A qualitative study on the perception of intellectual capital among a group of senior managers of Italian social enterprises

Article

Benevene, Paula, Kong, Eric, De Carlo, Alessandro, Lucchesi, Massimiliano and Cortini, Michela. 2019. "A qualitative study on the perception of intellectual capital among a group of senior managers of Italian social enterprises." Knowledge Management Research and Practice. 17 (2), pp. 161-171. https://doi.org/10.1080/14778238.2018.1538600
Article Title

A qualitative study on the perception of intellectual capital among a group of senior managers of Italian social enterprises

ERA Journal ID36074
Article CategoryArticle
AuthorsBenevene, Paula (Author), Kong, Eric (Author), De Carlo, Alessandro (Author), Lucchesi, Massimiliano (Author) and Cortini, Michela (Author)
Journal TitleKnowledge Management Research and Practice
Journal Citation17 (2), pp. 161-171
Number of Pages11
Year2019
PublisherTaylor & Francis
Place of PublicationUnited Kingdom
ISSN1477-8238
1477-8246
Digital Object Identifier (DOI)https://doi.org/10.1080/14778238.2018.1538600
Web Address (URL)https://www.tandfonline.com/doi/abs/10.1080/14778238.2018.1538600
Abstract

The aim of this explorative research is to understand how senior management of Italian social enterprises perceive the role played by the intellectual capital within their organisations in generating knowledge and organisational growth. Semi-structured,in-depth interviews were individually conducted with 81 senior managers of Italian SEs. Interview data were analysed using different qualitative techniques: discourse analysis (performed by two independent judges) as well as content analysis, run through the T-Lab software (analysis of word occurrence and co-word mapping). Findings show that senior managers have a limited understanding of the IC concept of their own organisations as a generative intangible resource. The contents of their perception of IC is more related to the management of human resources and the activities performed by their organisations. Implications for scholars and practitioners are discussed.

Keywordsintellectual capital (IC); social enterprises (SEs); knowledge strategy; knowledge tools
ANZSRC Field of Research 2020350709. Organisation and management theory
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Byline AffiliationsLibera University Maria SS. Assunta, Italy
School of Management and Enterprise
D'Annunzio University, Italy
Institution of OriginUniversity of Southern Queensland
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