, Australia 13 - 15 Aug 2014 Melbourne, Australia.
A method to select IT service management processes for improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "A method to select IT service management processes for improvement." JITTA: an information systems journal. 15 (3), pp. 31-56.
Facilitating cross-sector collaboration for collective impact: a knowledge management perspective
Kong, Eric. 2014. "Facilitating cross-sector collaboration for collective impact: a knowledge management perspective." Li, Chien‐Kuo and Hung, Ta‐Wei (ed.) International Symposium on Business and Management: Fall Session (ISBM 2014). Tokyo, Japan 12 - 14 Nov 2014 Taipei, Taiwan.
Smart tools for IT service management: a review of two decision support system projects
Valverde, Raul, Cater-Steel, Aileen, Shrestha, Anup and Toleman, Mark. 2014. "Smart tools for IT service management: a review of two decision support system projects." Sharda, Ramesh and Sagarnaga, Jose (ed.) 4th International Conference on Engaged Management Scholarship (EDBA 2014): Bridging. Tulsa, United States 11 - 14 Sep 2014 Tulsa, OK. United States. https://doi.org/10.2139/ssrn.2553012
What the future holds for social media data analysis
Wlodarczak, P., Soar, J. and Ally, M.. 2015. "What the future holds for social media data analysis." International Journal of Computer, Information, Systems and Control Engineering. 9 (1), pp. 16-19.
Hybrid governance in India: A research review and agenda
Thomson, Stanley Bruce, Sharma, Deepak and Kong, Eric. 2014. "Hybrid governance in India: A research review and agenda." Asia Pacific Journal of Public Administration. 36 (4), pp. 313-321. https://doi.org/10.1080/23276665.2014.975907
Development and evaluation of a software-mediated process assessment approach in IT service management
Shrestha, Anup. 2015. Development and evaluation of a software-mediated process assessment approach in IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
Family business succession - trust and gender issues in family and non-family succcession
Henry, Michael, Erwee, Ronel and Kong, Eric. 2013. "Family business succession - trust and gender issues in family and non-family succcession." Yamak, Sibel (ed.) 13th Annual Conference of the European Academy of Management (EURAM 2013) . Istanbul, Turkey 26 - 29 Jun 2013 Istanbul, Turkey.
Using electronic and mobile data services in the Australian healthcare sector: the challenges from end-users' viewpoints
Tsai, Heng-Sheng (Aaron) and Kong, Eric. 2013. "Using electronic and mobile data services in the Australian healthcare sector: the challenges from end-users' viewpoints." International Journal of Technology, Knowledge and Society. 9 (3), pp. 63-71.
A tool for IT service management process assessment for process improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark and Rout, Terry. 2013. "A tool for IT service management process assessment for process improvement." Heidrich, Jens, Oivo, Markku, Jedlitschka, Andreas and Baldassarre, Marie Teresa (ed.) 14th International Conference on Product-Focused Software Process Improvement (PROFES 2013). Paphos, Cyprus 12 - 14 Jun 2013 Berlin, Germany. Springer. https://doi.org/10.1007/978-3-642-39259-7_27
ITSM process assessments using ISO/IEC 15504 for CSI
Shrestha, Anup, Collins, Paul and Cater-Steel, Aileen. 2013. "ITSM process assessments using ISO/IEC 15504 for CSI." Informed Intelligence: ITSMF Australia Bulletin.
A preliminary study of neuro-linguistic programming in non-profit organizations: facilitating knowledge and learning capabilities for innovation
Kong, Eric and Farrell, Mark. 2014. "A preliminary study of neuro-linguistic programming in non-profit organizations: facilitating knowledge and learning capabilities for innovation." Al-Hakim, Latif and Jin, Chen (ed.) Quality innovation: knowledge, theory, and practices. Hershey, PA. United States. IGI Global. pp. 189-205
Managing Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovation
Kong, Eric, Chadee, Doren and Raman, Revti. 2013. "Managing Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovation." Knowledge Management Research and Practice. 11 (4), pp. 334-345. https://doi.org/10.1057/kmrp.2012.21
Insights from Canadian case studies on succession and knowledge transfer in family firms
Henry, Mike, Erwee, Ronel and Kong, Eric. 2013. "Insights from Canadian case studies on succession and knowledge transfer in family firms." Jensen , M. and Devinney, T. (ed.) 3rd International Conference on Engaged Management Scholarship (EMS 2013). Atlanta, United States 19 - 22 Sep 2013 Chicago, IL. United States. https://doi.org/10.2139/ssrn.2327884
Efficient intrusion detection scheme based on SVM
Zhou, Guangping and Shrestha, Anup. 2013. "Efficient intrusion detection scheme based on SVM." Journal of Networks. 8 (9), pp. 2128-2134. https://doi.org/10.4304/jnw.8.9.2128-2134
The effect of structural capital for human capital development and management in social enterprises
Kong, Eric. 2014. "The effect of structural capital for human capital development and management in social enterprises." Ordonez de Pablos, Patricia and Tennyson, Robert D. (ed.) Strategic approaches for human capital management and development in a turbulent economy. Hershey, PA. United States. IGI Global. pp. 73-90
The role of human resource strategies and practices in developing intellectual capital for innovation in nonprofit organizations
Kong, Eric. 2013. "The role of human resource strategies and practices in developing intellectual capital for innovation in nonprofit organizations." Ordonez de Pablos, Patricia, Tennyson, Robert D. and Zhao, Jingyuan (ed.) Intellectual capital strategy management for knowledge-based organizations. Hershey, PA. United States. IGI Global. pp. 174-194
Strategic trisector collaboration in disaster response
Kong, Eric. 2013. "Strategic trisector collaboration in disaster response." World Review of Business Research. 3 (2), pp. 127-140.
Environmental disclosure practices in national oil and gas corporations and international oil and gas corporations operating in Organization of Arab Petroleum Exporting Countries
Eljayash, Kamal Mehemed, Kavanagh, Marie and Kong, Eric. 2013. "Environmental disclosure practices in national oil and gas corporations and international oil and gas corporations operating in Organization of Arab Petroleum Exporting Countries." International Journal of Business, Economics and Law. 2 (1), pp. 35-52.
Environmental disclosure practices in national oil and gas corporations and international oil and gas corporations operating in Organization of Arab Petroleum Exporting Countries
Eljayash, Kamal Mehemed, Kavanagh, Marie and Kong, Eric. 2013. "Environmental disclosure practices in national oil and gas corporations and international oil and gas corporations operating in Organization of Arab Petroleum Exporting Countries." Kuala Lumpur International Business, Economics and Law Conference (KLIBEL 2012): Business, Economics and Law for World Peace. Kuala Lumpur, Malaysia 08 - 09 Apr 2013 Kuala Lumpur, Malaysia.
Social ITSM - challenges and benefits
Shrestha, Anup. 2012. "Social ITSM - challenges and benefits." At Your Service. 2 (3), pp. 3-7.
Social ITSM: exploring challenges and benefits
Shrestha, Anup. 2012. "Social ITSM: exploring challenges and benefits." ITSMF Bulletin: Informed Intelligence.
Application and device characteristics as drivers for smart mobile device adoption and productivity
Ally, Mustafa and Gardiner, Michael. 2012. "Application and device characteristics as drivers for smart mobile device adoption and productivity." International Journal of Organisational Behaviour. 17 (4), pp. 35-47.
The moderating influence of device characteristics and usage on user acceptance of smart mobile devices
Ally, Mustafa and Gardiner, Michael. 2012. "The moderating influence of device characteristics and usage on user acceptance of smart mobile devices." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.
A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.
Student attention, engagement and participation in a twitter-friendly classroom
Ally, Mustafa. 2012. "Student attention, engagement and participation in a twitter-friendly classroom." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.
Deploying mobile data services: an Australian case study
Tsai, Heng-Sheng, Gururajan, Raj, Kong, Eric, Hafeez-Baig, Abdul and Lin, Meng Kuan. 2012. "Deploying mobile data services: an Australian case study." IT Professional: technology solutions for the enterprise. 14 (5), pp. 22-27. https://doi.org/10.1109/MITP.2012.47
Towards an improved IT service desk system and processes: a case study
Jäntti, Marko, Cater-Steel, Aileen and Shrestha, Anup. 2012. "Towards an improved IT service desk system and processes: a case study." International Journal on Advances in Systems and Measurements. 5 (3 & 4), pp. 203-215.
The quantity and quality of environmental disclosure in annual reports of national oil and gas companies in Middle East and North Africa
Eljayash, Kamal Mehemed, James, Kieran and Kong, Eric. 2012. "The quantity and quality of environmental disclosure in annual reports of national oil and gas companies in Middle East and North Africa." International Journal of Economics and Finance. 4 (10), pp. 201-217. https://doi.org/10.5539/ijef.v4n10p201
The potential of neuro-linguistic programming in human capital development
Kong, Eric. 2012. "The potential of neuro-linguistic programming in human capital development." Electronic Journal of Knowledge Management. 10 (2), pp. 131-141.
Facilitating knowledge and learning capabilities through neuro-linguistic programming
Kong, Eric and Farrell, Mark. 2012. "Facilitating knowledge and learning capabilities through neuro-linguistic programming." The International Journal of Learning. 18 (3), pp. 253-265.
Social intelligence and top management team: an exploratory study of external knowledge acquisition for strategic change in global IT service providers in India
Kong, Eric, Chadee, Doren and Raman, Revti. 2012. "Social intelligence and top management team: an exploratory study of external knowledge acquisition for strategic change in global IT service providers in India." International Journal of Learning and Change. 6 (1/2), pp. 1-17.
Prospects of social enterprises from a framing perspective
Ko, Stephen and Kong, Eric. 2012. "Prospects of social enterprises from a framing perspective." International Journal of Interdisciplinary Social Sciences. 6 (4), pp. 169-186.
Building social and community cohesion: the role of social enterprises in facilitating settlement experiences for immigrants from non-English speaking backgrounds
Kong, Eric. 2011. "Building social and community cohesion: the role of social enterprises in facilitating settlement experiences for immigrants from non-English speaking backgrounds." International Journal of Interdisciplinary Social Sciences. 6 (3), pp. 115-128.
(MiMDs): giving the mobile phone the finger
Ally, Mustafa and Gardiner, Michael. 2011. "(MiMDs): giving the mobile phone the finger." Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia (2011). Brisbane, Australia 09 Nov 2011 Toowoomba, Australia.
Sustainable education in the western corridor: the research roadmap ahead
Rose, Denis, Ally, Mustafa, Cassidy, Frances, Gardiner, Michael and Hume, Margee. 2011. "Sustainable education in the western corridor: the research roadmap ahead." Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia (2011). Brisbane, Australia 09 Nov 2011 Toowoomba, Australia.
Strategic innovation in member-serving non-profit organisations: the role of governance structure, knowledge sharing and decision making
Kong, Eric, Jenkins, Stacey and Ardagh, David. 2008. "Strategic innovation in member-serving non-profit organisations: the role of governance structure, knowledge sharing and decision making." Hoque, M. Z. and Salim, R. (ed.) 9th International Business Research Conference. Melbourne, Australia 24 - 26 Nov 2008 Melbourne, Australia.
The conceptual connections between intellectual capital, strategic human resource management and human resource management
Kong, Eric and Thomson, S. Bruce. 2007. "The conceptual connections between intellectual capital, strategic human resource management and human resource management." Chapman, Ross (ed.) 21st Australian and New Zealand Academy of Management Conference (ANZAM 2007). Sydney, Australia 04 - 07 Dec 2007 Lindfield, Australia.
Intellectual capital as a strategic tool for organising social services: a qualitative analysis of the Australian non-profit sector
Kong, Eric. 2007. "Intellectual capital as a strategic tool for organising social services: a qualitative analysis of the Australian non-profit sector." Chapman, Ross (ed.) 21st Australian and New Zealand Academy of Management Conference (ANZAM 2007). Sydney, Australia 04 - 07 Dec 2007 Lindfield, Australia.
Intellectual capital and external environment link in organisations
Kong, Eric. 2007. "Intellectual capital and external environment link in organisations." Chapman, Ross (ed.) 21st Australian and New Zealand Academy of Management Conference (ANZAM 2007). Sydney, Australia 04 - 07 Dec 2007 Lindfield, Australia.
Business-charity-government strategic partnership: applying cause-related marketing in Thailand's tourism program
Sirisuthikul, Varintra and Kong, Eric. 2006. "Business-charity-government strategic partnership: applying cause-related marketing in Thailand's tourism program." Kennedy, Jessica and Di Milia, Lee (ed.) 20rd Australian and New Zealand Academy of Management Conference (ANZAM 2006). Yeppoon, Australia 06 - 09 Dec 2006 Queensland, Australia.
A qualitative analysis of intellectual capital in Australian social service nonprofit organizations
Kong, Eric and Ramia, Gaby. 2009. "A qualitative analysis of intellectual capital in Australian social service nonprofit organizations." AOM 2009: Green Management Matters. Chicago, United States 07 - 11 Aug 2009 Westchester, NY, United States.
Mapping out social enterprises development: a framing perspective
Ko, Stephen and Kong, Eric. 2009. "Mapping out social enterprises development: a framing perspective." Solomon, George T. (ed.) AOM 2009: Green Management Matters. Chicago, United States 07 - 11 Aug 2009 New York, NY. United States.
Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective
Kong, Eric. 2009. "Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective." Solomon, George T. (ed.) AOM 2009: Green Management Matters. Chicago, United States 07 - 11 Aug 2009 Westchester, NY. United States.
Meeting consumer trust concerns at the checkouts of Australian online retailers
Ally, Mustafa and Toleman, Mark. 2002. "Meeting consumer trust concerns at the checkouts of Australian online retailers." 13th Australasian Conference on Information Systems (ACIS 2002). Melbourne, Australia 04 - 06 Dec 2002 Melbourne, Australia.
A web site sophistication model based on value-added technology solutions and services
Ally, Mustafa, Cater-Steel, Aileen and Toleman, Mark. 2007. "A web site sophistication model based on value-added technology solutions and services." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.
A framework for understanding the factors influencing pair programming success
Ally, Mustafa, Darroch, Fiona and Toleman, Mark. 2005. "A framework for understanding the factors influencing pair programming success." Baumeister, Hubert, Marchesi, Michele and Holcombe, Mike (ed.) 6th International Conference, XP 2005. Sheffield, United Kingdom Jun 2005 Germany. Springer. https://doi.org/10.1007/11499053_10
Usage and preference of traditional and alternative payment methods by online consumers in the Australian marketplace
Ally, Mustafa. 2010. Usage and preference of traditional and alternative payment methods by online consumers in the Australian marketplace. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
The role of human resource practices in developing knowledge and learning capabilities for innovation: A study of IT service providers in India
Kong, Eric, Chadee, Doren and Raman, Revti. 2011. "The role of human resource practices in developing knowledge and learning capabilities for innovation: A study of IT service providers in India." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Intellectual capital and non‐profit organizations in the knowledge economy: Editorial and introduction to special issue
Kong, Eric. 2010. "Intellectual capital and non‐profit organizations in the knowledge economy: Editorial and introduction to special issue ." Journal of Intellectual Capital. 11 (2), pp. 97-106. https://doi.org/10.1108/14691931011039624
The role of intellectual capital in non-profit strategic management: an exploratory study of social service non-profit organisations (SSNPOs) and new public management in Australia
Kong, Eric. 2011. The role of intellectual capital in non-profit strategic management: an exploratory study of social service non-profit organisations (SSNPOs) and new public management in Australia. Saarbrüchen, Germany. VDM Verlag Dr. Muller.
Traditional and alternative internet payment systems: the merchant perspective
Ally, Mustafa, Toleman, Mark and Cater-Steel, Aileen. 2010. "Traditional and alternative internet payment systems: the merchant perspective." 5th International Conference on Qualitative Research in IT & IT in Qualitative Research: The Traditions and Innovations of Qualitative Approaches in ICT Research (QualIT 2010). Brisbane, Australia 29 - 30 Nov 2010 Australia.
Strategic relationships of human capital, strategic human resource management and human resource management
Kong, Eric. 2010. "Strategic relationships of human capital, strategic human resource management and human resource management." Ali, Ruhani (ed.) AAMC 2010: Asian Management: Challenges and Opportunities in Turbulent Times. Macau, China 12 - 14 Dec 2010 Macau, China.
A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide
Kong, Eric and Ramia, Gaby. 2010. "A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide." Journal of Management and Organization. 16 (5), pp. 656-676. https://doi.org/10.5172/jmo.2010.16.5.656
The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective
Kong, Eric and Farrell, Mark. 2010. "The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective." Tsui, Eric (ed.) ICICKM 2010: 7th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning. Hong Kong, China 11 - 12 Nov 2010 Reading, United Kingdom.
Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management
Kong, Eric. 2010. "Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management." The International Journal of Learning. 17 (5), pp. 63-80.
Knowledge and learning capabilities in non-profit organizations: a relational capital perspective
Kong, Eric and Farrell, Mark. 2010. "Knowledge and learning capabilities in non-profit organizations: a relational capital perspective." The International Journal of Learning. 17 (3), pp. 97-116.
Analysing BSC and IC's usefulness in nonprofit organizations
Kong, Eric. 2010. "Analysing BSC and IC's usefulness in nonprofit organizations." Journal of Intellectual Capital. 11 (3), pp. 284-304. https://doi.org/10.1108/14691931011064554
Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective
Kong, Eric. 2010. "Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective." Al-Hakim, Latif and Jin, Chen (ed.) Innovation in business and enterprise: technologies and frameworks. Hershey, PA. United States. IGI Global. pp. 162-184
Innovation processes in social enterprises: an IC perspective
Kong, Eric. 2010. "Innovation processes in social enterprises: an IC perspective." Journal of Intellectual Capital. 11 (2), pp. 158-178. https://doi.org/10.1108/14691931011039660
Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective
Kong, Eric. 2009. "Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective." Peng, Jie, Al-Hakim, Latif and Chen, Guoqing (ed.) COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation. Beijing, China 21 - 23 Nov 2009 Los Alamitos, CA. United States. https://doi.org/10.1109/COINFO.2009.67
Human capital as a key component of intellectual capital in non-profit organisations
Kong, Eric. 2003. "Human capital as a key component of intellectual capital in non-profit organisations." Delener, Nejdet and Chao, Chiang-Nan (ed.) Challenging the Frontiers in Global Business and Technology: Implementation of Changes in Values, Strategy and Policy, Governance and Knowledge Management (2003). Budapest, Hungary 08 - 12 Jul 2003 New York, United States.
An intellectual capital perspective of non-profit strategy: a strategic advantage conceptual framework
Kong, Eric. 2006. "An intellectual capital perspective of non-profit strategy: a strategic advantage conceptual framework." Basu, Parikshit K, O’Neill, Grant and Travaglione, Anthony (ed.) ICCB 2006: Engagement and Change: Managing in a Free Trade Environment. Leura, Australia 21 - 22 Sep 2006 Wagga Wagga, Australia.
Non-profit strategy in the knowledge economy: an intellectual capital perspective
Kong, Eric. 2006. "Non-profit strategy in the knowledge economy: an intellectual capital perspective." Zhao, Xiande and Baoding, Liu (ed.) 11th Annual Conference of Asia Pacific Decision Sciences Institute (APDSI 2006): Innovation and Service Excellence for Competitive Advantage in the Global Environment. Hong Kong, China 14 - 18 Jun 2006 Hong Kong, China.
Strategic relationships of human capital, strategic human resource management and human resource management
Kong, Eric. 2007. "Strategic relationships of human capital, strategic human resource management and human resource management." Christopher, Bart, Bontis, Nick and Wakefield, Patricia (ed.) 28th McMaster World Congress on Intellectual Capital and Innovation. Hamilton, Canada 24 - 26 Jan 2007 Hamilton, Canada.
The human capital and human resource management relationships in non-profit organisations: misunderstanding and implication
Kong, Eric. 2007. "The human capital and human resource management relationships in non-profit organisations: misunderstanding and implication." International Journal of Knowledge Management Studies. 1 (3/4), pp. 471-483. https://doi.org/10.1504/IJKMS.2007.012536
Social responsibility framework and business-nonprofit-government partnerships
Sirisuthikul, Varintra and Kong, Eric. 2007. "Social responsibility framework and business-nonprofit-government partnerships." Thyne, Maree, Deans, Kenneth R. and Gnoth, Juergen (ed.) ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop. Dunedin, New Zealand 30 Nov - 02 Dec 2007 Dunedin, New Zealand.
A review of the strategic management literature: the importance of intellectual capital in the non-profit sector
Kong, Eric. 2007. "A review of the strategic management literature: the importance of intellectual capital in the non-profit sector." Christopher, Bart, Bontis, Nick and Wakefield, Patricia (ed.) 28th McMaster World Congress on Intellectual Capital and Innovation. Hamilton, Canada 24 - 26 Jan 2007 Hamilton, Ontario, Canada.
The strategic importance of intellectual capital in the non-profit sector
Kong, Eric. 2007. "The strategic importance of intellectual capital in the non-profit sector." Journal of Intellectual Capital. 8 (4), pp. 721-731. https://doi.org/10.1108/14691930710830864
The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organisations
Kong, Eric. 2008. "The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organisations." International Journal of Management Reviews. 10 (3), pp. 281-299. https://doi.org/10.1111/j.1468-2370.2007.00224.x
Intellectual capital and strategic human resource management in social service non-profit organisations in Australia
Kong, Eric and Thomson, S. Bruce. 2006. "Intellectual capital and strategic human resource management in social service non-profit organisations in Australia." International Journal of Human Resources Development and Management. 6 (2-4), pp. 213-231. https://doi.org/10.1504/IJHRDM.2006.010396
Intellectual capital and external environment links in organisations: an exploratory study
Kong, Eric. 2008. "Intellectual capital and external environment links in organisations: an exploratory study." International Journal of Knowledge Management Studies. 8 (4), pp. 9-17.
An intellectual capital perspective of competitive advantage in non-profit organisations
Kong, Eric and Prior, Daniel. 2008. "An intellectual capital perspective of competitive advantage in non-profit organisations." International Journal of Nonprofit and Voluntary Sector Marketing. 13 (2), pp. 119-128. https://doi.org/10.1002/nvsm.315
Using intellectual capital as a strategic tool for non-profit organisations
Kong, Eric. 2003. "Using intellectual capital as a strategic tool for non-profit organisations." The International Journal of Knowledge, Culture and Change Management. 3 (1), pp. 467-474.
An intellectual capital perspective of human resource strategies and practices
Kong, Eric and Thomson, S. Bruce. 2009. "An intellectual capital perspective of human resource strategies and practices." Knowledge Management Research and Practice. 7 (4), pp. 356-364. https://doi.org/10.1057/kmrp.2009.27
A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing
Kong, Eric, Jenkins, Stacey and Ardagh, David. 2009. "A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing." The International Journal of Learning. 16 (6), pp. 1-16.
The importance of risk reduction on merchant uptake of real-time credit card payment processing systems
Ally, Mustafa. 2003. "The importance of risk reduction on merchant uptake of real-time credit card payment processing systems." CollECTeR (Europe) 2003. Galway, Ireland 24 Jun 2003
Aligning adoption theory with Agile system development methodologies
Toleman, Mark, Ally, Mustafa and Darroch, Fiona. 2004. "Aligning adoption theory with Agile system development methodologies." 8th Pacific Asia Conference on Information Systems (PACIS 2004). Shanghai, China 08 - 11 Jul 2004
Exploring the domain suitability of Agile system development methodologies in aged and community care: a system user perspective
Darroch, Fiona, Toleman, Mark and Ally, Mustafa. 2004. "Exploring the domain suitability of Agile system development methodologies in aged and community care: a system user perspective." Conrick, Moya and Soar, Jeffrey (ed.) 1st Australian Aged and Community Care Informatics Conference (ACCIC'04). Brisbane, Australia 24 - 25 Aug 2004 Brunswick East, Vic, Australia.
Facilitating learning through intellectual capital in social service nonprofit organizations
Kong, Eric. 2009. "Facilitating learning through intellectual capital in social service nonprofit organizations." The International Journal of Learning. 16 (2), pp. 533-548.
Towards a theoretical framework of determinants for the adoption and diffusion of buyer authenticated credit card payment programs: the online merchant's perspective
Ally, Mustafa and Toleman, Mark. 2004. "Towards a theoretical framework of determinants for the adoption and diffusion of buyer authenticated credit card payment programs: the online merchant's perspective." IEEE International Conference on E-Commerce Technology 2004. San Diego, United States 06 - 09 Jul 2004 Piscataway, NJ, USA. https://doi.org/10.1109/ICECT.2004.1319756
A critical analysis of buyer authenticated credit card payment programs: the online merchant's perspective
Ally, Mustafa and Toleman, Mark. 2004. "A critical analysis of buyer authenticated credit card payment programs: the online merchant's perspective." e-Biz World Conference 2004. Seoul, Korea 25 Feb 2004
Acts of faith
Ally, Mustafa and Toleman, Mark. 2003. "Acts of faith." Australian CPA. 73 (10), pp. 60-61.
Data from a semi-structured interviews with five Australian businesses investigating Internet payment systems
Ally, Mustafa. 2009. Data from a semi-structured interviews with five Australian businesses investigating Internet payment systems. Toowoomba.
A determination of the salient attributes of internet payment systems
Ally, Mustafa and Toleman, Mark. 2006. "A determination of the salient attributes of internet payment systems." Soliman, Khalid (ed.) 6th IBIMA Conference: Managing Information in Digital Economy. Bonn, Germany 19 - 21 Jun 2006 New York, USA.
The impact of Agile methods on managing IT professionals
Toleman, Mark, Darroch, Fiona and Ally, Mustafa. 2007. "The impact of Agile methods on managing IT professionals." Yoong, Pak and Huff, Sid (ed.) Managing IT professionals in the internet age. Hershey, PA, United States. IGI Global.
A framework for assessing payment security mechanisms and security information on e-commerce web sites
Ally, Mustafa and Toleman, Mark. 2005. "A framework for assessing payment security mechanisms and security information on e-commerce web sites." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.
Web publishing: an extreme, agile experience
Toleman, Mark, Darroch, Fiona and Ally, Mustafa. 2005. "Web publishing: an extreme, agile experience." Baskerville, Richard, Mathiassen, Lars, Pries-Heje, Jan and DeGross, Janice (ed.) Business agility and information technology diffusion. New York, NY. International Federation for Information Processing. pp. 245-256